Loading error CD and get 'Customer.32' required and undetected education

I am trying to load an educational CD for a class.  I am running MS Vista x 64.  I get the error "Customer.32 is required for this application and is not detected on your system."  What should I do to run this CD?

Hello

·          What is the name of the CD?

·          That you can use this CD in another computer?

Check the compatibility of the program with Windows Vista using the Windows Compatibility Center.

Click on the link below

http://www.Microsoft.com/Windows/compatibility/Windows-Vista/default.aspx

Diana

Microsoft Answers Support Engineer

Tags: Windows

Similar Questions

  • photos has not been loaded for weeks (usually the browser chrome on PC windows at work).  I tried now on some other computers and get the same error message and I report every time.  can I do or just wait for someone to fix it

    photos has not been loaded for weeks (usually the browser chrome on PC windows at work).  I tried now on some other computers and get the same error message and I report every time.  is there anything I can do or just wait for someone to fix it?

    If you want any help here, you'll have to tell us what the error message.

    Which report you errors to?

  • Windows Media Player C00D11B1__what of this error code and how to fix it? I was able to load my vids and now I get this error

    Windows Media Player C00D11B1
    What is this error code and how to fix it? I was able to load my vids and now I get this error

    Hi msheptak,

    Follow the steps in the link below and check if you are able to play videos: Windows Media Player C00D11B1:http://windows.microsoft.com/en-US/windows7/C00D11B1

    Make sure also that you have installed the codecs, see: Codecs: frequently asked questions:http://windows.microsoft.com/en-US/windows7/Codecs-frequently-asked-questions

    With regard to:

    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • I downloaded and installed LR and PS (the two CC) several months ago (deskto Win10Pro and they worked very well.)  Now I get a message 'download error.  Please contact Customer Support. "What I have to redo the whole installation (LR, PS and CC)?

    I downloaded and installed PS and LR (the two CC) several months ago (Office Win10Pro), and they work very well.  Now I get a message 'download error. Please contact Customer Support. »

    After pressing the keys [almost] randomly for a few minutes, everything started working again.  It seems now not to be broken, so I won't try to fix it.  Case dismissed.

  • I'm trying to download the free track of After effects.  Keep the error message and get the ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer service. »

    I'm trying to download the free track of After effects.  Keep the error message and get the ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer support. "what I'm doing. I have tried for 2 hours and need to complete course work.

    you use the cc desktop app to download?

    If not, https://creative.adobe.com/products/creative-cloud

  • After the clean boot get error loading awuspn.dll and load yabbyx.dll error. The specified module could not be found

    Hi Thahaseena,

    Thank you for helping! Finally I solve the problem of the error1324.but there were other questions come, after I did the clean boot and restart the computer then log, the window came several times put warn against the "Rundll":) 1 awuspn.dll 2) error loading yabbyx.dll loading error (both happened to uo WARNING several times). And boths display the message "the specified module could not be found. I tried to restore the computer to the State at the beginning, but it has no will to restore before the own boot.would you please help me to solve this problem again?

    Thank you

    Well, I want you to do is run MalwareBytes.  You say you already ran MalwareBytes after the clean boot, and then tried to reload regularly?

    Whatever program you have downloaded to fix the missing image file sounds like he came by malicious software.  What is the name of this program.

    --
    Gina Whipp
    Microsoft MVP (access)

    Please post all responses on the forum where everyone can enjoy.

  • Loading items 10 and get an error message 1305.

    I have it loaded several times and still no message, and then the program does the ILO "roll back the instalation...

    Check the section below.

    http://helpx.Adobe.com/Creative-Suite/KB/error-1305-try-install-product.html

  • IE8 and it just started with a lot of error reports and custom back to the home page

    Well for a reason my first thread is not here so Im start again, I have IE8 and it just started with a lot of error reports and custom back to the homepage it just on the same page of the article, I was reading and said that this tab was recovered, I end up having to close on restarting the program n also since I reloaded my xp cd my sound got rough n jumps, it was well before I did this if Im not sure what to do. Im not exactly smart pc and am afraid of doing something wrong then Im left to do very limited things, any help would be appreciated

    Hello mikegrimesWQ,

    Because it looks like you have reinstalled Windows XP, what happens when you turn on your computer?  Windows loads correctly and allow you to connect with success?  Have you completed all the updates of Windows since the relocation?  Do you get errors at any time?

    What version of Windows XP you are using and which service pack is currently installed?  I would say confirming all your drivers are recognized and updated.

    How to download updates that include drivers and hotfixes from the Windows Update Catalog

    Please let us know status.

