Mac desktop application is empty

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• My Creative Cloud Desktop application is empty?

  My Creative Cloud Desktop application is empty? Several times I uninstalled and installed again but still Virgin, all white. Someone who has the trick? I dare not uninstall any program if it would not work to install them again, because I use them every day. I have CC subscriptions.

  Thanks, I just fixed the problem with the support of the cat.

  I uninstalled the app CC,

  delete the folder Adobe Application manager

  delete the folder AAMUpdater and OOBE in the ~/library hidden > Application support > Adobe folder,.

  deleted the Adobe Application Manager and OOBE files in / library > Application support > Adobe folder,.

  downloaded and reinstalled CC app.

  Thank you

• CC desktop application is empty and uninstaller refuses to uninstall creative cloud

  Hello! I'm on a Mac, and my creative cloud app worked intermittently for a few months, but now has stopped working entirely. It shows a completely blank white screen. I tried uninstall creative cloud and this message: failed to désinstaller the creative cloud to desktop. You still have Creative Cloud applications installed on your computer in need.

  I also tried to rename opm.db in the Adobe OOBE directory in folder Application Support of Utilties, and then logging into the desktop application. I tried the same thing again and the computer restart and still have the white screen of CC.

  I am ready to uninstall/reinstall applications if it is listed... Please let me know the best route to take!

  With our thanks,

  L

  Lucie,

  If you have bad to start the creative Cloud Desktop application and the application shows a spinning wheel of progress or a blank white screen (or otherwise does not open), try the solutions below in the order. If a solution works, you don't need to try the next solution.

  Does not open App | Wheels of progress turn continuously

  Guinot

• How to get to Lightroom to start the synchronization again of the Mac desktop application?

  Lightroom stopped syncing my iPhone and iPad two days ago. After you add about 15 photos to a folder sync they would still show the synchronization in the desktop application after more than two days (3 points under the arrow on the way into the upper right corner of the thumbnail). When I go to view on the Web that are not in the web view so I'm almost certain that the pictures do not out of office. If create a new synchronization would be the folder on the desktop, the file syncs on IOS devices, but none of the photos in the folder are synchronized.

  I tried but doesn't work:

  • Create new folders and synchronize them
  • Put "Link with Lighrtoom Mobile" / off voltage
  • Identify yourself or/preferences
  • Lightroom (which displays a message that phots are syncin) to exit and restart
  • Restart the Mac.
  • Remove and reinstall Lightroom

  I'm on OSX 10,9.3.

  Thanks for any help.

  Steve

  Hi Guido,

  Last night after I posted my question, I found another thread where you said to delete sync.lrdata. I did and that fixed my problem.

  On Mac, it's to /Users/Library/Caches/Adobe/Lightroom/Sync Data / Sync.lrdata

  I spent a lot of time on this hunt. I would like to know as it's much more accessible from the main page of the help.

  Thank you

  Steve

• How to reset the preferences of the MAO so that I can download Mac desktop applications?

  I tried creative cloud and MAO on an experimental basis some time ago and quit, but registered for it yesterday. I need download Acrobat for Mac, but MAO says that it is already installed on the desktop, when in fact it is not.

  I guess it's because the AAM .plist file shows that I have installed multiple office applications, when in fact I deleted the some time ago and have to install them again now that I am a Subscriber CC.

  How can I reset AAM to show that I do not have office applications installed on my desktop, so I can go ahead and re-download the apps?

  Thank you.

  Please, Pdenlinger try to run the uninstall program located in Applications/Utilities/Adobe Installers.  Once the uninstall is complete, using the uninstall program you should be able to reinstall through AAM.

• Problems with Adobe CC on a Mac desktop application?

  Anyone having problems with Adobe CC Desktop App on a Mac? I tried several chat sessions with Adobe to never get problems solved! They basically say it's our ISP? But we have no problem with other machines in our shop all the OS10.10 Mac machine! I can connect and access to the home screen, but when I try access the apps to screen all I get is the spinning wheel and then the error message download error, cannot access server, please check your internet and firewall settings! No firewall issue or the internet.

  Thank you, Rick

  Please check the steps referred to in the help documents.

  1. https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
  2. https://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.html

  I hope this helps.

• empty desktop application

  My creative Cloud desktop application is empty quite often. Even if I restart my iMac, it is always empty. Does anyone have a solution for this problem? My iMac is already updated to El Capitan.

  First, close your office cc application.

  then, rename the opm.db file by:

  Navigate to the OOBE folder.

  Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

  Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

  and rename the file opm.db in opm_old.db, for example

  Finally, launch your cc desktop application.

  If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

• Creating cloud completely empty desktop application - not same preferences...?

  I have since before Production Premium CS6 and Lightroom 4 installed on my computer (Windows 7 64-bit, 16 GB of RAM).

  Package photography for CC, I joined then, and after logging in to my account, I went to the section DL download a program and install it. The creative cloud desktop application is installed, but it is empty. Only it is a CC of Photoshop, not a Lightroom 5 here, there is no menu and if I try to determine the version of the app as in http://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-missing-text.html - there is not even a preferences to choose...

