Link to 9000 Desktop Manager directly from blackBerry Smartphones

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• Updated 10 10.3.2 for Classic purchased directly from Blackberry to blackBerry

  I'm in the Netherlands. I bought a classic Blackberry directly from Blackberry (shop.blackberry.com). Load on the device is Blackberry OS 10.3.1.1779. "Check for Updates" on the device indicates is that I have the latest software. It is updates via Blackberry link.

  Does anyone know what I need to do to upgrade to 10.3.2? I just have to wait or is there something else I can do? Given that I bought the machine directly from Blackberry my carrier should have nothing to do with this update.

  Thanks in advance.

  Hello and welcome to the community!

  First of all, there is a difference between the version of the OS and the version of the software (i.e. the value that you quoted). Reference:

  • http://support.BlackBerry.com/kb/articleDetail?ArticleNumber=000023393

  Official methods and discussions use the value of SR, while the informal methods and tools (as well as the discussions here) are the true value of the BONE. It is therefore important to understand the difference and use/quote the value that works for the post of that work.

  Second, have you done any attempt via WiFi only with your SIM card removed? Sometimes this will overcome any block your carrier can be implemented. Be sure to shut down normally, remove the SIM card, then lights up and attach to the WiFi.

  If this fails, then you should then try the LINK method (always with your SIM card removed):

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-functions-and/how-to-reload-your-Blackberry10-O...

  Finally, if that still fails and you want to not wait and go ahead anyway, then you must use informal methods, which are more clean and you can choose a version of the OS that maybe your carrier (or anyone they control your offers) delays in approval:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...
  • http://forums.CrackBerry.com/BB10-leaked-beta-OS-f395/BB10-OS-archive-943672/

  Of course, before you start this, you want a good backup link, a manual copy of the memory of your device to your PC and complete documentation of your configuration (identification information of account, adding applications, configurations, etc.). Sometimes, restoring a backup returns unit corruption even, must be eliminated and reconfiguration from scratch can solve that.

  Be also aware of the risks of 10.3.2 however... There are two things to worry about. First of all, be 100% sure that you know your BBID identifiers... If you do not, you may make your useless device to anyone, including yourself. Second, once you move to 10.3.2, you cannot fall back to 10.3.1 or earlier, by any medium (for example, even the unofficial AutoLoaders can not overcome this restriction anti-secours).

  Good luck!

• Update from blackBerry Smartphones to desktop manager 5.0

  I'm running 4.7 when I say it looks like updates it is 5.0. It downloads runs through the installation process and said it was over. However, when I restart it still shows 4.7 with a 5.0 download waiting.

  Any suggestions?

  Make the download/install manually.

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Hello from blackBerry Smartphones and SOS: address book cannot be restored via BB Desktop Manager

  I am an absolute techtard who was simply trying to free up memory card space so I can transfer songs on my BB to my iTunes on my Mac and of course fixing a problem leads to another and it really starts to avalanche.

  Would be very grateful if anyone can help, here goes:

  Technical specification:

  Unlocked Pearl 8120, v4.5.0.55 (Platform 2.7.0.68) software, I don't know if this is relevant, but I'm using this in Hong Kong.

  How I messed up:

  1 tried to format media card, but he refuses to let me do if BB is hooked to the Mac or offshore. Also only went the battery.

  2. media checked card: total space is 970 MB and I only left 144KO. Weird because I have a few pictures and notes other than the email service and I just cleaned my cache of box and the browser of sms.

  3. delete unnecessary files: a few photos and memos remain, but they cannot take that much space I think

  4. search through forum discussions: decided to try cleaning the memory.

  5 save address book and address book - all (no idea what the difference is, but all the two doing anyway) on the BB Desktop Manager, saved memos upward as well.

  6. permit the garbage collection. Map of recorded media. Status quo.

  7 checked another forum thread that says I can, and that you should remove "Address book" of garbage collection service.

  8. panic and I tried to remove the 'address book' but it wasn't an option. Decided to clean all other components one by one in the hope to make more room, chose 'Search certificate' and he cleaned my complete address book.