    Thank you

    James

  • Loading error when you try to load the Halo 2 "files are missing or damaged in the installation directory. A few important files required to run this game are missing from the installation directory.

    Original title: load error when you try to load Halo 2

    People at Microsoft, I have a problem trying to load Halo 2 on my dv7 Paviliaon with Vista and the 2.8 GB Intel Centrino 2 processor. When I try and load the game, I get and error stating: "the files are missing or damaged in the installation directory. A few important files required to run this game are missing from the installation directory. "It bothered me for several reasons. One: the disc that I use is an original disc out of the box so hsould have no problem. Two: the game has been loaded previously on the same computer without apparent problem at the time. It has been deleted (don't remember why) and when I tried to reinstall, the error came. Three: I did as recommended and updated all programs and drivers, nothing works. So my question is, how do I reinstall Halo 2 and what this problem will arise if I decide to buy and load Halo 3?

    Thank you for your time in advance.

    Hello

    As you are facing problems with Halo 2, I suggest you to refer the link for better support:

    http://forums.haloonwindowsvista.com/forums/

  • The pages won't load right not and error OSCP

    I'm having two issues probably related. The first is that Firefox is oddly loading some pages: e.g. addons.mozilla.org while in other browsers that they load fine. The second is that some pages not be loading not at all like the https://addons.cdn.mozilla.net/storage/public-staging/3682/add_to_search_bar-2.2-fx.xpi which gives me this strange error
    "Secure connection failed".
    An error occurred during a connection to addons.cdn.mozilla.net. The OCSP response is not yet valid (contains a date in the future). (Error code: sec_error_ocsp_future_response)

     The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
       Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.". 
    

    Yet once again, I don't have this problem with other browsers - unless you count waterfox who has these same problems that probably should since it is built off the coast of firefox. I tried to uninstall and reinstall and clear the cache and cookies, none of this has had no effect. These two problems started at the same time. Seems to me to get the problem loading error on all XPI links, or at the very least, I saw, for instance, I had to grasp the info manually troubleshooting because when I clicked on the link to automatically add it got the same error (https://addons.mozilla.org/firefox/downloads/latest/426841/addon-426841-latest.xpi) but it is not only get links that contains .xml files for example I first noticed the problem a similar site to the newsletter, I wish I could understand the name or even had my story, so I could find it. I don't know if the problem is limited to https or not because at the point where I had the addon https only and don't have it test the reinstallation. I looked in the settings of validation and the first 'use the OSCP to confirm the validity of the certificates' but the second one "when oscp server fails to treat the certificate as invalid has been unchecked. I unchecked the first box and I still don't have the same error that really baffles me.

    The application databases

    Name: Firefox
    Version: 28.0
    User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; RV:28.0) Gecko/20100101 Firefox/28.0

    Reports of incidents for the last 3 days

    All Crash reports

    Extensions

    Name: Linksicle
    Version: 1.8.2.0
    Enabled: false
    ID: [email protected]

    Important change preferences

    Browser.cache.Disk.Capacity: 358400
    Browser.cache.Disk.smart_size.first_run: false
    Browser.cache.Disk.smart_size.use_old_max: false
    Browser.cache.Disk.smart_size_cached_value: 358400
    browser.places.smartBookmarksVersion: 6
    browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
    Browser.Startup.homepage_override.buildid: 20140314220517
    Browser.Startup.homepage_override.mstone: 28.0
    dom.mozApps.used: true
    extensions.lastAppVersion: 28.0
    GFX. Direct3D.last_used_feature_level_idx: 0
    Keyword.URL: http://search.yahoo.com/search?fr=greentree_ff1 & ei = utf - 8 & ilc = 12 & type = 586383 & p =
    network.cookie.prefsMigrated: true
    places.database.lastMaintenance: 1397415422
    places. History.expiration.transient_current_max_pages: 104498
    plugin.disable_full_page_plugin_for_types: application/pdf
    plugin.importedState: true
    privacy.sanitize.migrateFx3Prefs: true
    Security. OCSP.enabled: 0
    social. Enabled: true
    Storage.vacuum.Last.index: 0
    Storage.vacuum.Last.places.sqlite: 1397415422

    Graphics

    Description of the adapter: Intel(r) HD Graphics
    Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
    RAM card: unknown
    Device ID: 0 x 0106
    Direct2D Enabled: true
    DirectWrite Enabled: true (6.3.9600.16384)
    Driver date: 29/01/2014
    Driver version: 9.17.10.3347
    GPU #2 Active: false
    GPU accelerated Windows: 2/2 Direct3D 10
    Vendor ID: 0 x 8086
    WebGL Renderer: Google Inc. - ANGLE (Intel(r) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
    windowLayerManagerRemote: false
    AzureCanvasBackend: direct2d
    AzureContentBackend: direct2d
    AzureFallbackCanvasBackend: Cairo
    AzureSkiaAccelerated: 0

