LaserJet Pro M125nw MFP: Nightmare Web Service Setup for my HP printer

I want to activate the Web Service for my new printer...

I connect to the portal of the printer by using its IP address and go to the tab Web of HP Services. When you click on the button Activate I randomly through the following behaviors:

-"Connecting...". "forever (really, forever)

-Message "information will be printed a document" and he never gets printed

-Connection (without other information) error!

If I use the special button in the pannel for my printer to get the address of electronic mail of course a progress bar keeps here forever...

I tried the manual IP settings, DHCP settings, wireless and wired connections. Reset the router, printer, as many times as my patient can tolerate.

I'm really sorry to say this, but I'm furious and I think that such a buggy feature should not be released. I can't believe that such a bad product has reached the market. Very disappointed.

Hi @mauriciojost

Welcome to the Forums of HP's Support. I understand that you have a problem with the activation of the Web Services.

After reading what you have tried, I noticed that you did not mention setting a manual DNS. Try to set the manual DNS and see if it helps.

Primary DNS address: 209.244.0.3

Secondary DNS address: 209.244.0.4

From my experience, this address works best with LaserJet.

Additional troubleshooting can be found here: Pro Tips: Troubleshooting printing and scanning to Email Issues in e-all-in-one printers

I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

Tags: HP Printers

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