First Pro CC encoding failed because of a low level exception occurred in: color of Lumetri (AEVideoFilter)

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• Premiere Pro CS6 - a low level exception occurred in ImporterMPEG

  Hi Adobe community.

  I am having a bit of a problem with the ImporterMPEG.prm for Premiere CS6 Pro plugin that is causing playback and export issues.

  Specifications of the computer: Win7 PC, NVIDIA GeForce 6150SE nForce 430 graphics card

  Description: After video for a while, first finally start playing repeatedly have reported "a low-level exception occurred in ImporterMPEG. The preview player will be frozen, and I won't be able to export. Export fails with a generic message "unexpected error".

  This issue has only started a week ago. So far, I was able to use Premiere Pro CS6 without any problem. If possible, I would avoid the upgrade to 2014 CC, because the CS6 version was working fine before.

  So far, I've tried a few things:

  • Deactivation and reactivation (which, moreover, apparently is not help users subscription like me, by my recent chat with Adobe support on this issue)

  • Uninstall and reinstall (I didn't know the CC cleaning tool at the time, so I didn't try a clean uninstall yet)

  • Change the preview File Format in the settings of the sequence (from i-Frame only MPEG who had worked since I installed the software for more than a year to Microsoft AVI)

  • Crying silently to myself (it did not help, the computer is cold and cruel)

  • Compensation to the media cache (that I had never done it before and let it get up to ~ 75GB without noticing me)

  • Move the plugin from its location in Program Files, in the hope that maybe Premiere Pro would notice was missing and try to find a new cool (it did not)

  So far, only the preview File Format change appeared to bring relief, but bad behavior came back after about a week.

  I think that maybe the ImporterMPEG.prm plugin has been corrupted somehow? The only notable thing, I remember with the computer in the course of the last few weeks has been a power event that suddenly stop my computer. I think that was my first Pro open at the time.

  If it is relevant, I work mostly with. AVI. MP4, and. TS files my FPS and projects, all the different resolutions. I'm usually working with about 1 GB of files in a project, very rarely more than 2 GB.

  
  

  Does anyone else have this problem? Or, better yet, someone else has solved this problem?

  
  

  Thank you!
  

  But really, the real solution for me was don't update Premiere Pro CS6 after a reinstallation. The latest updates do not like my computer, I guess.

  Thought I'd post the solution here in case anyone in the future has this problem. (relevant: xkcd: the wisdom of the elders)

  -Sam

• First pro cc application failed to start properly (0xc000001d) click on OK to close the application. I get this message after update software. Help, please

  First pro cc application failed to start properly (0xc000001d) click on OK to close the application. I get this message after update software. Help, please!

  Hi RC,.

  Update first Pro CC 2015 (9.2).

  Thank you

  Kevin

• Why hp disables the use of scanning and faxing because of the low level of ink on my photosmart c4385?

  Why hp disables the use of scanning and faxing because of the low level of ink? Printer says print cartridge missing or not detected. Doesn't make sense to me because the ink has absolutely nothing to do with the other functions. Since I bought this all in one I replace ink twice and I only printed about 10 pieces of paper for nine, making these extremely expensive 10 sheets!

  try reseating the cartridges once more & switch off the printer and remove power & other cables connected to the printer & press & hold the power for 20 seconds & then reconnect all cables back & then turn on the pritner & try to use that will solve the problem...

• First PRO CC subscription fails

  Hey guys, I was using first PRO CC for almost 2 months now, and on 8 December, the payment does not pass by (have no money at that time) so I updated my payment options and they took the money now. BUT now I can not access my editing software. Also, I finished a project last night, it said my trial was over. I'm so confused. With whom can I contact because I can't find all the numbers to call. Help, please. Thank you very much

  You must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Two computers. Prproj does not open in first Pro or encode!

  I downloaded a video file from a camcorder on first pro on my school computer. I worked on it, recorded, sent to my gmail account. He played very well when I left the program and he played from its location on this computer (hard drive).

