LaserJet Pro P1102w: "in gray" P1102w printer device settings

I installed a new SSD and installed all my programs and drivers.  However, when I go to the LaserJet Properties window, all the entries are "grayed out."  They are there, but I can't lick c on them.

I got this computer for two years and since the printer at the same time.  I use the same DVD for the loading of software and used the HP Smart Install feature to install the drivers.  Until I changed the original SSD for one SSD more big, I had no problem with this printer and had full access to all the properties of the printer.  This printer has been installed on three other computers and none of them had this problem.

For what it's worth, I bought this printer as a renovated unit in the center of Clement, so I did not have separate installation CD.  However, the HP Smart Install worked without problems in the past.

Any ideas on how to get the properties of the printer out of State "Grayed" Out?

Thank you.

Last updated 22/03/15:

I found the problem.  I checked the other computers that work properly with this printer.  Under properties of the printer, Security tab, I have determined that other computers have an entry under the usernames for this computer.  I checked the computer having the problem and found it lacking input.  I added the lack of user name and features has been restored.

Tags: HP Printers

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