Mac freezes without specific action

My Macbook freezed 2 times in 5-10 minutes. I have a Macbook Pro retina 13 "early 2015 under OS X 10.11.4

I didn't have specific action that every time it happened just a few casual chatting on Facebook. The screen freezes the cursor didn't move and the mac has failed to force quit. I had to hold the power button until it stops and restart.

The ides, what could be the problem?

Difficult to say exactly what is the cause of the gel but if you download and run EtreCheck and then display the results in your response that would give us an idea of could be the cause of the problem.

https://etrecheck.com

No personal data is shared from an EtreCheck report.

Tags: Mac OS & System Software

Similar Questions

  • Mac freezes when I go on facebook

    My Mac freezes when I go on facebook

    Hi there obxbes,

    It seems that all of your computer does that when you go on the FaceBook site. I would start by starting in safe mode, to erase a few caches as well as system-level to perform a disk check and repair if necessary:

    Follow these steps to start in safe mode.

    1. Start or restart your Mac.
    2. As soon as you hear the startup tone, hold down the SHIFT key.
    3. Release the SHIFT key when you see the logo Apple appears on the screen.

    After the Apple logo appears, this may take longer than usual to reach the login screen or your office. This is because your Mac performs a check of directory of your drive to boot in safe mode.

    To leave safe mode, restart your computer without pressing any keys during startup.

    From: try safe mode if your Mac does not start-up

    If this does not resolve the issue I would like to use then these two articles to fix Safari:

    If Safari does not load a page or a page Web elements are missing

    If Safari is slow, unresponsive, which closes unexpectedly, or has other issues

    Thank you for using communities of Apple Support.

  • Win 10 typewriter fileshare accessed by XP and MAC machines without problem.

    Win 10 typewriter fileshare accessed by XP and MAC machines without problem.

    Try to connect to a Win 7 machine, but he insists on the fact that the connection doesn't have access to the share.

    The login and the password are valid. Sharing and security is open to all. All machines are in the same workgroup.

    The machine win 7 can see another machine on the net and the Win10 machine can see actions in the Win 7 box.

    It is just the win7-online win10 that is the problem.

    Hello

    Thank you for visiting Microsoft Community.

    I suggest you to post your query on our Forums TechNet social as this question should be better there.

    Please refer to the reference to the link below to send your request:

    https://social.technet.Microsoft.com/forums/en-us/home?Forum=w7itpronetworking

    Hope this information helps.

    Sincerely,

    Ankit Rajput

  • At my mac freeze because of the virus?

    Hi, I think I have a problem.

    Yesterday, I put my macbook (for the first time in a while) sleep mode before went to bed.

    About 5 hours later, I started my macbook and pop up then came when I clicked on the link on the site that I do not close.

    Then my mac freeze when it tried to load the site pop up.

    The situation was like my mouse pad gel as it was locked.

    I'm freaked out and force shutdown my mac. Then I turned off my wifi router.

    After a minute or two, I turned on my mac and everything was fine.

    I scanned my mac using free antivirus Avira and nothing came out.

    I would like to know if there is a chance that I had viruses, malware or something like that?

    If so, what should I do?

    Thank you very much for your help.

    You can get a look by running etrecheck http://etrecheck.com/

  • M60 Shutdown without user action

    Hello
    I use a Satellite M60 laptop with Win XP and I bought this laptop on 11/15/2005.

    I use hypotheek virus protection software and some anti-sypware tools.

    But from the beginning to use notebook without user action.

    I can't solve the problem because the parameters for the laptop are "Office" and never "stop" for the hard drive and monitor in the energyoptions.
    'Standby' is set to 'never' too.

    I thought, that Toshiba tools are the problem and so I uninstall them, but this does not solve the problem.

    Who have had the same problem and solved it?

    Thanks a lot for all the replies.

    Wolfgang

    Hello

    Well, one of the reasons why the phone stops without any action of the user is an overheating problem. If the temperature drops to a critical limit inside the laptop for the operating system to stop the unit and protect it.
    Well, it's not easy to say why it happens. Maybe don t cooling modules work correctly.
    I see that your laptop is under warranty and all replacements and repair procedures will be done free of charge. In this case, I propose to contact the ASP (Toshiba service partner). He can do a diagnosis test and replace certain parts if it of necessary.

    But first I would recommend to recover the device with the recovery CD to test if she s a software or hardware problem.

