M277dw - no lights in the scanner bar

Hello.

I can not scan with my Color Laserjet MFP M277dw Pro. I get a black picture and I see that there is no light in the scanner bar. How to get this service?

Thanks in advance.

If it is in warranty go to the support page for the machine on HP.com and find the contact link. (since it is a newer model it probably is in warranty)

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 6830: Unable to communicate with the Scanner

    Printing is fine and just impossible to scan.

    I tried to solve the problem of scanner/copy of the measures:

    1. run a 'HP Print and Scan Doctor' to check

    2. click on 'Scan of difficulty' to identify the error

    3A through the steps with all green ticks, with the exception of the driver with a «!»

    4. with the result, I went and download the latest driver to update the scanner and also did a update system for you ensure that the printer is so far

    5. after the update I still get this message from the scanner "Unable to communicate with the Scanner" and when I press the button of scan/copy the printer only a "ding" sound occurs but nothing is scanning / copy

    Note: I brought the printer 2 months ago and this is the first time that's happened

    Hi @Flash1688,

    Welcome to the HP Forums!

    I see that you are unable to communicate with the Scanner with your HP Officejet Pro 6830 on Windows 8.1. I'm happy to help you!

    If you just try to make a copy with the printer, it works? You see on the screen of the printer error messages? Copy of Documents. Also, if you lift the lid of the scanner during the copy process, you see a light come ON and the scanner bar moving?

    In the meantime, please, try the procedure described in this guide, a message 'no computer found' for HP Officejet 6810 and HP Officejet Pro 6830 e-all-in-one printerand let me know what happens!

    I hope hear from you soon!

    "Please click the Thumbs up icon below to thank me for having responded."

  • 500 PSC GETS STUCK ON WARMING UP WHEN I TRY TO COPY ME SAYS THAT THE SCANNER DOES NOT

    My HP 500 CPS still print fine but when I try to scan something it fails. I turn on my computer and printer off a few times and it will scan. I thought it was a driver issue first of all them perhaps the cable. It has been getting worse and now it copies. I disconnect from the computer and try to copy it gets stuck on the warm up and then gives me the same error SCANNER FAILURE TURN OFF THEN ON. The light is on and it loads paper acts as a heat sensor is bad. I have a good rear electronic on the ground. Maybe someone could point me in the right direction. I really like this old printer and I am ready to spend time fixing it.

    Thank you

    Want to thank those who took the time to read my problem. I FIXED IT. On a forum someone talked about the problem of warming up and I realized that the only thing that needs time to prepare would be the light of the scanner. I disassembled the scanner Assembly cleaned the mirrors and that fixed it! Has been and still is a good SPC. In order to reduce the cost, I filled my cartridges.

    I gave myself another problem. I uninstalled the drivers several times trying to solve the problem of the printer. Now I have additional drivers in device for printers 1284,4 Add-in Manager. No matter what I do XP reinstalls them. A few years I had back get a program installed at HP to clean the registry file so that I could do a clean install of my HP PSC 500 windows drivers. Now I can't find it. guess I didn't save TI - DAM! Been looking on the web site of HP have yet found. - PROGRAMME of INSTALLATION of ANY BODY GOT A LINK FOR HP.

    THANKS AGAIN

    Steven Ruther

    PS; They have me as a student. I have 60 years and owned by a company of software from 1980 to 2000.

  • And how does one remove Christmas lights that have been offered as a decoration for the top and shifts of the screen. They tend to hide the navigation bar.

    And how one removes the Christmas lights that have been offered as a decoration for the top and bottom of the screen. They tend to hide the navigation bar. Several days ago Firefox gave the 'dress-up' in a message.

    It seems that https://addons.mozilla.org/firefox/addon/christmas-lights/ is added as an extension, but is categorized as a character (lightweight themes). Go to tools > Modules then check extensions and themes, and then uninstall it.

    Now that the status bar is now the toolbar addons that I see those that are listed are all personas and they do not affect the toolbar addons you would also find a theme, and think that it must be very confused now that I no longer able to filter topics with a Google addons research - phooey.

    Extensions can be identified with intitle: Add - ons and have changed my research of extension add-ons accordingly.

  • Why is the search bar in Illustrator cs6 lighter than the interface?

    Why is the search bar in Illustrator cs6 lighter than the interface?

    version 16.0.3

    Untitled-1.jpg

    It's just to distinguish themselves, as the dark interfaces became fashionable.

  • I have no sound coming out of my macbook pro and see a red light in the hole of the listener.

    I do not have its coming out of my macbook pro os x 10.8.1 but if an earphone is connected I hear the sound and there is a red light through the matter of earphone. What is happening to you can help me?

