M175nw three groups of dots of color in all pages

Hi today I installed a new HP LaserJet M175nw, all was fine until shows a user a line of four points in black, cyan, magenta and yellow a color after the other. the line is vertical. This group of points appears three times on the page.

I had al of the suggestions in the support of hp. Is your help please or I need to transport the printer the seller.

http://support.HP.com/us-en/document/c02623210

Thank you

Hello jquinteros,

Welcome to the HP Forums!

I understand that you receive a print quality problem with your Laserjet M175nw. I will do my best to help you! This phenomenon occurs when you print a document in a particular program on your computer?

In the "Print quality" document you provided, how the "diagnostic" Page to print? You receive all the missing colors?

I would make sure that the printer is connected to a live wall, not a surge protector. Additionally, make sure that you have updated the firmware on your printer. If you are not sure, please click on here. Please choose your appropriate operating system.

Impatience on your part have a beautiful day!

Tags: HP Printers

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