M402n: Print no text, only the graphics

I just installed the M402n and it will only print graphics on a page (in my case, the lines in a tax form).  There is no text printed once so ever.

This is a network printer.

Please help, I am ready to send this thing back!

How do I do this, download a PCL5 driver?  Or is it that easy?  And when I mean graphic, it downloads the lines on the tax forms, no text, just the lines.

Thank you!!

Tags: HP Printers

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