m125nw HP mfp error: error whin I try to copy

I have a problem in the m125nw hp mfp error
Every time I try to copy and then and show me teas messages and then return to the ready screen

Hello @elzohery-123!

Welcome to the community of HP.

I understand that you found a strange error when you try to make a copy on your MFP HP LaserJet Pro M125.  I'd love to help you with this!

First of all, you have the printer connected directly to a wall outlet or is a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power
In this document you will see, QUESTION: questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector
↑ This is not limited to the Laserjet printers.

Another thing I want to try is to download and install the firmware update available for your printer. You can download the utility to update the firmware here: HP LaserJet Pro MFP M125/M126 series Firmware update

NOTE: Please make sure you connect your LaserJet to your computer via the USB port before running the update of the firmware. If you try the update on your network any interruption during the process could cause serious problems with the printer.

If please answer and let me know if this can help!

Tags: HP Printers

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