LaserJet MFP M276nw Pro: Very satisfied with the M276nw MFP

I am EXTREMELY satisfied with this printer.  In little more than a year (just outside the warranty) this expensive priter became useless.

It says there is a jam in the output shaft, but it is clearly not jammed paper anywhere inside the printer.

Even more frustrating, there is no troubleshooting instructions anywhere or places to buy spare parts to repair what is wrong with the stupid thing.  Also, no place to consider for repairs.  I don't need be sent again the brochure "how to clear a jam!  I need to know how to troubleshoot and fix what is broken inside the printer.  No doubt some sensor stupid out crapped.

I guess I should just bought a crap printer $75 if the expensive may not even last year and are completely irreparable.

Completely disassembled printer according to the instructions in the service manual and found a small piece of paper, raising one of the indicators of near the exit roller.  Apparently it must have been in the stack of paper once it has been loaded into the printer.  It's only visible and accessible after a complete tear down.

Far as I can tell the service manuals are not available on the HP site...  You guys really should have these available on your site.  I couldn't find on external sites.

Tags: HP Printers

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