LM_LICENSE_FILE conflicts

My company has about 20 machines with different versions of LabVIEW installed.  I just realized that the update OR utility Service never ran on my main workstation, but he did it on several machines lab.  I tried to launch the Update Service OR manually, and I got this error message:

"The updated national Instruments Service has been disabled by your administrator.  Contact your administrator for more information on updates of Naitional Instruments products. »

What?  I am the administrator!  I didn't turn off anything...

I opened upward license NI (V3.7) Manager and saw this strange inactive at the server in the list:

It is a FlexLM server, we do, but as you can see, we only run driver's license for LabVIEW.  We don't have a VLM for LabVIEW configuration.  I tried to delete it by right clicking and selecting "Delete Volume Licensing Server" and got this error message:

"This volume license server cannot be deleted because of a clerical error in the register or because this license server volume is specified in an environment variable"

Of course, I have the user LM_LICENSE_FILE defined on the above server environment variable.  However, this variable is required by another set of software that does not use a FlexLM server.  (Specifically, Mentor Graphics ModelSim.)

If I remove the LM_LICENSE_FILE chain, then the License Manager NOR will show is no longer the server is idle, and OR Update Service runs as expected:

Of course, by removing LM_LICENSE_FILE, my other software (ModelSim) will no longer work.

So my current solution is to remove the LM_LICENSE_FILE until the end of Service updates OR update, and then add the dos environment variable.  It's boring and looks like a bug.  Is there any other solution to workaround/fix possible where I don't have to play games with LM_LICENSE_FILE?

Hey AMPz,.

This happens because as the Manager of licenses OR seek in various locations for a volume license server: a certain registry key, the variable of environment NILM_LICENSE_FILE and variable of LM_LICENSE_FILE environment. If it finds servers in these three places, she will assume there is a volume license server that can be accessed. If she can not access the server at present, it assumes that the updates are not allowed and do not allow you to run the Update Service OR. This is exactly what is happening here.

Fortunately, there is a solution. the LM_LICENSE_FILE environment variable is a location for license servers and is considered by several pieces of software (including our own), but most of the software also has a more specific environment variable. For your software, this variable seems to be: MGLS_LICENSE_FILE. You have this environment variable on your system, and if so, can you pass the license server information to this variable? I think this might solve the problem that you see.

I hope that will work, but if not, let us know and we can continue to consider the issue.

Tags: NI Software

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