    Good bye

  • HP Pavilion Elete m94021: 64-bit Windows 7 keeps freezing without error on HP Pavilion Elite m94021 desktop PC

    Windows 7 64 bit continues to freeze without error on HP Pavilion Elite m94021 desktop PC.  He'll go sometimes for several hours without freezing it sometimes minutes. The problem seems to become more common.

    Thanks for the reply and information. I had read the document before and tried different options, including a resumption of systems.
    I brought the PC to a specialist, so far, they have not been able to find the problem. Would it be the Mo or graphics card?

  • Impossible to update firmware on mac mini without CD

    I'm unable to update firmware on mac mini without cd-rom.

    I tried to burn iso image to USB via disk utility, but folowwing error:

    "Unable to validate the source - invalid argument.

    Can you provide iso correct or dmg that can be used with the mac disk utility as seems that I don't have a way to upgrade the ssd firmware now?

    P.S. I tried unetbootin on win and mac, tried to copy the iso contents with dd in terminal but mac still do not see my USB stick on the charge.

    After dozens of solutions on I finally took ssd at my mini mac, put it in the HP laptop with cd-rom, update firmware and restore mini. Thank you apple for sucky usb support and sandisk for silence loading...

  • How to install on mac laptop without cd/dvd burner?

    can anyone help please how or if I can install photoshop elements13 on my mac laptop without a cd/dvd burner I need instructions step by step!

    You can download the demo version of http://www.adobe.com/go/tryphotoshop_elements

    Install and enter your serial number.

  • I have a CS3 for windows and I switched to a mac.  Can I get a mac version without having to pay again for the sequel

    I have a CS3 for windows and I switched to a mac.  Can I get a mac version without having to pay again for the sequel?

    N °

    Adobe offers only a platform Swap on current software: order product. Platform, language swap

    CS3 is also too old to have a "upgrade path" and is no longer sold or taken in charge by Adobe.

    You, as an owner of CS3, are eligible for a 40% discount on your first year of a subscription to creative cloud well: pricing and membership creative cloud plans | Adobe Creative Cloud

    If you don't want to go with the subscription service, Adobe still offers CS6 (4 versions of current & no longer receive updates) as a perpetual license "a time of payment/download": Creative Suite 6

  • Qosmio X 500 - 12N freezes without action or use

    I have a Qosmio X 500 - 12N and got a major prolem, not always but about 4/10 times, the computer crashes, (not authorized stock, mouse freeze, sound continues to repeat) even if I did not open any program or I do nothing

    I have to shut the power button, so no information is sent to the support system. (and stop cold is not very good for the computer, lol)

    I tried all the updates, drivers, software care pc, defragging, scandisk, cleaners registry etc etc and the problem persists.

    I was wondering if anyone has had this problem and they did to solve or maybe if you could tell me what are the causes of the problem so that I could try to solve it.

    Thank you!!

    I use the Satellite P500 and it's also big machine like your Qosmio but so far I didn't noticed similar problems working on it.
    It is not easy to say why this happens, but somehow, I think that some background process is blocking your Qosmio.

    Do you have a lot of additional software installed? As you know many of them begin with OS and runs in the background. Try to stop all unnecessary processes and also all of them that you need for your work and you will see if it happens again.

    I m afraid there is not a simple trick to avoid this, and you have to find the reasons why this happen.
    For how long you have your Qosmio?
    Since when this blocking has started?

    Some Microsoft update is perhaps responsible for that. What do you think?

  • Mac freezes or crashes with the last update of El Capitan

    I have an old iMac (mid 2007), Mac, but I have never had any problems with it until this last update of OS lock (Version OS X El Capitan 10.11.4, although I have returned to an earlier version recently to prevent locking without result).  I have 4 GB memory 667 MHz DDR2 SDRAM, 2.4 GHz Intel Core 2 Duo CPU graphics ATI Radeon HD 2600 Pro 256 MB.  Usually, I use Safari when this happens. It requires a restart of the hard to get it working again. I also have the Machine backup time, which I returned to an earlier version of the operating system at some point.  In general, the cursor still moves, but does not work no matter what windows or controls, that is why it requires the hard reboot.  The Mac reputation is on the line, since I told my friends of Windows that Mac will last at least a decade before they may need to be replaced, while Windows based computers need replacing every 5 years.  Is that what I can do perfectly well apart from the replacement of this computer?

