Why my PhotoSmart 7520 uses color to print black text?

I noticed when I print the page "Print diagnostic quality", the printer uses the color cartridges to print text in black instead of the black cartridge "pure".  It is a loss of the color of the inks.  How can I get the printer (7520) to use the black cartridge for all black text?

Thank you

JayTee007

The diagnosis page uses a mixture of color and black inks to print the text on the page.  This is so that the diagnostic information can be read, even if the black part does not work.  The behavior on the page of diagnosis does not reflect how normal text is printed.

Note that if the photo paper is selected in the selection of media the printer will use only the color inks and photo to print black same text as black pigmented ink is not compatible with photo paper.

Tags: HP Printers

Similar Questions

  • Photosmart HP 6510 will not print black text of emails but ok for photos and web pages

    Suddenly, it stopped printing black text of emails but prints black on web pages and images. I renewed the HP black cartridge and downloaded the HP PHOTOSMART FULL FEATURE AND DRIVERS SOFTWARE today and the problem persists.

    When I print QUALITY REPORT printing any black ink level is shown, but black media are there. very strange.

    Can I please ask your help to fix this annoying problem for me.

    Thanks for the reply daveclix

    I agree that this is not a problem with your PC, it's a hardware problem with the printer. The information you supplied I'm going to send you a private message to discuss the next steps to take

    If you are unsure how to check your messages on the forum this post, has instructions.

  • Why my photosmart 7520 uses photo black cartridge for all documents

    I am going through the black cartridges 564 photo every two weeks. How can I get my iMac to start printing with black cartridge great?

    Hi @zam1290 , Welcome to the forums

    I have some links with a bit more in depth for you on using ink below the information. You can see the black photo used as the printer will use all the ink cartridges, even when printing in black. You could try changing your printing parameters for print in black ink only, and who could help!

    Using ink in inkjet printers.

    How to give inkjet HP measures page

    Changing the parameters of printing from Mac OS X

    Best wishes

  • Photosmart 7520: Use of ink

    FAST ink cartridges - printer printed only a total of 892 pages and went through 6 cartridges black (page 750) and two others.  I have never even printed a photo and it shows empty.   It's ridiculous!  Is anyone else having the same problem?

    Hi @rshughes21,

    Welcome to the HP Forums!

    I noticed that your printer HP Photosmart 7520 use your fast ink. I'm happy to discuss this issue for you!

    Please read carefully this guide, using ink in inkjet printers, as well as this guide, How HP measures inkjet by page.

    If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

    I hope that these guides are useful and I thank you for posting!

  • The function of scan from the HP Photosmart 7520 use a TWAIN-compatible driver

    The function of scan from the HP Photosmart 7520 use a TWAIN-compatible driver

    Hello

    Yes, it uses TWAIN version 1.9 of the original driver.

    Kind regards.

  • Re: HP Deskjet 3520 - will not print black text

    Re: HP Deskjet 3520 - will not print black text

    so frustrating piece [language edited by moderator]

    Hi @Jaaanosik

    Please use the following document to solve the problem. Printer cannot print black ink or color ink, or prints blank Pages.

    If the problem persists, I would call you HP regardless of your warranty status. The number of call HP is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.
  • 5530: 5530 envy envy not printing black text

    Buy 6 months ago just started to use it, on the original cartridge black, unable to print black text or lines. diags HP and they run so nothing wrong. Test print shows no black ink cartridge, but display States black cartridge is 60%.
    Through HP troubleshooting page - completely unnecessary support.
    Reloaded with the latest drivers, firmware, etc., made no difference.

    A lot on the web about this issue, but not many solutions from HP

    Feeling I may just throw the device and buy another manufacturer.
    If HP can solve this?

    I gave up trying to get the HP online form to work, would not accept the code for the printer.

    so I bought new cartridges despite the originals still indicating they were half full.

    in the future, I'll switch to another brand of printer, hopefully with better support for manufacturing.

  • stop of using photo black ink to print black text and where is past the color ink?

    My HP Photosmart Prem C310 series all-in-one is using the Photo black ink cartridge for printing of text instead of the Black XL that I put in for the printing of the text. How can I use the right to print cartridge? In addition, even if I haven't printed ANY photo and a few pages of text from the new series of color cartridges that I put in, a few months ago are almost empty. Why? How could they be almost empty when I haven't printed anything in color? This is getting ridiculous replacement cartridges every few months WHEN I WAS NOT PRINT anything!

    The ink cartridges game accompanying lasted several months. Since then, I've been through two sets in less than a year. It is 3 sets of ink cartridges when I printed only 3 photo when I first put in place. And have only used the than a 1/4 of a pack of paper to print. I put only two times more paper in it. Whenever it was an inch to 1/4 or 3/8 of a stack of thick inch of paper in the tray. I even tried to close the low printer so its not used for a long period of time, but the ink is still disappear. Where's he going? Why is it okay? How can I stop it? This is ridiculous. I may as well junk the thing even if it still works, because I can not aford to keep feeding ink when its just sitting there doing nothing most of the time.

    Thank you

    The c310a will use the photo black for printing in black if photographic Support is selected in the paper type, or if the setting is automatic and media are detected as photographic support.

    This printer has to separate supplies for printing and ink heads and little ink is required in all the colors to avoid the print head clogged.  The page here discusses how ink is used.

  • Photosmart 7520: Limited Font Styles, prints gibberish to many fonts to Word

    The photosmart 7520 interpret only a few font styles.  Another everthing prints garbage: weird symbols, Arabic.  Included fonts styles can be extended?

