low-level genarts and Sapphire exception error

Hi guys,.

for about one or two weeks, I get "exception of low level error" messages whenever I try to use a sapphire or transition effect.

Had no problem before, so I'm really curious.

Tempted to go Cuda cl only, open software

deleted manytimes caches

and even uninstalled first and reinstalled.

Still having this issue.

My system is a Macbook Pro retina 15 '' running Mavericks and first Pro CC 9.2.0

The Sapphire is v9.02

I hope someone can help me!

Got a solution of GenArts support!

If anyone happens to have the same questions,

Here is the info:

Open the file/Library/Application Support/GenArts/SapphireAE/s_config.text with a text editor.

Find the line that says "use_gpu: Yes" and to take "use_gpu: no" and save the file.

Then restart the first and see if that fixes it.

The only thing I find my s_config.text file in this folder: Applications/GenArtsSapphireAE/config

Tags: Premiere

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