  I get no error message and go to the Download Center and try to download Photosgop or Lightroom just makes me a glance of "waiting for creative.adobe.com...» "and then the focus changes to the desktop application creative empty cloud.

  Checking my account I see that my two licenses of product for CS6/LR4 are, where is my CC photography package.

  I can add that I rebooted the system, reinstalled the creative cloud app and tried other things I can think. But I get always a creative application cloud empty, without the possibility to connect on my Adobe account.

  A conversation with an agent of support solved the problem

  The statement was to remove the opm.db in AppData\Local\Adobe\OOBE and then I got the login screen.

• Creative Cloud Desktop App is empty - El Capitan

  Hello

  Whenever I boot my Mac desktop application the CC appears blank when I click on the icon. Ive tried various fixes on these forums, but nothing works.

  The only way I can get this work is whenever I start up my Mac, I have to uninstall it and then reinstall it. Then it works. Until next time anyway.

  
  There must be a fix now for as long as it becomes very irritating.

  

  Thanks in advance

  Please see the links below.

  • Re: Empty opening creative cloud app
  • Cloud Desktop App is empty?
  • New application Cloud Creative unusable: it is empty!

  Hope this will help you.

  Kind regards

  Hervé Khare

• Anyone know why I can't buy the Portugal LR6? When I select the desktop application of most place hiden in the site Web of the page turns out to be empty! Other areas which is not the case, but since I am connected to the Portugal I'm not able to purchase

  Anyone know why I can't buy the Portugal LR6? When I select the desktop application of most place hiden in the site Web of the page turns out to be empty! In other regions that is not the case but since I am connected to the Portugal, I'm not able to buy elsewhere.

  Please check the availability of https://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-matrix.pdf

  Concerning

  Stéphane

• CC desktop application empty

  Hello, I want to update to lightroom and photoshop but my desktop CC app is totally empty when I run it. My adobe Id is correct and an internet connection too. In addition, I am connected to adobe when I lauch CC Office. Thanks a lot for your help

  White screen

  https://forums.Adobe.com/thread/1249756

  Sign-in black screen | Creative cloud desktop application

  https://helpx.Adobe.com/creative-cloud/KB/black-screen-sign-in-creative-cloud.html

  https://forums.Adobe.com/thread/1970202

• Die Creative Cloud-Desktop-application ist bei meinem Mac nicht mehr visible bzw. are SMS sich nur ein leeres weisses Fenster! Had das schon hurt someone?

  Die Creative Cloud-Desktop-application ist bei meinem Mac nicht mehr visible bzw. are SMS sich nur ein leeres weisses Fenster! Had das schon hurt someone?

  Quite kindly all the activity monitor adobe process, and then follow the steps mentioned in the link above.

  Process list: -.

  • Creative Cloud.exe
  • Adobe CEF Helper.exe
  • Service.exe Office Adobe
  • AdobeIPCBroker.exe
  • Adobe Installer.exe
  • AdobeUpdateService.exe
  • AdobeServiceInstaller.exe
  • CreativeCloud (URIHandler) .exe
  • AAM updates Notifier.exe
  • CCLibrary.exe
  • node.exe
  • CoreSync.exe

  
  

• CC desktop application is compatible with Mac OS El capitan?

  I downloaded El Capitan and now my desktop application does not work, and the system allow me to reinstall.  CC is not compatible with El Capitan?

  Check compatibility before installing an upgrade is always a good idea

  First, see if the update to the fixed bug Mac 10.11.1 will help you

  -an exchange of views of 10.11.1 https://forums.adobe.com/thread/1986008

  -In ADDITION the need to update the drivers nVidia (links included in the message)

  He has problems with Mac 10.11 El Capitan... which is perhaps one of them

  See answer #5 in https://forums.adobe.com/thread/1965850 for several solution links

  -the first link that the answer is a possible solution to install problems

  -There is also a link on the video display problems in Premiere Pro

  - and many other programs... MORE Microsoft Office also has problems

• I have tried all the recommendation of ACC, but I always get the spinning wheel and desktop applications won appear. I have a MAC system

  I can't the ACC top applications office appear on my system. I tried the recommendation, but nothing has worked.

  If you have bad to start the creative Cloud Desktop application and the application shows a spinning wheel of progress or a blank white screen (or otherwise does not open), try the solutions below in the order. If a solution works, you don't need to try the next solution.

  Does not open App | Wheels of progress turn continuously

  If you have tried all of these suggestions, please contact our staff of support directly by following this link: contact Adobe customer service.

  For more information, please visit: FAQ: how to contact Adobe for support?

• desktop applications will not open / load once the sign on screen disappears on a MAC

  clicking on app icon seems like it loading, PDAPP opens, then disappers. Unable to launch all the applications in the suite adobe such as photoshop and indesign. peuvent some please help I am under el Captain 10.11.1 on a macbook pro.

  uninstall all of your programs from cc using the uninstall programs.

  clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart your computer and install the application of office cc, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs of cc.

  After installing each program, test it to make sure it works correctly before you continue to install other.