  I'm on my own computer. Open it in gmail, I save on my computer (desktop) and download a version of Adobe Premiere Pro CS4 for my PC. But Premiere Pro won't let me open the file, a message appears saying: "where is the file" filename here.avi? ' " And I find the file in the browser window, click on it and then another message appears unsupported file type. EVEN if it is a Prproj file!

  (1) why he asked me to locate it when I just open the file?

  (2) why he asked me to find a .avi file, when the file extension is prproj?

  Then, I wanted to just stick in the encoder to convert the file type to something easier, like wmv. He can not find the file in this program, either! Is there another program I can use to convert wmv prproj or is there a solution to this seemingly impossible situation? I need this video!

  Any suggestions would be greatly appreciated!

  PRPROJ (project file) file is JUST an XML database with links to media (where these files are located on the computer), and games of instructions on what to do with them. There is no media file in the. PRPROJ file.

  Good luck

  Hunt

• First Pro CC update failed

  I had some difficulties first Pro CC update on computer x 64 Windows 8.1. I get the following error:

  Update of Adobe Premiere Pro CC October 2013 (7.1)

  There was an error of installation of this update. Quit and try again later. Error code: U44M1I210

  I tried all the patches as outlned here:

  http://helpx.Adobe.com/Creative-Suite/KB/error-u44m1i210-installing-updates-CCM.html

  I uninstalled three times now and tried to go through the help... updated and I continue to get this error.

  All my other apps (After Effects, hearing, speed Grade) installed and updated with no problems.

  Any help would be greatly appreciated.

  It is a clean new instal of 8.1 of WIndows with all the windows updates applied.

  Hello

  Just trying to download update 7.1 of the below link then disconnect from the creative clouds.

  Restart the computer and connection in cretaive cloud and first pro open and check if it is updated

  http://www.Adobe.com/support/downloads/detail.jsp?ftpID=5681

• want to get rid of the virus of the "personal shield pro", MS programs fail because the can´r safe mode do Internet, how to solve this?

  I downloaded malware to microsoft.  Later (Odile is one).  My problem is: if I start the laptop (XPS M1210) normally, when I want to start "Odile" - "Microsoft tool emergency response" (which seems to be the solution), the "personal shield pro 2.2" attack the computer and prevents all extra work."  If I do it in safe mode, somehow it doesn´t enter the networks, as a result, programs to clean the scan only partially.  No solution.  I also tried to use "MS support tool for emergency response.  Other programs are Loaris... work partially in safe mode (without ilnternet) and well in its entirety, but stop as soon as the malware takes over.
  I think, I need to have the computer is running in safe mode with networking, but how do the internet to work in safe mode?  any other ideas?
  sincerely
  Manuel Paulet
  E-mail address is removed from the privacy *.

  Hello

  The uninstall Guide will tell you how to remove this malware. The trick is to renam the .exe
  the files as well as an example of mbam. EXE is renamed to something like malware.COM (the '.com'
  extension is important).

  Delete Personal Shield Pro is a scam to get you to pay for it, while it has no advantage at all.

  Delete Personal Shield Pro (Uninstall Guide)<-- read="" this="" link="" for="" removal="">
  http://www.bleepingcomputer.com/virus-removal/personal-shield-Pro

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  McAfee - false alarm Stinger
  http://www.McAfee.com/us/downloads/free-tools/fake-alert-Stinger.aspx

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put - right-click on it - RUN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  Run the malware removal tool from Microsoft

  RUN - type in the box-> MRT.exe

  You should get this tool and its updates via Windows updates - if necessary, you can download it here.

  Download - SAVE - go to where you put - right-click on it - RUN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put - right-click on it - RUN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs.
  It is a single scanner, VERY EFFICIENT, if it finds something to come back here or use Google for
  see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses,
  Trojan horses, rootkits, etc.). that has infected your computer despite all security measures you have taken
  (such as the anti-virus software, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  Fake McAfee alert Stinger - free
  http://www.McAfee.com/us/downloads/free-tools/fake-alert-Stinger.aspx

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  RUN - type in the box-

  sfc/scannow

  Then run checkdisk (chkdsk).