    1. the present proceedings is a diagnostic test. It doesn't change anything for the better or worse and therefore, by itself, will not solve the problem. But with the help of the results of the tests, the solution may take a few minutes, instead of hours or days.

    The test works on OS X 10.8 ("Mountain Lion") and later versions. I do not recommend running it on older versions of Mac OS X. It will do no harm, but it will not do not much good.

    Do not be put off by the complexity of these instructions. The process is much less complicated than the description. You make the tasks more complicated with the computer all the time.

    2. If you do not already have a current backup, please back up all the data before doing anything else. The backup is needed on the general principle, not because of what anyone in the test procedure. Backup is always a must, and when you encounter any kind of problems with the computer, you can be more than the usual loss of data, if you follow these instructions or risk not.

    There are ways to back up a computer that is not fully functional. Ask if you need advice.

    3 here is instructions to run a UNIX shell script, a type of program. As I wrote above, it doesn't change anything. It does not send or receive data over the network. There is no to generate a report on the State of the computer human readable. This report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents for me or someone else.

    You should ask yourself if you can believe me, and if it is safe to run a program at the request of a foreign national. In general, no, he's not sure, and I encourage it.

    In this case, however, there are ways for you to decide if the program is safe without having to trust me. First of all, you can read it. Unlike an application that download you and click to start, it is transparent, anyone familiar with the code can check what it does.

    You may not be able to understand the script yourself. But variations of it have been posted on this site several times over a period of years. One of the million registered users to have read the script and set off the alarm if it was dangerous. Then I wouldn't be here now, and you would not be reading this message. See, e.g., this discussion.

    However, if you cannot satisfy yourself that these instructions are safe, do not follow them. Ask other solutions.

    4. here is a general summary of what you need to do, if you decide to go forward:

    ☞ Copy text from a particular web page (not this one) to the Clipboard.

    ☞ Paste into the window to another application.

    ☞ Wait for the test to run. It usually takes a few minutes.

    ☞ Stick the results, which will be copied automatically, in a response on this page.

    These are not specific instructions; just a glimpse. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait and paste it again. You don't need to copy a second time.

    5. try to test in conditions that replicate the problem, to the extent possible. For example, if the computer is slow intermittently, run the test during a downturn.

    You may have started up in safe mode. If the system is now in safe mode and works pretty well in normal mode to test run, restart as usual before running it. If you can test only in safe mode, this.

    6. If you have more than one user and a user is affected by the problem, and the user is not an administrator, and then run the test twice: once under the affected user and one administrator. The results can be different. The user that is created automatically on a new computer, when you start it for the first time is an administrator. If you are unable to log in as an administrator, verify that the user concerned. More personal Mac have only one user, and in this case this section does not apply. Don't log in as root.

    7 load the linked web page (the site "Pastebin.") Press the combination of keys command + A to select all the text, then copy it to the Clipboard by pressing command-C.

    8. start the Terminal application integrated in one of the following ways:

    ☞ Enter the first letters of his name ("Terminal") in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing Command + V, then press return. The text that you pasted should disappear immediately.

    9. If you logged in as an administrator, you will be prompted for your login password. Nothing displayed when you type. You won't see the usual points instead of the characters typed. Make sure that caps lock is turned off. Type carefully, and then press return. You can get a warning to be careful. If you make three unsuccessful attempts to enter the password, the test is still running, but it will produce less information. If you do not know the password, or if you prefer not to enter, just press back three times at the password prompt. Yet once again, the script will run.

    If the test takes much longer that usual to run because the computer is very slow, you can be prompted for your password a second time. The permission you grant by entering it will expire automatically after five minutes.

    If you are not logged as an administrator, you will be prompted for a password. The test will run. It just will not do anything that requires administrator privileges.

    10. the test may take a few minutes to run, depending on the number of files you have and the speed of the computer. A computer that is abnormally slow may take more time to run the test. During execution, a series of lines is displayed in the Terminal window like this:

        Test started
            Part 1 of 4 done at: … sec        …        Part 4 of 4 done at: … sec
        The test results are on the Clipboard.
        Please close this window.

    The intervals between the parties will not be exactly the same, but they give an approximate indication of progress.

    Wait for the final message "Please close this window" appear - again, usually within a few minutes. If you don't see this message in about 30 minutes, the test probably won't be completed within a reasonable time. In this case, press the Ctrl + C key combination or the point command to stop it. Then go to the next step. You will have incomplete results, but still something.

