HP Laserjet Pro P1102w printer: HP P1102w wireless printer will not pair with a SBG6782-AC Motorola Wireless Cable Modem Gateway

I already had Internet AT & T U-verse using a Wireless Modem Arris IPDSL NVG510 gateway.  My laptop HP running Windows 8.1 and the HP LasrJet Pro P1102w wireless Prnter systematically and automatically connected to the wireless network NVG510 with no problems over the past two years and the wireless printer works without problem.

I recently replaced the Internet AT & T U-verse connection a connection of Mbs Comcast Xfinity Intrnet 25, using a Motorola Arris SURFboard SBG6782-AC Wireless Cable Modem Gateway.   My HP under Win 8.1 Pro laptop connects to the network and access to Internet without any problems what-so-ever.  However, the HP LaserJet Pro P1102w wireless printer connects to the wireless network and I can't print at all from my laptop.

I tried all the suggestions P1102w Wireless Configuration of the printer on the HP printer Support Site, but nothing helped.  I've also updated the firmware of the printer and Loaded the latest driver Installation & full product software.  I tried and re-tried these suggestions over the past two days, but without success.

I would be very appreciately all help experts in this Forum.  to get the printer working wirelessly, since we also wireless print to this printer of IPads and other wireless laptops.

Hi @Atmasin,

I see that you have trouble connecting the printer to the new router. I want to help you.

I would like to reset the printer first to clear the previous network settings.
Turn the printer off, press and hold the wireless button and cancel (x button) while turning the printer on and do not release both buttons until the printer stops making the noise.

Print a configuration report and check the SSID address and IP are disabled.
Print a Configuration Page.

If the network name has spaces or special characters, the printer may not recognize it.

The printer is able to send/receive in the 2.4 ghz band.

If it is set to 5 GHZ network, you may need to change to 2.4 ghz. (rename the 5 ghz or turn it off)

The WPA key setting must be on AES to work properly not TKIP.

Multi flow must be enabled.
Router firewall must be open for printer ports.
If you have Mac filtering give you printer hardware to meet the needs of the Configuration page.

You may need to contact your router company to get help to check these settings.

Try to run the Configuration Wizard wireless of the HP software to set up the printer on the network.

If you appreciate my efforts, please click on the "Thumbs up" button below.

If you have any questions, please let me know what steps you have taken and the results. Thank you.

Tags: HP Printers

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