Lightroom upgrade will not work

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• My s/n for PC for Mac upgrade will not work to install new for CS6 on Mac

  I bought CS5 in 2011 for PC, then passed to the CS6 for Mac (HUGE hassle) in 2012.  Try to install on my new computer, and I can't select CS6 in the list.  The serial number for CS5 do not work (probably because they were for a PC OS), and the s/n for CS6, says upgrade s/n is valid, but will not let me choose CS6 in the list.   This discussion thing is a chore!  I've been 'chat' this for 2 days with no luck.  Is there someone I can phone?  Help!

  You can contact adobe using chat support, http://www.adobe.com/support/chat/ivrchat.html

• Cannot access Windows software for Information management. Windows XP Professional Windows 8 Pro upgrade will not work.

  It started a month or two ago when the print spooler has stopped working. 'Systems', or had no dependencies. It turns out that none of the services had dependencies, but everything still worked (except the print spooler). Then, I could not access "system information". I tried to restore to an earlier date, that wouldn't work. Tried to do a picture of Macruim Reflect - no luck there either.  My laptop works fine, although slow. Got the printer to work. This lack of progress, I decided I would just upgrade to windows 7, then decided to Windows 8. Me am upgrading of Windows 8 Pro: he went through "preparation" 100% of the screen. On the screen "Get The Latest" I tried 'install updates now' and 'no thank you', the results were the same. On the page "Check your system", he comes back: 'something has happened. Sorry, we're having some difficulty to determine if your PC can run Windows 8. If please close Setup and try again. "He wouldn't have spent so far. The problem may lie in the fact that the upgrade can not see the information system and/or can not say that I am on Windows XP. Is there something I can do for the upgrade to continue?

  Hello

  Most of the older machines running XP are not compatible with the help of Windows 8.

  Follow these steps before you install Windows 8.

  Go to your laptop manufacturer's website and check if Windows 8 drivers are available for your make and model laptop.

  If this is not available, Windows 8 does not work for you.

  Download and run the Windows 8 Upgrade Assistant of to see if your machine is compatible Windows 8:

  http://Windows.Microsoft.com/en-us/Windows-8/upgrade-to-Windows-8

  "System requirements" Windows 8 ".

  http://Windows.Microsoft.com/en-us/Windows-8/system-requirements

  See you soon.

• My new lightroom cd will not work in a MacBook Pro.

  I just purchased lightroom 3 and the cd does not work in a MacBook Pro. It says on the CD that it's Windows & Mac and I have checked Windows on a machine, and it works.

  Any ideas?

  See you soon

  Johan

  You really don't need the CD of installation anyway.  The only thing you need is the serial number that comes with the drive.  Just download the trial version and install it.  Activate with serial number, which're you good to go.  You may still download in order to have the latest version.

• Lightroom 5.7 upgrade will not work.

  5.6 LR ran fine on my Surface Pro 2, but the upgrade ran for about 60 s and frozen.  Now it does not start at all.  Tried to reinstall (repair) twice; still not start.  I hesitate to remove the program completely for fear that I will lose the purchasing code.  Have not tried to reinstall 5.6 to 5.7.

  you need your serial number.

  you have only insured?

  If so, you can uninstall and reinstall.  If you do you can also directly install lr, 5.7.1

  Alternatively, you can retrieve it using belarc advisor,

  Downloads available:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
  • Lightroom: 5.7.1. 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• My ram upgrade will not work

  I have a

  Tip: Hewlett-Packard 097Ch

  The bus clock: 800 MHz
  BIOS: Hewlett-Packard 786 1 v01.05 16/06/2004

  3.00 gigahertz Intel Pentium 4
  cache of 16 kilobytes main memory
  1024 kilobyte secondary memory cache
  Hyper-threaded (2 total)
  running on Windows XP Professional Service Pack 3 (build) 2600
  We went on our monitored computer crucial.com and we found that we could upgrade our RAM from 1 GB to 4 GB
  Memory: DDR PC2700, DDR PC3200

  Type of memory: DDR PC2700, PC3200 DDR, DDR (non - ECC)
  Maximum memory: 4 GB
  Currently installed memory: 1 GB
  Total of the memory locations: 4
  Available memory Slots: 0

  I bought the RAM compatible and installed, but I can not start the computer.  I get some kind of splash screen and the numbers in the upper right away at about 500 MB something tick and then stop, then nothing.  I put in our old ram - only 1 GB of total and the computer works fine.  I read in another form that I need to change the/MAXMEM in the boot.ini to 4096 but I can't because it resorts to default as soon as I press ok.
  Because we have spent some money for this RAM I am resistant to him give up and return to 1 GB of RAM.
  Please get back to me quickly because I don't want to have to go out this computer to someone to fix it for a lot of dollars when he could and probably is very simple

  The switch/MAXMEM, it's NOT what you want.  This has nothing to do with your problem.

