LaserJet P1005 is more to communicate with any computer

Hello
A week before, our printer just stopped communicating with any one of the computers on which we have the drivers and software. It turns on, no light error. All computers recognize it and you allow to click Print in any program. It goes into the print queue and died there with no error message. I searched and not found a way to reset the machine.

All computers that connect normally with the printer (by USB) is Windows 7 Pro or Ultimate, and one is a MacBook. All are up to date. Same problem in all areas.

Thanks for your time!

Hi @superqueen,

I see that you have problems printing from both PC and Mac.

Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation. Power cycle the printer, if it is already connected to a wall outlet.

Power cycle the computer and check the connections. Make sure that the USB cable is connected directly to the computer. (not a USB hub or a router)

Try and print a self-test on the printer hardware to see if it is a hardware or software problem.

Open and close the lid 5 times quickly. It should display a page with lines on the subject.

Did print the test hardware?

If the test page for printed material is then relative.

Troubleshooting of Mac:

Fix permissions of the drive on the Mac:

Tags: HP Printers

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