  9 returned to BB Desktop Manager, Contact selected and clicked "restore." At both options i.e. full and partial restoration for the address book and address book - all.

  My directory is always empty.

  Tried to restore my memos too but BB Desktop Manager doesn't show me how do or no results under the help section of return. Mode techtard true, then check my memos - always there. Phew. These are emails and sms - are.

  Since I am a techtard, I didn't save my address book on my Mac (which would be the next big leap after I synced my BB with my Mac tonight).

  So it was back to discussions of the forum again and I saw one that said "uninstall the RIM DTM software, then reinstall it" of sdgardne. I do not have this stuck under his wire because I'm dead desperate for some attention, so I thought I would start a fresh appeal for help instead.

  My fear is that if I uninstall the software RIM DTM, then I'll lose all my addresses and memos. Isn't it based? Are there other solutions at all?

  I apologize for this long a spiel but I hope that the information could be useful to anyone who is kind enough to accumulate his brain to help out me here.

  Thanks heaps!

  Hi JSanders,

  Obstacles such as a switch office of personnel IT delayed my thanks for your advice... I didn't have any backup and has been quietly sad / happy for a few days for the sudden wipeout so miraculously reappeared all addresses.

  My outgoing HE said guy thanks to my Mac office and Outlook software - it was not very useful and does not specify because it was really flooded in his last days at work. New this GUY was looking to highlight a little so it took me a while to understand how save my address book (BB Gmail and Apple address book) and empty the memory card (multimedia card somehow reformatting tried-tested-guaranteed solution) escaped me.

  So everything is in working order, very much appreciate your advice and IrwinII too! Keep well!

• Contacts from blackBerry Smartphones Upload in Excel for BB Curve-

  Help - I got a new pc and new bb at the same time - I downloaded my contacts in excel via an older version of the bb desktop mgr-now can't know how do to download excel contact in the curve via Desktop Manager - ideas?

  Thank you

  You can import excel to Outlook, for a single method, and synchronize your Outlook file using the BlackBerry Desktop Manager.

  Another is to export the Excel file to an ASCII text file and then import it directly (without Outlook) using the Desktop Manager.

  Read this link.

• Error message from blackBerry Smartphones: Reload Software 513

  I know that many people will direct me to previous discussions topics on this subject, but I can assure you that ive checked and scoured internet nothing works.

  To cut a long story short, I plugged my curve in the computer, he asked me a device password, I didn't know what it was, I tried various things, and because of my stupidty, I entered the wrong password 10 times and didn't take any of the warnings seriously. My phone then himself wiped and left me the message Reload Software 513 wit

  After searching a solution for this, didn't really have much chance. Mainly because the Office Manager I was using (version 4.7) was different from the other people had used and even different than a KPB was showing me the ILO solution Center.

  I went down to the phone at a telephone helpline 02 who then tried to charge me the same way, this site was also tried. They think that the problem is because I don't have the latest Desktop Manager V5 or something.

  If someone can talk to me through what to do, or no matter what help, it would be greatly appreciated

  No, sorry, I don't know why, I just assumed you had a Curve 8320.

  I edited my post above for the 8900 link and the software.

  Forget the 8320... my mistake (even if he would not have removed from your 8900, so no worries there).

  Download the operating system. Locate the downloaded *.exe file and double-click it to install it on your PC.

  Follow the directions in the link... step by step.

• Need help from blackBerry Smartphones to transfer Contacts from Blackberry 8800 for Blackberry Storm 9530

  I tried to use the Desktop Manager software supplied and had two phones connected via USB to my PC.

  I made sure to uncheck the transfer of everything except DATA, which was the only solution. I had no way to go just in a finer selection, like the ability to select only Contacts.

  The Desktop Manager has replaced during ALL my DATA on the storm, including the default mail server, etc..

  I was still able to make calls, but could not receive email or messages from BB because it crushed everything I had

  Can someone direct me as to how to properly use the Desktop Manager so I can just transfer my Contacts.

