Third-party extensions do not work after Adobe animate updates to version 2015.2

Third-party extensions disappear panels after Adobe animate updates to version 2015.2.

Using the ExManCmd.exe program, we could see that the extensions are installed.

animate_addons_1.jpg

animate_addons_2.jpg

Hi Eric,.

Thank you for reporting the issue. We have already identified this problem and follow-up. While extensions are trying to solve this problem, can you please try following steps and let us know if it helps.

1. close Animate runs.

2. go in the following location on Windows: C:\Users\\AppData\Local\Adobe\Animate CC 2015.2\

3. If it contains two folders of locale:

for example, en_AU (parameters system locale), en_US (local animation)

4 copy the folders in the row (if it exists)

a. copy the contents of en_AU\Configuration\Commands\ to en_US\Configuration\Commands\

b. copy the contents of the en_AU\Configuration\WindowSWF\ to en_US\Configuration\WindowSWF\

5. launch Animate and check the extensions.

Note: In your case, locale system and installed local Animate can be different

Thank you

Prashant

Tags: Adobe Animate

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