  It is much easier to find the specs for the OEMs from companies like HP if you give the computer model rather than a code name of obscure motherboard.  Assuming that your motherboard can really take 4 GB (and the Crucial scanner is usually fairly accurate), it seems that if one or more of the new RAM sticks are bad or are not properly seated.

  Assuming that your old RAM was 4 x 512 MB (info was useful, too), you know that all 4 taken work.  Just try one of the new installation RAM sticks and start the computer.  Tell him separately with each stick.  Which should allow you to determine which, if any, of the new RAM is good.  Most of the RAM comes with some kind of warranty, unless you bought the cheapest possible source.

• Lightroom Catalog will not work

  I just got the creative cloud on my computer, when I downloaded lightroom it said it was lightroom 5 not lightroom CC. I saved my catalogue than at school who uses lightroom 6 and it wont open on lightroom 5 on my computer. Help, please

  If you have a 32-bit operating system, then you will get only 5 of Lightroom.

• Help! in bulk license photoshop 7.0 with Cs3 upgrade will not work when reinstalling - Adobe support cannot help

  I have installed/reinstalled CS3 (upgrade on Photoshop7) a few times since 2007, when I updated my pc - since the first installation, I had to contact their Aussie number 1800 because the Photoshop disc was a version of license in bulk and he didn't like the key when CS3 audited upgrade.  Spent more than an hour today on a chat with Adobe and they will help me more is that they are not trained on PS 7 or CS3.  ANY HELP would be appreciated

  If your products are registered with Adobe, they can unlock CS3. It's called a "challenge code".

  Apparently, Adobe has a coding challenge system.  So, if you have the old serial number of the upgrade and you call customer service.  The customer support has a challenge code procedure where they give you a code that overrides the problem.  Unfortunately, it took me 5 calls to customer support until I found someone who was able to do.  The keyword is "Challenge Code"

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  Important:  We can unlock your serial number after that we first check that you are eligible for the upgrade. When you contact us, be at your computer to complete the following upgrade verification workflow.

  1. Register your product.

  2. Contact us. You will complete the next steps with a staff member.

  3. Do one of the following methods in the screen upgrade serial number :

     • Windows: Press Ctrl+SHIFT and double-click it.
     • Mac OS: Press command+SHIFT and double-click it.

     The Code upgrade window appears.

  4. Read the challenge Code to support staff member.

     Enter the support Code (which provides Support Adobe) in the field support Code and then click Next.

  Gene

• Upgrade will not work and I can't use my email because of it

  For a few months now, I get a message saying that I need to update my Mozilla browser. When I go to my email (live account via hotmail) it says that I have to put my browser. So I tried several times with no luck.
  It becomes old enough to have to look at the email address on a kindle or a phone, I can look on IE but I have other user accounts, so I have to log in and out all the time out there.

  Which fixed my problem, thanks a lot!

• How can I recover my old firefox after I replaced it, it told me a new will not work?

  I was on my AOL Homepage and was encouraged to be upgraded for increased security. Everything went well, but when I tried to open Firefox, I learned it wouldn't work. Usually, with this older system, I am notified when an upgrade will not work. I would have never taken the lead and replaced my old if I knew. Is it possible to recover my old Firefox?

  There are apps that I have on this old system that does not work on newer systems. (I have an Airbook updated but I like the big screen for some things). I found this on Google:
  https://support.Mozilla.org/questions/970943
  Mozilla
  September 11, 2013 - where can I find older versions of Firefox, which runs on OSX 10.5? ... because Firefox 16 is the latest version of Firefox that works with Mac...
  and downloaded Firefox 16 of their link. It seems to work. For security reasons, I use my Airbook for bill payment, etc.
  Thanks for your comments. Thank you very much for the quick responses.

• Lightroom CC does not work in develop after the upgrade to windows 10

  I have upgraded to windows 10 and now Lightroom CC will not develop after importation of new pictures, but lightroom 5 is fine.