    >... is there a way to solve problems and identify the problem?  I'm on wireless communication ...

    My expertise is with printer LaserJet, not inkjet devices;  and I know very little about the problems and wireless protocols.

    So I don't thtink I can provide much useful advice about it, sorry.

    > if I have send the document to the printer, it prints perfectly...

    I guess by that you are referring to the HP ePrint mechanism.

    Still, I'm not familiar with this, but if I understand correctly:

    • You send a document (only certain types are supported) to the e-mail address provided at hpeprint.com
    • Location Server turns your document to an equivalent printer format (i.e. effectively runs through a driver printer residing on this server).
    • Then the printer ready job is sent (not sure of the mechanism) of your device, via your internet router.

    So this may use a different driver on your premises and may also use a different route in your printer.

  • Troubleshooting Hp Photosmart 7520 & still won't print

    I spent days looking for forums, followed by troubleshooting tips and are still unable to print. VERY dissatisfied, please help.

    Facts:

    Using iMac

    Printed docs on order only sometimes and then not at all, printer msg: could not connect to the printer

    Cables, basic settings

    Restarted printer, restarted iMac

    No printing, same msg

    Turned on/turned off wifi router

    Checked the IP address by printer status report, no apparent problems

    Printed test wireless, all passed

    Printer driver is not installed

    Reinstalled printer driver

    No printing, same msg

    Disk utility repaired

    Uninstalled/reinstalled again

    No printing, same msg

    Updated to Yosemite

    Still no printing, printer msg: failed to get the status of the printer

    Crossed again above process

    Check the compatibility of the router w - compatible printer

    All compatible w hi as far as I know

    I'm really at a loss. What Miss me?

    Resolved through the statement of this HP link in forum http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/No-more-scanning-after-upgrading-to-MacOS-X-10-10-quot/td-p/4625652

  • I have a HP Officejet used that only prints black

    Hello! I recently bought a HP Officejet 4500 used. I use it as a printer with my MacBook Pro version 10.9.3 and it will only print black. I have combed all through information from print and can't find where to change the settings to print in color or black. Also, how can I connect it via Ethernet? Thank you!

    The Officejet being able to print colors without problems when compared with the computer, we have a path take it now. Try to reset the system of printing on Mac, this will delete the printer drivers, when return adding that it will be the default settings. Mac OS x: how to reset the printing system will guide you if you have not done this before.

    Now that the printer drivers are deleted, repair disk permissions on the computer. Download and install this: v.2.16.1 for OS X HP printer drivers and add your printer. There should be no reason why the printer would not print color of the computer.

  • Photosmart C6380 AiO won't print black

    Hello

    We have a HP Photosmart C6380 all-in-one, that allows to print is darker. The photo in the black and color cartridges are OK I can say. This is the regular black which does not print.

    We had this happen the last time we changed the regular black ink cartridge. For some reason any the new cartridge was not print anything so temporarily, we went back to the old cartridge and it worked again. Then we took on the old cartridge and put in new cartridge and it continued to work. Now, the cartridge is about half empty and he left black print.

    This should not be a computer related question. But in the case where it is important: WIndows XP SP3. Sorry I don't know exactly what version of driver that I use but I ran HP update by the solution Center-> help-> Check for Updates and everything is up to date as far as I can tell.

    I tried to get the printer to print in black through the menus on the printer itself Setup-> tools-> Printer Status Report. He throws only a blank page. I tried to run the HP Hardware Diagnostic Utility. He points out that everything is fine, but, of course, when I told it to print a test page it launches a blank page.

    We finally gave up and put in a new black cartridge fresh (564 XL) and it does not print anything. Any suggestions?

    The printer seems to have spontaneously printed a test page with black text on it. No one said here of the printer to do a test page. The black cartridge now seems to work. Just a report of the status of the printer and everything seems OK.

  • HP Photosmart Premium C309g do not print black ink

    Hello

    My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

    Hey,.

    I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

    Print colors are the colors should not when the C309 Photosmart Premium printing.

    If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

    Hope this helps,

    Jason

  • Photosmart 210 a: won't print black after installing new print heads

    Hello, I bought and installed a new printhead. It will print color but not black.  They were all new cartridges when the print head went down.  the tools to say all the cartridges are full, please help.

    Hey there @LMACE!

    Thanks for posting on the HP Forums!

    I see that your printer is not printing black once the print head had been replaced.  I would be more then happy to provide you with some suggestions that can make things work again.  The first thing I would suggest is to remove the cartridges and printheads the printer and manually clean the electrical contacts on the printhead and the printer.  It is possible ink sprayed on the copper contacts causing a bad connection, when the new print head has been installed.  If the printhead is not getting a good connection, you may notice messages on the printer error and poor print quality.

    To clean manually the printhead in the B210a Photosmart click here: manually clean the print head

    If please, after back and let me know how it goes!

  • Photosmart 5520:5520 won't print black

    Hello

    I just installed all new cartridges (they are real HP). But it does not print black.

    I went so all the help which is suggersted in the forum. But, no luck.

    I think that the print head is probably bad.  I spent about $70.00 for four cartridge 564XL.

    I'm too lazy on the purchase of a new black cartridge.

    Also, when I try to scan the alignment page, it says not found alignment page.

    It's more than 3-4 years. So, I probably need to buy a new.   HP maintenance tool detects any problems.

    I just wish I have not wasted $70.00 for the cartridges.  A new HP printr costs less than...

    Kind regards

    Sery

    The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

    From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number
     
    File number and phone number appear, use them to contact HP.

Maybe you are looking for