  Thanks in advance!

  Hello and welcome to the Forums of Support BlackBerry.com.

  Did you use the switch device Wizard in the BlackBerry Desktop Manager?

  Do... to make a complete backup of the 8800 using Desktop Manager > backup. Make a note of where on your PC that the backup is saved as well as the name.

  Now connect the new storm device to the USB port, open Desktop Manager again. Open the backup/restore > advanced.

  Find the backup file in the left pane (use file > open if it does not appear immediately). Located in the database of the address book on the left side and click on the right arrow in the middle to move data to the new device. Follow the prompts and complete the process.

  Good luck.

• Calendar and contacts from blackBerry Smartphones don't synchronize with outlook 2013 (win8) - in collaboration with IPhone and Ipad air 5s

  Hi all

  I just moved to a new PC (ex: Sony Vaio with win 7 pro, outlook 10 pro > new: duo of vaio from sony with win 8, Outlook 13 home office 365). I used to sync outlook contacts and calendars with blackberry and iphone and ipad on my old laptop using the BlackBerry Desktop Manager.

  Now with my new PC, iphone and ipad are always works well and they synchronize with outlook: new entries on the outlook calendar and new contacts are added to my laptop and vice versa, but when I connect my Blackberry "BOLD" I n get the updates.

  I confirm that I use the latest version of the desktop manager 7.0.

  My organizing Office Manager is configured to sync both calendar and contacts

  Any idea please?

  Thanks in advance for your help

  MC

  Hello and welcome to the community!

  Unfortunately, you went beyond the platforms supported, see:

  • http://us.BlackBerry.com/software/desktop/desktop-PC/system-requirements.html

  Outlook 2013 is not supported at this time.

  I'm sorry.

• Messages from blackBerry Smartphones not always display in the Inbox on the Torch 9800

  Hey there. I apologize if this has already been answered, but I search through the forums and have not yet found an answer.

  I have a Torch 9800. Since I got it, I noticed that, sometimes, the messages will appear in my Inbox. My phone will ring when I received it, and I'll have the 'new messages' icon on the home screen, but clicking on the messages icon that leads me to an empty Inbox.

  I noticed this behavior affecting the e-mail (my gmail account is the only one that I have will the blackberry), messages text and two customers different third-party chat.

  I have no message filtered to different folders, or something like that.

  By clicking on "View file" check my Inbox is selected.

  But that's where it gets weird: if I compose a new message and send it, when I go back to the Inbox, all messages are displayed.

  It's almost as if the Inbox is having a problem displaying the list of messages, but as soon as I push a new element to display (message sent recently), shocked it back to life.

  Any ideas?

  Thank you!

  246 has been shipped orig OS

  use a PC to day so you'll have a good backup.

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

• Synchronize contacts from blackBerry Smartphones

  I just bought the 8320 and I have no idea on how to synchronize my contacts to my pc? Also how to change your background? I have wifi at my house and I can't conect with it? It has a password, but I can't connect to give the password for wifi to use on my phone. So far I'm frustrsted. Someone please help. I went from the iphone, and so far it seems to complicated for me. I don't know that it will be easier with time. Also can we record a sound and make a ringtone? Or is it a soft we can on load for this? Thanks in advance.

  For you synchronize contacts, you will need to install BlackBerry Desktop Manager on your PC, and then set up to sync with outlook or outlook express.

  to change your wallpaper, get a photo on your device, open, media icon goto photos, find the image you want, click on the BlackBerry button (left of the trackball) and click on set as wallpaper.

  For the WIFI, you must know the network name and password before we do even a connection attempt.

  Find the icon manage connections, go and turn on the WIFI, then you will be able to connect to a WIFI network. Let the autoscan, the name of your network and connect, it will ask for the password, put it in and save it.

  Hope that helps

• Manager of office blackBerry Smartphones does not recognize BB when connected

  My BB curve is connected, but the Desktop Manager does not - at least the backup button is grayed.  I have 4 usb ports & have tried them all - I tried 2 different cables.  I uninstalled the dm, restarted the computer & BB.  Help, please.