    The red light of the headset jack means the MacBook Pro thinking that an optical audio cable is plugged into the port. Try to have disconnected and reconnected a headphone plug into the port several times. There is a tiny sensor inside the port that determines if the port is operating in analog or optical mode. Something similar by plugging should trigger the sensor and restore the analog signal.

    If you don't feel capable in doing so the folks at Apple Genius Bar will be able to help.

  • Impossible to disable the menu bar black in El Capitan

    An application that I used works option "menu bar black" of OSX and while I like it better than the light menu bar some of my menu icons are not visible in dark mode and so I would like to disable. However, the problem is that I can't. Whenever I have untick "use the menu bar black and anchor" setting in system preferences > general, nothing happens. Then when I close the system preferences and open it again, I find that the box is checked once more. (I also uninstalled all traces of the original application that made that change, reinstalled, tried to turn the option off, clear again, etc. - all without success).

    I tried to check in the Library/preferences /. GlobalPreferences, but it doesn't seem to be an option for this setting (while I can see the setting to hide the menu bar).

    Any ideas?

    Try

    remove parameters by default g AppleInterfaceStyle

  • With 43 on Mac version in the title bar transparency disappeared, what happened?

    Before the upgrade to version 43, the title bar/app window was transparent to match Yosemite/El Capitan, and now it's over...

    I'm not using a theme, and I'm not in private browsing mode.

    By help on Reddit:

    This bug deleted dynamism (blur effect) in 44: https://bugzilla.mozilla.org/show_bug.cgi?id=1161565 the patch has been raised and then to 43.
    You should be able to bring back vitality by using a custom stylesheet:

    1. TitleBar {}
     -moz-appearance: -moz-mac-vibrancy-light

    }
    You can also get dark shine using - moz-mac-dynamism-black

    Here is a similar workaround: http://apps-reviewed.blogspot.com/2015/01/make-firefox-translucent-in-os-x.html

  • Firefox does not open in full screen on the task bar and I have to go over it to see the web page.

    Firefox does not open in full screen on the task bar and I have to go over it to see the web page.

    Firefox window is sometimes "off screen" somehow. Often, you can force it to appear on the screen by right clicking on the thumbnail image just above the taskbar and choose expand. Does it work?

    A possible cause for this is that the file that stores the positions and sizes of window is corrupt. You can delete this file and Firefox will return to standard window resizing.

    #1 method: If you can get a zoomed window:

    Open the settings folder (AKA Firefox profile) current Firefox help

    • button "3-bar" menu > "?" button > troubleshooting information
    • (menu bar) Help > troubleshooting information
    • type or paste everything: in the address bar and press Enter

    In the first table of the page, click on the view file"" button. This should launch a new window that lists the various files and folders in Windows Explorer.

    Leave this window open, switch back to Firefox and output, either:

    • "3-bar" menu button > button "power".
    • (menu bar) File > Exit

    Pause while Firefox finishing its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename this to localstore.old.

    Launch Firefox back up again. Windows normally appear again?

    #2 method: If you can not get a Firefox window for all:

    Close Firefox by right clicking the icon in the taskbar > close all windows.

    Using the Run dialog box (windows key + R) or the start search bar menu type or paste the following and press Enter to drill down to the profiles folder:

    %APPDATA%\Mozilla\Firefox\Profiles

    Here you can see a folder - in this case, double-click that - or more than one case - in this case, double-click on in what looks like the most recently updated.

    Scroll down and rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename this to localstore.old.

    Launch Firefox back up again. Windows normally appear again?

    Then, to re - light bars, you can use one of the following methods to view the list of the toolbar, and then select the desired bars it:

    To activate the menu bar, toolbar bookmarks or other bars, click it in the list.

  • Why didn't - is no longer the firefox emblem that appears in the top bar?

    It of disconcerting not to know what browser I use, like others do not display their emblem.
    It is the same on both of my laptops, one is XP & one is Windows 10.

    Hi, Horace, the icon is part of the title bar, which normally shows the full title of the current page (the tab is too small to display the full title). You can activate the title bar on using the pane customize, there's a button for it in the lower left corner: Customize Firefox commands, buttons, and toolbars.

    If wastes too much vertical height, you could install a light theme to add a color or image behind the toolbar area to make the distinctive browser. The selection is outstanding: https://addons.mozilla.org/firefox/themes/

    There could be other workaround solutions which are a little more complicated to install...

  • Can I make the legs more dark and under the bookmarks bar?

    I can't read the tabs, they are too light. I also want that they under the bookmarks bar. I can make these changes?

    Maybe look at the extension Classic theme restaurant to see if that can change the color of tab in a way that seems best for you.

