Latitude D830 IDT Sound issues

Okay, I give up!  Is there a solution to get the sound on my (now mandatory) D830 with an IDT High Def Audio?  Thank you if someone has an answer.

MarkGanderton
I am running XP SP3 I think.

If you know for sure that you are running XP, the operating system doesn't have a native audio driver for audio HD (type in the D830) so you need to install the Sigmatel audio driver, but it will not be installed unless the chipset driver was installed. Then download and install these in this order, with restarts after each:

1. Dell Notebook System Software

2. drive chipset Mobile Intelr

3. driver Sigmatel audio, R171789

If you still have a problem after that, run the audio Dell 32-bit diagnostic tests to verify the audio hardware failure. The tests are probably more on your hard drive, but you can run from the CD-ROM of resources provided with the computer.

Tags: Dell Laptop

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