Locked user account, administrator access

My user account on my laptop had its password changed without my permission, and there is no option to access the administrator account from the logon screen. I can't restart in safe mode because it requires me to log on and I do not know the password. I tried to recover the last known good configuration, but once more he invites me to log in again. no command prompt either.

My question is: can it be fixed, if not, how do I restore the computer to its original settings?

Hello

It is available on you microsoft information help on problems with passwords

http://support.Microsoft.com/kb/940765

If you are unable to connect to Windows 7 or Windows Vista, you can use the Windows Vista System Restore feature, or the Windows 7 system restore feature.

You may be unable to connect to Windows Vista or Windows 7 in the following scenarios:

  • Scenario 1: You recently set a new password for the protected administrator account. However, you don't remember the password.
  • Scenario 2: You type the correct password. However, Windows Vista or Windows 7 does not accept the password because the system is damaged.
  • Scenario 3: You delete a protected administrator account. Now, you cannot connect to another administrator account.
  • Scenario 4: You change an administrator account protected with a standard user account. Now, you cannot connect to another administrator account.

________________________________________________________

except that we cannot help you

read this microsoft's policy NOT to provide assistance to crack passwords when they are lost or forgotten:

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/keeping-passwords-secure-Microsoft-policy-on/a5839e41-b80e-48c9-9d46-414bc8a8d9d4

__________________________________________________________

Here are the different ways to reinstall Vista

Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

they do it for a nominal cost of $

____________________________________________________________

also ask them if you have a recovery partition on your hard drive to get back to the way you bought

you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer

Ask them of the exact key sequence

__________________________________________________________

or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

they contain all versions of vista

This is the product key that determines which version of vista is installed

http://www.theeldergeek.com/Vista/vista_clean_installation.html

____________________________________________________________

How to replace Microsoft software or hardware, order service packs and replace product manuals

http://support.Microsoft.com/kb/326246

Tags: Windows

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