M17x R4 - pixels LCD green, color distortion

Hello

I searched the forums for a few days - my wife m17x has developed a strange question LCD. Some colors are appearing as bright red/green pixel. It is not of pixels dead - discoloration follows certain colors around the screen, if the image is moving.

I plugged the computer on my desktop monitor and the problem goes away, which leads me to believe that this is not the card video (s)

I have the R4 model with the graphics of enduro 7970 m, and if I spend dedicated to integrated it is indifferent.

Security has increased in November, so I'm trying to decide how to proceed with the repair of my very expensive mobile Kaleidoscope!

Photos show very well the problem, but I did the best I could!

Thanks in advance!

Hey, don't worry about it!

I had the same problem as you.

It is the problem of the IntelGraphic and of the Nvidia/Radeon GPU swith.

All what you need to do is:

1. turn off your laptop.

2 Dissconect battery and cable CA of the laptop.

3. Press button 15 sec

4. connect the power cable (without battery)

5. switch on your laptop.

Hope that his willingness to work!

BR

tomassok

Tags: Dell Products

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