  Alan

  Please check if it works:

  Lightroom 6 + 10 windows--> no longer works. Community customer Photoshop family

  https://feedback.Photoshop.com/photoshop_family/topics/Lightroom-2015-becomes-unresponsive-after-several-minutes-of-use-since-Windows-10-upgrade

  Concerning

  Stéphane

• Apple Software Update will NOT work after upgrading to Windows 7

  Apple Software Update will NOT work after upgrading to Windows 7

  flyboy340 wrote:

  Apple Software Update will NOT work after upgrading to Windows 7

  More information is needed.

  Which machine you use, OS X are you running?

  Windows 7 running in BootCamp?

  The OS X app store is not present at all?

  AppStore is present but the update tab does not?

• Upcoming games with Windows 7 will not work on Presario SR1020NX. Upgrade Advisor said that W7 would work with the exception of the Aero

  W7 Upgrade Advisor said it would work with the exception of Windows Aero.  When the games to try to come with W7 get window 'game running in software rendering... '. Hardware acceleration disabled or not supported by the video card driver"games will not work. A check says last drivers are installed.  Tried to reinstall WXP in separeat partition to see if would work like that but will not because most recent W7.

  I suggest that you use XP personally gave a computer which is so old.

  If you have a computer with XP (3 + years) and have not changed at least two of these things (CPU, RAM, video card), you should probably stick with XP. Not worth the headache of praying that things work with a material more old which probably is no longer supported on the new OS.
  Usually, people that the computer was shipped with Vista 1, 2 or less it several years ago can be upgraded to 7 without too much trouble if it was a mid-range machine.

  In addition, it seems that Windows is not recognizing your graphics card. It looks like (http://www99.shopping.com/xPO-Hewlett-Packard-SR1020NX-CEL2-8-512-80-COM-XPH) you have an Intel Extreme graphics card. However, nothing about it is extreme. Since it is an extreme Intel card I guess Windows Update should find the drivers for you, but it is not then maybe the video card is just too outdated for 7? I'm not sure.

  Moreover, I wouldn't worry much about the lack of updates for XP right now. If ever you encounter more money then get the new computer with 7 on it, but at this time I suggest you stay on XP if your hardware and software actually works and that is more important than a few features of 7.

• Can I do a clean install of Windows 7 Pro 64 bit on Vista Ultimate 32-bit upgrade. Installation file will not work. The error is described below.

  The XPS 730 with Intel Q9450 computer yourself running Windows 7 64 bit? The details of performance show that it is capable of 64-bit. When I try to install Windows 7 pro 64-bit upgrade, the installer will not work. I get an error that reads:
  The version of this file is not compatible with the version of Windows that you are running.
  
  I'm currently running Vista Ultimate 32 bit. Everything that I read on Microsoft and elsewhere says that you can go from Vista 32 bit to an operating system Windows 7 64-bit as long as you do the clean install. I'm that far away since I can't even run the installation.
  Maybe nobody knows what could be the problem?

  Hi Hal K,

  Thank you for visiting Microsoft Answers.

  If you are currently running a 32-bit version of Windows, you can only perform an upgrade to another 32-bit version of Windows. Similarly, if you run a 64-bit version of Windows, you can perform an upgrade to another 64-bit Windows version.

  If you want to move from a 32-bit version of Windows to a 64-bit version of Windows, and vice versa, you will need to back up your files and then perform a custom of the version of Windows you want to install installation.

  You can see the following link, installation and reinstallation of windows: http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows

  http://Windows.Microsoft.com/en-us/Windows7/32-bit-and-64-bit-Windows-frequently-asked-questions

  Swati K - Microsoft support technician
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Update service will not work after upgrading the hard drive

  I'm running Windows Vista 64 bit, Home Premium SP2 with 8 GB of ram. I recently cloned my hard drive OEM of 500 GB, 5400 RPM Toshiba MK5055GSX via a standalone, dual drive bay dock for upgrade to a 750 GB, 7200 RPM, Western Digital WD7500BPKT. Since the clone/upgrade, Service Windows Update does not work and gives the message: ' Windows Update cannot currently check for updates, because the service is not running. " You may have to restart your computer. "And Yes, I checked and everything related to Windows Update seems to be 'turned on' or well defined, but the service will not work. Notes; Windows Update still works with the player "OEM", it is only the new WD drive that has the problem. Thanks in advance for any help or suggestion on getting this problem is resolved.

  This fixes my laptop http://www.realworldrobotics.com/troubleshooting-help/windows-7-64bit/windows-update-service-not-running-after-upgrading-drive