Lync 2010 won't download - error says that it requires Windows 7
Lync 2010 won't download - error says that it requires Windows 7 BUT I HAVE WINDOWS 7!
Very frustrating. After the use of Lync 2010 for the last year, he made a self-introduction to date and in a first, told time that a file was missing. So I uninstalled and reinstalled and now I am told that "only windows XP3, Windows Vista and Windows 7 are supported. Please update your PC"but I don't have Windows 7.
Yes I know it's old. My new PC is sitting here waiting for me to move, but that cannot be done for another month or two that I need to more memory in it. In the meantime, I need to get my Lync 2010 works again.
Any help is greatly appreciated!
Hello Susie,
Thank you for your response.
I hope you've got the resolution of the question in the forums of Lync.
However, if the problem persists, I suggest you to try the steps in this article and the Coachman.
Reference:
The Lync 2010 installation did not finish using Windows Installer (MSI)
http://Support2.Microsoft.com/kb/2477965
Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
http://Windows.Microsoft.com/en-us/Windows/back-up-registry
I hope this information helps.
Thank you
Tags: Windows
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