My s/n for PC for Mac upgrade will not work to install new for CS6 on Mac

I bought CS5 in 2011 for PC, then passed to the CS6 for Mac (HUGE hassle) in 2012.  Try to install on my new computer, and I can't select CS6 in the list.  The serial number for CS5 do not work (probably because they were for a PC OS), and the s/n for CS6, says upgrade s/n is valid, but will not let me choose CS6 in the list.   This discussion thing is a chore!  I've been 'chat' this for 2 days with no luck.  Is there someone I can phone?  Help!Screen Shot 2013-11-28 at 12.30.22 PM.png

You can contact adobe using chat support, http://www.adobe.com/support/chat/ivrchat.html

Tags: Adobe

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