M60 Shutdown without user action

Hello
I use a Satellite M60 laptop with Win XP and I bought this laptop on 11/15/2005.

I use hypotheek virus protection software and some anti-sypware tools.

But from the beginning to use notebook without user action.

I can't solve the problem because the parameters for the laptop are "Office" and never "stop" for the hard drive and monitor in the energyoptions.
'Standby' is set to 'never' too.

I thought, that Toshiba tools are the problem and so I uninstall them, but this does not solve the problem.

Who have had the same problem and solved it?

Thanks a lot for all the replies.

Wolfgang

Hello

Well, one of the reasons why the phone stops without any action of the user is an overheating problem. If the temperature drops to a critical limit inside the laptop for the operating system to stop the unit and protect it.
Well, it's not easy to say why it happens. Maybe don t cooling modules work correctly.
I see that your laptop is under warranty and all replacements and repair procedures will be done free of charge. In this case, I propose to contact the ASP (Toshiba service partner). He can do a diagnosis test and replace certain parts if it of necessary.

But first I would recommend to recover the device with the recovery CD to test if she s a software or hardware problem.

Good bye

Tags: Toshiba

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