Lexmark 4500 custom print.on printer screen says: cartridge error...

have uninstalled the printer, reinstalled... the connections... nothing is new working.put ink in about 3 weeks ago... just maybe 2-3 pages... maybe the printer is shot... Thanks for your suggestions...

Hello

Thanks for posting your query on the Microsoft Community.

Thank you for details on the issue and we are happy to help you.

Before we continue, I need more information to help you better.

1. were you able to connect the cartridge properly?

2. What is the full error message that you receive?

I suggest you try the procedure described in the following Microsoft Help article and check if it works.

http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

If the problem persists, you may need to contact the printer manufacturer for help with the same. This issue may have caused due to hardware issues.

If you need additional help, let us know and we would be happy to help you.

Thank you.

Tags: Windows

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