links do not open the browser and return to the site indicated

Why, whenever I click on a hyperlink in windows, I get the message that "your organizations policies are preventing us to carry out this action for you. For more information contact your helpdesk. "It is insanity. I have no body or any kind of assistance service. Someone please advise.

Hello

Thanks for posting your question on the forum of the Microsoft community.

I would like to know some information about the problem so that we can help you better.

1 are you referring to hyperlinks on Web pages when you say, "every time I click on a hyperlink in windows"?
2. is your computer connected to a domain network?

I suggest you try the following steps and check if it helps.

Step 1:
Export the registry key from another computer.

a. on a Windows 7 computer that does not have this problem, press Windows + R keys.

b. in the run window type regedit and press ENTER.

c. find and click the following registry subkey:

HKEY_LOCAL_MACHINE\Software\Classes\htmlfile\shell\open\command

d. in the file menu or register, click on export.

(e) Note the location where the file will be saved. The registry file can be saved directly to disk hard or USB key.

f. type a unique file name, and then click Save.

g. the exit "Registry Editor".

Step 2:
Import the registry key.

a. copy the registry key exported on the desktop on the computer that has the problem.

b. double-click on the .reg file.

You may receive the following message is displayed:

Are you sure you want to add the information in drive: location file was copied to\file name.reg in the registry?

c. click on "Yes" and then click ok.

Step 3:
Make sure that the (default) string of the key "HKEY_CLASSES_ROOT \.html" value is "htmlfile"

a. press Windows + R keys.

b. in the run window type regedit and press ENTER.

c. look for, and then click the following registry subkey:

HKEY_CLASSES_ROOT \.html

d. ensure that the (default) string value is "htmlfile" If this isn't "htmlfile", right-click "(Default)", click "Edit", type htmlfile area"value data", and then click ok.

e. exit "Registry Editor".

Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
http://Windows.Microsoft.com/en-us/Windows/back-up-registry

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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