    • You can check the settings of the extension of the CTR via the Preferences button on the page "tools > Modules > Extensions.
    • You can find additional toolbar buttons and additional toolbar settings in customize (view > toolbars > customize)

    See also:

  • When I type a name in the search bar Google using the classic homepage, nothing happens, it is to say, type the word BASEBALL, and then press ENTER, and nothing happens

    When I type a name in the search bar Google using the classic Home Page, nothing happens. By example, if I type the name of the BASEBALL and then press ENTER, nothing happens. This just started today.

    Clear the cache and cookies from sites that cause problems.

    "Clear the Cache":

    • Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.

    'Delete Cookies' sites causing problems:

    • Tools > Options > privacy > Cookies: "show the Cookies".

    Do a check with some malware malware, analysis of programs on the Windows computer.

    You need to scan with all programs, because each program detects a different malicious program.

    Make sure that you update each program to get the latest version of their databases before scanning.

    Alternatively, you can write a check for an infection rootkit TDSSKiller.

    See also:

  • Firefox 6 still lack the status bar?

    I can't believe that Firefox toots his horn as being peace of mind when the status bar has been completely removed. Expecting the user to click on the links to display with NO IDEA what the real link is - is reckless say the least. Relying on a third party plugin to assume this function? Forget it! There is no information to say that developers have corrected it yet so I can't say if Firefox 6 is safe to download or if I'm wasting my time. Can you shed some light on this? Thank you

    The status bar is gone, never to return.

    See this for more information about Link Previews.

    https://support.Mozilla.com/en-us/KB/what-happened-status-bar#w_what-do-link-previews-look-like

  • I don't get the Awesome Bar suggestions...

    If I type something in the awesome bar, it is not give suggestions. I tried safe mode, but no change...

    I use Firefox 4.0.1 but I also had the problem with 4.0 and 5.0 (beta).
    I use Windows 7 (64-bit).

    Disable "AVG Safe Search", it causes problems of location bar as the ability to use 'Enter' can be a symptom of many other problems such as accidents and crashes. It is listed in the extensions problematic - MozillaZine Knowledge Base , and it must be stuck in the block list. You must follow the instructions to reinstall "AVG Free" without the "Link Scanner" component so that it will not continue to be a problem with the new profiles or new versions of Firefox. Compensation for the "AVG" antivirus version has an option to disable the 'feature '.

    Don't know if that will solve your problem, but try it first.

    Safe mode would have stopped the extension so it's not the immediate problem.

    Back to immediate problem

    1. Make sure that you are not in private browsing
    2. Make sure you're history and not clearing it

    http://img232.imageshack.us/img232/4928/clearcachew.PNG

  • the space bar is out of use MacBook (retina, 12 ", primo 2015)

    The SPACEBAR on my new MacBook (retina, 12 ", primo 2015) is not working properly.

    Does anyone have the same problem?

    Is there a quick fix?

    Greetings ThomasGlerup,

    Thank you for using communities Support from Apple!

    I understand that the SPACEBAR on your new MacBook does not work as expected. We know that situations like this, especially on a new computer, can be frustrating, but we are here to help!

    To begin troubleshooting, I would say hollow work the steps in the following article.

    If certain keys on your laptop's built-in keyboard do not work

    If the keyboard produces only numbers, make sure that seeing the capslock key Num are disabled. Press the NumLock key to turn off his light.

    If the NumLock key has an indicator light, press the key and try again the keyboard.

    If none of the keys work, your Mac can show a low battery alert that you can not see. Connect your Mac to an electrical outlet, or connect an external keyboard to your Mac to the alert.

    If the other keys do not work

    You may have accidentally set an option that changes your keyboard works.

    Choose the Apple menu > System Preferences, click Dictation & speech, and then click Text to Speech. If "Text Speak selected when you press the button" is selected, deselect it or click on change the key to another key.

    Choose the Apple menu > System Preferences, click Accessibility, and then click keyboard. Make sure that slow keys is turned off. If slow keys is enabled, you will need to keep a key longer than usually before it is recognized.

    Choose the Apple menu > System Preferences, click Accessibility, and then click mouse & Trackpad. Make sure that the mouse keys is turned off. If the mouse keys is enabled, pressing the keys in the numeric keypad moves the pointer instead of entering the numbers.

    Choose the Apple menu > System Preferences, click keyboard, and then click input methods. Select "Show the menu in the menu bar." Open the menu entry, then make sure that the correct keyboard layout is selected.

    To display the keyboard layout, click keyboard, and then choose 'see the keyboard, Emoji, & viewers of symbols in the menu bar.

    OS X El Capitan: If your keyboard does not work

    Have a great day!

Maybe you are looking for