Lost color scanning

All my features of the printer worked very well and when I scanned, it was always in color (I use Windows 7 Professional).  However, after not using the scanner for more than a week, I tried to analyze something today (until it was in color as susual) and for some strange reason, it's scanning in black and white.  I change all the settings and the ink cartridges have ink color in them. Any suggestiuons on how to fix this? Thank you!

Hello

When the scan, there is an option "output type:"on the right side. " Please select "color".

Kind regards.

Tags: HP Printers

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