  RUN - type in the box-

  Chkdsk /f /r

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• First Pro 7.2.2 CC

  How can I download this version of Premiere Pro? I need for the analysis of the voice. I do not have first Pro CC 2015 yet because I don't want to not buy it and not being able to go down to 7.2.2 and use the voice analysis.

  OS - 10 Pro 64 bit Windows

  I'm sorry, but you will not be able to install the previous version to the test.

  You can try the originally installed version of Premiere Pro only.

  Thank you

• Export to H264 first Pro CC 2015

  I have a weird problem when you try to export a project to H264 - first Pro/Media Encoder seems to generate a video .m4v file and file audio .aac, which can not be played.  Any suggestions to fix this?

  There are two steps to this process of export.  The first is to encode audio and video files separate.  The second is to combine (mux) in a single file.  This second step happens after progress hits 100%, you will have to let the process of multiplexing to finish.

• Impossible to download first Pro CC of the creative cloud App

  I downloaded successfully Illustrator and Lightroom using the app, but when I try to download first Pro CC download fails near the end of the download each time. Now, he offers me an update to download but it fails also, and I don't have the option to retry the original download. When I clock on the error button it now says "another instance of Setup is running. Wait that it finished, and then try again (U44M1P36), but I don't have any other downloads running through this application.

  Thank you

  Hi Emma,

  Please check the help below document:

  Error U44M1I210 | Install updates

  Kind regards

  Sheena

• Oh, Snap! Build request failed with the message: [ERROR] CAP exception has occurred

  Hello. Pls I just got the error "Oh Snap!" "Build request failed with the message: [ERROR] CAP exception occurred" when I tried a test package ' Helloworld ' procedure follwing illustrated app on "http://developer.blackberry.com/bbos/html5/documentation/creating_hello_world.html."

  I need your help pls.

  Hello!

  Thank you for your response. I uninstalled "jdk-7u25-windows-i58" and got 'jdk-6u35-windows-i586', and his work well at the moment. I hope that I have no problem to use an older version.

• Media Encoder is not queued all exports from first Pro 2014

  Hi all

  I don't know if anyone else has this problem, but I am now painstakingly manually having to export individual Prime Minister sequences because when you try to export into lots, encoder lists only a couple (if I'm lucky) elements.

  And enough that I get the "sheep" often fail when I try and encode.

  Is this a bug in the upgrade of 2104?  Seriously, first Pro CC is not enough for the moment, it's depressing

  Hi Paul,.

  This can happen with incompatible versions of Premiere Pro and Adobe Media Encoder.

  Please check the details of version under 'On first Pro' and 'All SOUL'

  Thank you

  Regalo

• First pro only downloads up to 42% then it says failed.

  Hey :)... I downloaded creative cloud on my windows pc, I then tried to download first pro compared to the creative clouds. First pro only downloads up to 42% then it says failed.    I tried everything, including restarting my pc and he will stop at the same point and said failed.

  Is there a way you could help me to download first as soon as possible because I need this application in the future... your help would be very appreciated.

  
  

  [title published by mod]

  Hi Kyle,.

  You may need to check this post and try the steps as suggested by: creative cloud hangs at 42%

  Kind regards

  Navdeep Pandey

• Adobe Media Encoder CC 2015 dislikes first Pro CC 2014

  When I go to export and the Adobe Media Encoder queue I get this message: Adobe Media Encoder is not installed. Please download and install it to use this feature. Go to https://creative.adobe.apps

  But the thing is, SOUL IS installed. I even uninstalled and reinstalled SOUL CC 2015. Is it possible to link these two programs? I know that I'm missing the obvious answer.

  I just downloaded ALL the new 2015 CC updates yesterday (06/17/15). I'm not using first CC 2015 because I didn't have time to put in place the way I still love.

  
  

  I appreciate any help you have. Thank you!

  To the queue of Premiere Pro to the SOUL, versions must match between these applications.  Thus, you need to install the first Pro CC 2015 in order to SOUL CC2015 queued.  First Pro CC2014 links only to the SOUL CC2014.