    In order to get results, the test should be allowed to perform or be stopped manually as shown above. If you close the window of the Terminal, while the test is still running, the partial results will not be saved.

    11. when the test is completed, or if you manually stopped, leaving the Terminal. The results have been saved to the Clipboard automatically. They do not appear in the Terminal window. Please do not copy from there. All you have to do is start a response to this comment and then paste it again by pressing Command-V.

    At the top of the results, there will be a line that begins with the words «Start time.» If you do not see that, but rather to see a mass of gibberish, you wait for the message "close this window". Please wait and try again.

    If personal information, such as your name or e-mail address, appear in the results, make anonymous before posting. Usually it will be not necessary.

    12. in the validation of the results, you see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the software which manages this website. Thanks for posting the results of the tests on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

    13. When you are finished with the test, it is gone. There is nothing to uninstall or clean.

    14. This is a public forum and others can give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but all that you can not be. For others who choose to run it, I do not recommend that you view the results of test on this Web site unless I ask.

    15. the related UNIX shell script is a notice of copyright. ASC readers can copy for their personal use. The whole nor any part can be redistributed.

  • First Flash Player in FireFox after start total Casuses freeze except excessive action HD for 5 seconds

    Especially anytime I boot vista and use firefox to load the first page of interest of any Flash Player on this page, the Computer freezes.

    My mouse to tail (on the screen) will have multiple pointers, showing that the action of the mouse on the screen's show and then suddenly stops leaving the mouse pointers of 4-5 spread on the screen.

    When I say freeze, I want to say keyboard does not work, no option to see taskmanager, possible extra mouse no movement, no keys work.

    Then, it does nothing except totals action HD for several seconds (5) and then after that, everything is ok.

    I took the time that this has happened (looking clock screen) and returned with a search for the Explorer for the date and time to find all the files that had we created or modified during this time - nothing has changed - so the other question is how is it, nothing has changed when my HD was going ballistic (solid green light)?

    Since then I uninstalled FP in FF and removed my computer adobe.

    Thank you for your interest

    Upgrade to Firefox (26)

  • Tecra A8 freeze without obvious reason

    We have 15 laptop Tecra A8 in our office, and each of them freezes from time to time.
    There is no exact rule to this gel. Sometimes your laptop freezes three times in an hour and a few times they work without problem for a week or two.

    We believe that this problem is cooling, laptop.
    We tried to solve it with different settings of cooling but the problem persists.

    I noticed that other people on this forum have same problem.
    A person from Toshiba can give us an answer how to solve this problem?

    Hey Buddy,

    why Don t you send machines for a hardwarecheckup to a local servicepartner or at least just a bunch of them? This thing really looks like
    serious and I advise really bring you these machines to a toshiba technician.

    Welcome them

  • Possible to use the Mac Mini without a HDD internal?

    How can I boot from a USB key instead?

    Basically, my Mac Mini hard drive has been corrupted and would start to a blank screen. So I took it for repairs, and they said that the HARD disk has been corrupted. I have a Macbook Pro with a Time Machine backup on a 1 to USB Drive.

    Could not start at this Time Machine backup? If this isn't the case, I should new installation El Capitan on this USB key? All this work will be or what I need to install a HARD drive internal?

    Thank you

    chrisjay91 wrote:

    How can I boot from a USB key instead?

    Yes, but it's going to be very slow at the time at startup and the launch of the App that contain large libraries.

    Could not start at this Time Machine backup?

    No, the Time Machine backups are not bootable.

    If this isn't the case, I should new installation El Capitan on this USB key?

    You could, but he not was not done correctly it would your Time Machine backup in danger.

    All this work will be or what I need to install a HARD drive internal?

    Install a new HARD drive would be by far the best option.

    A new external hard drive would be the second best option.

    However, it is impossible to give you a strong Adviser without knowing exactly what model of Mac Mini, you...?

    Reason is as mentioned above, a USB 2.0 external hard drive would be very slow and you would do much better with an external hard drive FireWire, USB 3.0 and Thunderbolt according to which ports are a your Mac Mini.

  • How to connect the airport to Mac directly without using a Wi - Fi connection

    How do you connect Airport directly backup device to Mac without using a Wi - Fi connection

    Assuming you mean a TimeCapsule, you use an adapter or an ethernet cable from one of the Lan Ports to an ethernet port on your computer.

    If it's a MacBook Air, its best post in the MacBook air Forum and not MacBook Pro forum. I would ask that it be moved there.

Maybe you are looking for