Latitude D610 - able to read discs, but cannot burn

I have a laptop Latitude D610 I use for business purposes.  Once a month I have to burn word and Excel files on a disc to send to our customer.  Last month I went to burn and the drive is no longer burning the files to a blank disc.  I tried several discs, I also tried to reinstall the drive.  Today, I replaced the drive with a laptop replacement, we have on-site.  I'm still not able to burn.  Most of the time it will not detect a disk if the disk is empty.  Discs with the media are read without any problem.  Any ideas?  I want to get this working so I can't keep my boss for burning the computer loan.

Latitude D610

Windows XP

CD-RW/DVD-ROM Dell Part #8W007-A01 (supplied with the machine)

Managers of device says its working properly

When I click on the drive with an empty disc, I get the message next - D:\ is not accessible. incorrect function.

All other discs with media work very well.

Message edited by cgillen on 03/26/2008 09:28

Tags: Dell Drives

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