  Visit this link:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&message.ID=...

• Switching from blackBerry Smartphones devices

  I want to spend the devices on a Curve 8330 to a 8520 Blackberry Desktop Manager. This will move all data and third party applications as well as the pin code. Will this change the phone number as well? I don't have a sim card.

  Hi and welcome to the forums!

  With the help of the wizard will not change the phone number.

  The PIN is device-specific and will not transfer.

  Read the link attached for reference.

  Thank you

  Bifocals

  KB05421 What is the switch device Wizard

• Restore from blackBerry Smartphones - please help

  Here's the problem that started from the first day after I've owned my torch. whenever I come to files or update my OS. the procces is going very well through the first steps (to connect to the device, the device data backup, back up third-party applications) but when it gets to the 4th step which is connect to the device ROM. The phone reboots and takes forever to charge until the expiration of the time limit and I get an error saying "the lodaer of the application could not connect to your BlackBerry." She suggests going to the Device Manager and go to properties of USB root hub => allow the computer to turn off this device to save power. which is in fact already active

  What I usually do after waiting and waiting is I unplug the phone from the computer and do a battery pull. The phone restarts successfully, I click on start and the charger connects to boot ROM then the whole update continues.

  But the question is, is the update done successfully? probably not. I continue to have problems with the 3 G, wifi, many applications running.

  I love my torch and I hope to keep it, but I really need to understand this. It's very frustrating

  Thanks in advance for any help

  anabilal wrote:

  He suggested to go to the Device Manager and go to properties for USB root hub => allow the computer to turn off this device to save power. which is in fact already active

  This should in fact be "DISABLED".  You don't want the USB hub to be disabled during a process he uses.

  In addition, you can consider an own Desktop Manager uninstaller, and then re-download the software with the latest version, you can get here.  This table will also include the latest drivers for your USB ports, but make sure that you disable powersaving mode.

  Let us know if this solves your problem!

• Missed calls from blackBerry Smartphones appears

  Hello

  I have a problem with my "BOLD" is not showing me my missed calls. I see the call missed out on the top icon, but when I look at the phone ad I don't see no number.

  I tried to change the parameters of logging of the call but nothing helped.

  This problem started pover the past 4 days... it worked fine before...

  any help with this wud help! Please

  Maybe resembles the call log database my be corrupt. You can try to clear the database to see if that fixes the problem. To do that you can open the Desktop Manager and go to the backup and restore icon. Then, click on the Advanced button. On the right side, find the log of the calls or phone call log database. You can tap the Clear button. In doing so, you delete all entries in your call log.

  Then try to see if you are still having the same problem. If so you will need to back up data from your phone and wipe the unit

• Can someone help me please to find the number of sms sent from blackberry smartphones?

  Hi all

  I'm new to the blackberry smartphone application development. My requirement is to manage the sms sent from a blackberry smartphone like finding the number of SMS messages sent, the destination not like that. I tried running messagelistener, sendlistener and outboundmessagelistener, but something did not work well. So can someone please help me to solve my problem?

  FYI: 1. I've implemented outboundmessagelistener but couldn't find a way to add this port for listening to my request.

  2. I set up sendlistener and added to my application of the method SMS.addSendListener which does not also carry out my requriement.

  So, please help me if you have an idea in these aspects.

  Thank you

  Sanath

  FOR INFO:

  Import net.rim.blackberry.api.sms.OutboundMessageListener;

  SerializableAttribute public class MainClass extends UiApplication implements OutboundMessageListener

  {

  Public Shared Sub main (String [] args)

  {

  PAP MainClass = new MainClass();

  To make the application enter the thread of events and start treatment

  messages,

  We invoke the enterEventDispatcher() method.

  theApp.enterEventDispatcher () ;}

  public void notifyOutgoingMessage (message Message)

  {

  If (this instanceof text message)

  {

  Here you can not manually counting the SMS

  }

  }