M6-1125dx HP ENVY helmet plays only in one ear

Any headphones I put in they don't play on a side someone can you please help, this is frustrating, as I had this computer for about a year. When I'm in the headphones into the Jack that they play on both ears when inserted on to halfway into the socket but once that the headphones are plugged in completely does not work

Hi oviemad,

Welcome to the HPCommunity, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I see that you are having problems with your headphones. It sounds like a hardware problem with the plug headphones if this happens with multiple sets of headphones. You try to reinstall your IDT High Definition Audio driver. If this does not work then I recommend calling HP Total Care at 1-800-474-6836 North America or visit this link if you are outside of North America.

Thank you

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