Lightroom not recognizing camera when it is connected to the importation

I have Lightroom 3 and a Canon EOS 7 d. In the past I plugged my camera picture via a USB cable on an external hard drive, that houses my Lighroom catalog and is also connected to my computer. The import box used to recognize the device as an option to import, but it manifests itself not the case now. I scoured the Lightroom forums and google to find answers without result. I tried to contact Adobe for assistance, but the application said my problem did not warrant a phone call. Please help with this, if you know something.

Thank you for the information.

It seems a problem with permissions on the destination folder, try changing the destination folder in the import window and then re-import images in Lightroom, and let me know if it goes through or not.

Tags: Photoshop Lightroom

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