Liteon Cd ROM completely lacking in 'My Computer'. Help, please! (Someone... Please help!)

Hello.  I tried to contact the OEM directly, but it has been a week and no response.  I hope someone can help me please.  I copy the email below.  Because I sent this e-mail, I found more "evidence" of the prior exestance of CD ROM  Although it is completely zero from 'My Computer', there are a lot of drivers on the computer for him and now I don't think it's the drivers. I don't know what to think, really. "Here are my new results: in Device Manager, under" Liteon CD ROM "(always with an exclamation yelloe on this subject) I tried to run the"Hardware Update Wizard"for her, and I got this response: the wizard did not find a better match for the material that the equipment currently installed. When I look under 'properties', he says: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) Click Troubleshoot to start the troubleshooter for this device. When I click to troubleshoot, I get the same message ("Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »).  He (Liteon CD-ROM) is not listed under "config/system/system information system summer/components/multimedia/CD ROM '-there's just an empty space next to"CD ROM ". Even that in "my computer - it's gone."  The CD ROM will not work, but the light is on and it wil eject and accept a disc, but it will not read it. Please look at my email below and please email me with any questions or recommendations. I can't take another sleepless night, trying to "find my CD lost.  It can be a very simple solution - I hope so. But in all honesty, I really don't know what the problem is.

Dear Sirs,
 
I'm really, really hoping you can help me. I'm about to lose my mind trying to figure this out by myself.  I can't find a more appropriate contact you, so please forgive me if this isn't in your area or service. If that is the case, Please before my email to the section within your company and let me know. Everything on the official Liteon site I found and (tried to) read is in Taiwanese, and I am unable to read or translate.  If you could (have mercy on me) so help me or point me in the right direction - I would appreciate it very much .  I tried to understand what I have to do for 2-1/2 weeks and I have spent too much time on this when I should be spending time with my kids! :).
 
My problem is the following... Recently, I ran a clean up/duplicate file registry cleaner program (ARO) and it seems also removed some vital and very much needed files, extensions, drivers, programs and who knows what else.  I had to download several other programs, file extensions and drivers from scratch, in order to get these things working again. But I can not for the life of understand me what to do with my Liteon CD-ROM. I also used the registry cleaner deletes "duplicate files", and after researching (too late), I found that it often confuses some files as duplicates when they are indeed not the same - post or file descriptions are very similar, or disable a single number or letter. I lost a lot of my pictures as well, and I'm heartbroken over. Anyway, the biggest problem I've noticed is that my CD ROM (Liteon CD-ROM LTN486S) will not work. It happened immediately after the registry cleaner 'cleaned' my folders and things - so I guess that's the culprit.  In fact, my computer is not recognizing even the CD ROM at all. It of Completely disappeared-MIA of 'Information/system components' lacks content 'My Computer' and when I try to update the drivers in the only place I can find that show the CD ROM (but with a large yellow explanation
! Mark) - in the "Device Manager" , I get the error: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) ». Then, when I right click on it and select "Troubleshoot to start the troubleshooter for this device", I get the same error: ("Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »). Track only of it (that I can find anyway) is in the 'Device Manager', where even once, it's a big yellow exclamation on the "Liteon CD-ROM LTN486S" here.  It is the only piece of evidence that it ever existed. I've looked everywhere I can think of, in places that I didn't know existed. I've looked everywhere on the internet for the driver for the "Liteon CD-ROM LTN486S' updates but unfortunately, I can't find. There are a few items that refer to the "OEM".  For some reason, I think it's the drivers, but I'm not computer very well informed. It could be something completely different. I wish I could uninstall info CD (only) existing Liteon I can find - and reinstall everything from zero (even do this? Please, tell!). Then... I thought that I contact me Liteon and ask for the drivers. It's at least a Start.  Could you tell me if there is something else I should do or review.
 
My system info: I have a (Compaq Evo) Windows 2000 Professional SP3 XP. For what it's worth-(if this is important) it's a NIC PCI 32-bit, Intel Pentium 3, 700 MHz, 128 MB total memory, 20.0 GB hard drive, CD-Rom drive, CD - RW drive, 56 k Modem and 10 / 100Mb... (whatever the devil what is). Microsoft Update is in place and worked (automatically), and my system is "up to date" as far as MS is going. Help, please!  I don't know where to another look or what else to do. Please, please... Please advise.
 
I thank very much for any help, information, recommendation or reference you can give. Maybe you have a safe and wonderful holiday season.
 
Jenifer Williams, 39...
 
Amazing MOM, amazing nurse
A lot of email from Google and shopping experience :)
Skills very little mundane
(But quickly learning by trial and error
!)
SC, UNITED STATES.
Favorite (only known) language: English
 
 
Thanks again!
 
 
.

You're welcome, and good luck!

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