Lightroom does not display the imported iPhone videos

Hello

I'm on Lightroom OSX 10.11 6. I convey through pictures and videos from our family iPhones (iPhone 6).

Photos work very well.

Videos are not.

In Lightroom, all video files (.mov) that originated on our iPhones have an exclamation point next to them with 'Lightroom has encountered problems reading this video' - and will not play in Lightroom (note that Lightroom knows the video length - this is displayed on a gray background in grid mode - so he can get at least _some_ of information from the mov file).

If I ' Photo > show in finder '-the video will play absolutely perfect QuickTime Player.

Can someone help me with what could be the problem? This seems like a simple thing to not working do not...

See you soon,.

Dave

Hi aconstnull,

You should have all the videos recorded on its particular location and must be accessible via the finder, if you import videos under Photos or iTunes then Lightroom won't be able to see.

Lightroom can import the following formats:

  • Camera raw formats
  • DNG
  • TIFF
  • JPG
  • PSD
  • CMYK files
  • PNG
  • AVI, MOV, MP4 and other video files

Reference: formats of files supported in Lightroom

Let us know if that helps.

Kind regards

Mohit

Tags: Photoshop Lightroom

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