Log after you reinstall the software

Hello

My phone (compact Z5) restarted itself sometimes without reason.

I decided to reinstall the software based on the information that I found in the internet.

Everything was fine until the Google account verification.

I have not used a single Google account on my phone, which is also last synchronized account.

The problem is phone said: "he is not one of this account of phone users.

Any advise on this?

Thank you.

To be honest I don't know, I haven't met this scenario before. I could test it, but in the end you would find the answer before that I would.

Since you have changed the password for your Google account, I think it is very likely that your device is under the locking of 72 hours and you should be able to hopefully unlock after that that period of time. If you are not able to do so, you will need to send the appliance to one of our authorized service centers. If Yes, contact your team of Local support for more information on how to proceed.

Be sure to keep us updated on this subject!

Tags: Sony Phones

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