Lexmark 4500 custom print.on printer screen says: cartridge error...
have uninstalled the printer, reinstalled... the connections... nothing is new working.put ink in about 3 weeks ago... just maybe 2-3 pages... maybe the printer is shot... Thanks for your suggestions...
Hello
Thanks for posting your query on the Microsoft Community.
Thank you for details on the issue and we are happy to help you.
Before we continue, I need more information to help you better.
1. were you able to connect the cartridge properly?
2. What is the full error message that you receive?
I suggest you try the procedure described in the following Microsoft Help article and check if it works.
If the problem persists, you may need to contact the printer manufacturer for help with the same. This issue may have caused due to hardware issues.
If you need additional help, let us know and we would be happy to help you.
Thank you.
Tags: Windows
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Are you using fill the ink cartridges or are the cartridges in the very old printer for another reason?
You are not alone (I'm not going to go through all of these responses for you): http://www.google.com/#sclient=psy-ab&hl=en&source=hp&q=hp+officejet+4315+cartridge+error&pbx=1&oq=hp+officejet+4315+cartridge+error&aq=f&aqi=g-c2g1&aql=&gs_sm=e&gs_upl=18040l18430l0l18684l3l3l0l0l0l2l255l700l0.1.2l3l0&bav=on.2,or.r_gc.r_pw.,cf.osb&fp=a686e28799f6b6d7&biw=1024&bih=649
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As OEM HP is responsible for the good operation of the printer and their
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HP - OfficeJet J3680 - drivers - the value for your version of Windows
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The main issue is probably the drivers, but these can help:
Add or remove a printer
http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printerSolve printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problemsOpen the printer Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-TroubleshooterFind the manufacturer's Web site
http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-websiteFind and install printer drivers in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-driversI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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From another thread:
Restore point:
http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/
Do Safe Mode system restore, if it is impossible to do in Normal Mode.
Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.
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Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.
http://www.windowsvistauserguide.com/system_restore.htm
Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If the above does not work:
Try to uninstall/reinstall the printer.
And make sure you have the latest printer drivers downloaded from the printer manufacturer's Web site, not from Windows Update.
If this response has resolved your problem, please check mark as answer. If this answer can help, please click the Vote as useful button. Cheers, Shane Devenshire
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I'm sorry you have a problem with the scan.
Try to run the printer and scan doctor and check the results.
http://support.HP.com/us-en/document/c03275041
Let me know what happens.
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Try reinstalling your.
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If you type... CTRL + V...?Have you tried the tool capture of Vista? It is more versatile than print screen.
Windows Vista - activate the Vista Snipping Tool
http://www.PCWorld.com/article/137099/activate_vistas_snipping_tool.htmlUse capture tool to capture screenshots
http://Windows.Microsoft.com/en-us/Windows-Vista/use-Snipping-Tool-to-capture-screen-shots
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http://Windows.Microsoft.com/en-us/Windows-Vista/take-and-use-a-picture-from-a-video-frame-in-Windows-Movie-Maker
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http://www.videolan.org/For the installer for your screen Capture... Open VLC and
Reach... Tools / Preferences / video button / video
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Based on another post where you declare that you have a printer HP 5610 Officehet, there are HP support at: http://h10025.www1.hp.com/ewfrf/wc/product?product=441125&lc=en&cc=us&dlc=en&lang=en&cc=us
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Thanks for posting your query in Microsoft Community.
I understand that you are facing the issue with Lexmark 5600-6600 printer does not respond.
Before you start the troubleshooting steps, I need the information required.
1 did you changes to the computer?
2 did you receive an error message?
3. What do you mean when you say "once I click on the print command, the printer does not start."?
4. are you not able to turn on the printer or not able to print.
Method 1:
I suggest you run the Microsoft fixit tool and check.
Diagnose and automatically fix problems printing and printer
http://support.Microsoft.com/mats/printing_problems/
Method 2:
Lexmark 5600-6600 Series user's Guide
For printing problems
Ask him to go to the Page 123 and follow the suggestions under "Page does not print"
For power with the printer problems
Ask him to go to the Page 126 and follow the suggestions
Under "Solving printer power problems"
http://www.Lexmark.com/publications/pdfs/2007/5600-6600/v7677571_en.PDF
See also:
Printer in Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows
Please follow these recommended steps, review the additional information provided and after back if you still experience the issue. I will be happy to provide you with additional options available that you can use to get this resolved.
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Hi David,
I suggest to consult the link below and follow the instructions for Windows 8.
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