    JavaScript

    Incremental GC: true

    Accessibility

    Enabled: true
    Prevent accessibility: 0

    Versions of the library

    NSPR
    The expected minimum version: 4.10.3
    Version: 4.10.3

    NSS
    The expected minimum version: 3.15.5 based ECC
    Version: 3.15.5 based ECC

    NSSSMIME
    The expected minimum version: 3.15.5 based ECC
    Version: 3.15.5 based ECC

    NSSSSL
    The expected minimum version: 3.15.5 based ECC
    Version: 3.15.5 based ECC

    NSSUTIL
    The expected minimum version: 3.15.5
    Version: 3,15.5

    Check the date and time of the clock on your computer: (double) click on the clock icon in the Windows taskbar.

    You can try to reload webpages and ignore the cache to refresh possibly obsolete or damaged files.

    • Hold down the SHIFT key and click the Reload button
    • Press 'Ctrl + F5' or 'Ctrl + Shift + R' (Windows, Linux)
    • Press 'Command + shift + R' (Mac)

    Start the computer in Mode safe mode with network support Windows (on the startup screen, press F8) as a test to see if that helps.

  • Error loading of HCI and SCI load error

    I have a Tecra A9 and have recently updated the BIOS v2.10 I reinstalled the added value pack, but when I try to run the Setup of HW in the Toshiba Utilities in the start menu folder, I get "HCI load error!" then followed "SCI load error!" but it puts in place a box of dialoge installation with only the 'General tab ' with details of the current version of the Bios.

    This utility to work properly on an another Tecra A9 I installed the same added value pack.

    Popular ideas

    Do you use the clean operating system preinstalled or Toshiba recovery image?
    Why you have reinstalled Toshiba VAP? Have you noticed a few problems in the past?

    When you start Toshiba assist > Optimize is the same error message displayed on the screen?

  • I CAN'T GET MS SECURITY UPDATES TO INSTALL. SAYS ERROR 80072EFE AND I KNOW I AM ONLIN

    I CAN'T GET UPDATES FROM MS TO LOAD SECURITY. ERROR 80072EFE AND I KNOW THAT I AM ONLINE

    Quote your full version of Windows (for example, WinXP SP3;) Windows XP 64 - bit SP2; Vista SP1; Vista 64 - bit SP2; Win7; Win7 64 bit) when you post in a forum or a newsgroup. Please do it in your next reply.

    What application or antivirus security suite is installed and your current subscription?  What anti-spyware (other than Defender) applications?  What third-party firewall (if applicable)?

    A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?

    You may encounter temporary connection [e.g. 0x80072EFE] errors when you use Windows Update or Microsoft Update to install updates
    http://support.Microsoft.com/kb/836941

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • I get the error ' file \i386\ntkrnlmp.exe could not be loaded error code 32768 is Setup can not continue "when you try to reload windows xp on a computer problem. What should I do?

    I'm trying to "sweep" and reinstall windows XP pro on a computer that has had problems. I get the error ' file \i386\ntkrnlmp.exe could not be loaded error code 32768 is Setup cannot continue to press a button to exit "as soon as I got the boot from the cd (and actually after a long break). Help, please!

    Hello

     
    Try the steps listed in the link below and check if it helps:

    "Ntkrnlmp.exe could not be loaded. The error Code is 7 "Error Message occurs during installation of Windows: http://support.microsoft.com/kb/318729

  • I am getting system error 25004 and 1073422306 when I try to download trial versions

    I am getting system error 25004 and 1073422306 when I try to download trial versions

    Hello

    1. do you get this error trying to download or anything when trying to install the trial software?
    2. what software in trial version you are trying to download?
    3. What is the exact error message?
    4. what browser do you use?

    Your question does contain all the required information necessary for us to help you. Please re - write your question, this time make sure you have all the information necessary and we will try to help.
    How to ask a question
    http://support.Microsoft.com/kb/555375

  • Outlook Express 6 problem: send an email I get an error message and the email is not put in the sent items folder

    Outlook Express 6, Windows XP SP 3

    Problem: send an email, I get an error message and the email is not put in the sent items folder while the email (and attachments, if any) are successfully delivered to the recipient.

    The full error message is always useful, but I'm sure you have damaged dbx files.

    Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

    Compact often as specified above.

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

Maybe you are looking for