Lost but not in iCloud mode

I bought a broken phone on ebay, when repaired I found it was locked and lost mode icloud. I found the owner and he has agreed to remove the device to her icloud (turns out he lost the phone a year and a half has since long left-don't even lives not in the same country).

However, it is always lost mode! Since it is more connected to her iCloud account may not remove the lost way more.

He asks for his Apple ID - is there another solution to have to give me his Apple ID? We live in different countries...

Sorry, but there is no other way, check out these articles about it:

iCloud: remove your device, Find My iPhone

iCloud: locking Activation

Tags: iCloud

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