Last updated for IOS 9.2, iCould Backup no longer works. Help, please!
Recently updated for IOS 9.2, now my iCould plu backup works. Help, please! I desperately need free up space on my phone. I click 'NTI Backup Now' and after 10 minutes of inactivity, I get a message enter my login iCould on my phone, (is the correct/PW username I use every time), but the following message appears: "verification failure: there was a connection to the Apple ID server error.
Try resetting your device. This will not erase your data stored on that device.
- Press and hold the sleep/wake button
- Press and hold the Home button
- Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.
Alternatively, you can go to settings - general - reset - Reset all settings
If that doesn't work, restore your device to factory settings. Please note that this will delete the data on your device.
Take a look this Apple Support article: use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.
If these steps do not work, contact Apple and ask for help.
https://www.Apple.com/support/iPhone/contact/
Trying to backup using iTunes, take a look at this Apple Support article:
https://support.Apple.com/en-us/HT203977
Tags: iPhone
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