LJ 5200 exit 'Jam', 13.41

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  See attachment

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  Hello @MaryRuth144,

  Welcome to the Forums of HP Support!

  I would like to help you to solve the problem of paper jam that you are having with the document feeder on your HP Officejet 6500 a Plus e-All-in-One Printer today. I understand that a newspaper article that you scanned is still stuck in the paper feed mechanism. At this point, I would like you to follow the steps below to remove the paper without any damage to the machine.

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  3. pull any paper stuck on the reels

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  6. lift the document feeder mechanism

  

  7. checked for any paper stuck in the paper feed mechanism. Check both entry and exit of the feeder for any paper stuck or torn.

  

  8 lower the document feeder mechanism

  9. close document feeder cover and then close the scanner cover.

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  -Source

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  • Don't use paper that is folded, torn, dusty, damp, wrinkled, curpled or paper not based dish
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  Hi DeweyE,

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  It is an error generated for the merger and the paper output area unit. I would contact the company you purchased the printer to go and let them know what going to, if you have not yet. It is possible, that you have a bad/old oven or a sensor damaged or blocked.  I'll try to help you solve the problem, but I also don't want to frustrate you. Fuser for this model is not something you can easily get out if you have not before and I'm sure that's not a replaceable element of customer.

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