M3035

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• HP Laserjet M3035 MFP

  We have a Laseret M3035 MFP printer.  About 2 weeks ago the scanning started acting.   Example, a user is going to scan 6 pages to be sent by e-mail and all 6 pages are powered through the scan unit and you see it in the counting of scanning page 1 and so on.  To a certain page (does not seem to matter) but say page 4 just hangs there and said to scan.    It never ends and you have to restart the device.  No errors even is saved and no error.  Once it reboots, you can try and sometimes it works.  I've updated the firmware to the last and that did not help.   The scanner seems to be fine, the side impression is very good.

  any ideas?

  Hi nickteam,

  It is a product of the profit margin. For the best answer to your questions, you need to transfer your question at the following links.

  http://h30499.www3.HP.com/T5/business-support-forums/CT-p/business-support

  http://h30499.www3.HP.com/T5/printers-LaserJet/BD-p/BSC-413

• LaserJet M3035: Missing home LJ M3035 tab

  I need to switch to admin mode to enter the new IP address for the new direct jet but Home tab does not appear on the display. Can someone tell me how to access this screen? I think it's in a certain type of security mode? I tried a cold reboot, but it did not work.

  This machine has a built in ethernet port also but it looked bad so I installed a Jetdirect. I have to disable the original ethernet port? Or printer will recognize where the network cable is plugged?

  Thanks in advance for the help

  Thanks SHThomson

  Great idea! I didn't know that the Jetdirect would hold the network settings, if it is removed from a machine.  If I understand you correctly, I can set up a Jetdirect on a LJ4250 then put the jetdirect M3035 customers?  I guess that this will allow me to get on the web interface page and change the settings of the screen to display the menu tab, etc.

  Thanks again

• M3035: LaserJet M3035 Intermittent black lines on any Page, no question of Scanner Laser

  Currently of problems with two of these Multifunction products.

  Machine 1 # started a week ago and a half, intermittent lines that seem to be a problem of HVPS, (power supply high voltage).  Two lines on the page between the longitudinal edges, lines appear blurry.

  There are three printers M3035 in this room, machine #2 is mainly used for file scanning and until about 2 weeks ago was not used for printing.

  When #1 didn't #2 toner cartridge was traded in #1, (and #1 cartridge # 2), number one has always had the same problem so I ordered a HVPS.

  The next day, I was out and another Tech looked #1 and decided that it needed a transfer roller and also decided to Exchange #1 to #3, given that the person using #1 was printing which were to be made where they are not accessible to everyone.

  A few pages of test were performed on #3 and they looked good, so no. 3 has been moved into the Office next to #1.

  When #3 was turned on and tested, it was printed lines across the page!

  Since #3 is running on the power of the cable #1 cable has been replaced with a new cable.  The output has been verified for correct wiring, (tester used wiring available at Home Depot, etc.) and I took out my meter and the good test line and remained strong throughout testing printing.

  An extension has been completed past another outlet to verify that the problem was not gout and #3 failed again.

  #1 has been moved to the office #3 has and has been tested, he had problems, but they were slightly different, there was a grey shading across the entire page, because it was new I swapped the toner with #2 (this replace the original toner # 1) and #1 worked well, but was so #2.

  At this point, it was late on a Friday so that the print was made in another room and the problem put off until Monday.

  (will continue in another post)

  This printer has the same engine as the P3005 and there is a question that has been pretty common on this printer and it's the block of ground on the left side.  There is a mech that when you open the toner door separates a spring load piece since the acutal post that goes against the drum unit on this side of the Earth.  When you install the toner and close the door mechs two-piece flat against them and provide the grounding.  You will see I think that red ground wire that attaches from the bottom.  Most of the time the solution is very easy.  I just take a big piece of cardboard and paste it between the 2 black pieces of the MAN.  It remains in place because of the spring mech that keeps the two pieces together.  Once done, who takes care of the issue.  The lines that you get at least in my experience are caused by a lack of firm ground.  If you can recreate the lines still just have side trim left and just press the black mech and make a test and I do not know that the lines will be gone.  I repaired probably at least a couple of dozen of those printers who had this problem using the same procedure.  You can see the other two printers as it is a very common problem.  According to me, that the parties are called upon to lever earthing contact.  Chances are that supply high voltage was good.

• M3035 / 37 password HDD MFP

  Hello

  The audit is looming.

  I found this: settings > Security > security settings > password hard drive

  Which provides an option to set a password.

  What is this for? After scanning HP Guides, user manuals, 'Security' info, nothing lists any info on this setting.

  That fact setting this password on a hard drive NON-encoded in fact?

  Our HP M3035 and M3027 LJ doesn't have a hard disk ENCRYPTED because of the option of encryption showing 'Not available' settings > Security > hard and security settings for the mass storage and it shows States and no. installed EIO devices: HP LaserJet M3035 MFP Series: encrypted hard - No HP Secure installed hard drive

  (Seems we need HP Secure Disk High-Performance hard or hard disk EIO (J8018A/J8019A) to encrypt it?)

  Thank you

  TD

  A good article on the security policy and HPs HARD drive encryption:

  http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=3597338&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c02164443-11%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  The password is used to erase your documents safely once the HARD drive has been encrypted.  Without the password there is no way to retrieve, manage or delete files that have been written on the disk without reformatting.

  Set a password on an unencrypted drive fails and do nothing.  Reset a password on an already encrypted HARD drive resets the drive to a clean slate and all previous data will be lost.

  Another good resource is the HP Security document:

  http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docDisplay/resource.process/?spf_p.tpst=kbDocDisplay_ws_BI&spf_p.rid_kbDocDisplay=docDisplayResURL&javax.portlet.begCacheTok=com.vignette.cachetoken&spf_p.rst_kbDocDisplay=wsrp-resourceState%3DdocId%253Demr_na-c01707469-2%257CdocLocale%253D&javax.portlet.endCacheTok=com.vignette.cachetoken

  Browse the Security document to 'Encrypt' find all other sorts of neat features that can be configured.  HARD drive encryption will protect data at rest, but you can also configure data in flight to the printer on some models through IPSec and SSL.

• LaserJet M3035: Removed option tray - Tray empty error

  I removed the Assembly optional tray 3 on a HP LaserJet M3035 printer and now there is a message that tray 3 is empty.  How can I turn off tray 3?

  Where is the message?  On the computer or on the printer screen.  If on the computer go to settings then installable and peripheral and driver options and specify tray 3 and was not.  If on the printer screen and you have removed the Assembly complete (charger and plateau), then to be honest I have no idea.  Did you turn the printer off and then back on I trust.

• RESOLVED: printing on HP P3005dn in Snow Leopard

  I have a new Macbook Pro has recently upgraded to Mac OS X 10.6.

  Like many others, I've lived the endless nightmare "printer paused" (try to print on my Laserjet P3005dn via USB) after installing Snow Leopard. I tried all the solutions I've heard talking, including resetting of the system of the printer, remove drivers, download the latest HP drivers, etc, etc. Nothing has worked.

  Finally, what worked was to download the old drivers (MAC OS X 10.2 - 10.5), i.e.,.

  "HP LaserJet Mac OS X Installer with Printer Utility Software Solution for v10.3.x v10.2, v10.4.x, v10.5"
  available here:

  http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=1846088&prodNameId=1846099&swEnvOID=219&swLang=8&mode=2&taskId=135&swItem=lj-56880-1

  I have installed this package (after regardless of the warning that a newer version was already present), and my USB print has been restored!

  The software I installed works for the following printers:

  HP Color LaserJet 3000
  HP Color LaserJet 3800
  HP Color LaserJet 4700
  HP Color LaserJet 4730mfp
  HP Color LaserJet CP4005
  HP Color LaserJet CP6015
  HP LaserJet P3004
  HP LaserJet P3005
  HP LaserJet 5200
  HP LaserJet 5200L
  HP LaserJet M3027 mfp
  HP LaserJet M3035 mfp
  HP LaserJet M4345 multifunction printer
  HP LaserJet M5025 multifunction printer

  HP LaserJet M5035 multifunction printer

  I hope it works for you.

  balliolman

  Message edited by balliolman on 03/09/2009 06:43

  Hi balliolman,.

  Welcome to the community of consumer support.  Thanks for coming back to the community and the display of this solution for other users!

• LaserJet M3035xs MFP Scan because of the network folder

  Hello. I had a question about the scan to network folder option on our M3035. At the same time, I had this put option in place and works very well with all our Windows 7 computers. The hard drive in the Copier has failed and had to be replaced that erased all our settings. I used the wizard to add folders to the copier to scan network and even though files test ok at installing any of my test scans are appearing in the record. I was getting an error in a first time on it is not unable to check access I went into the settings using the IP address and added my credentials in this way. After this step, I was able to scan, but nothing appears in the record. HP wants $1,000 to get out because we are no longer under warranty.  Any assistance that you can offer is greatly appreciated!

  Sharon

  Thank you for responding. My Info was valid and set up the same way it was before. I decided to take a different route and put all the files on the server through the server to scan and save. That seems to work for now.