Mac is too slow, Mail is blocked and will not open!


Two problems in one - slow Mac and the Mail app crashing!

I am running OS X El Capitan 10.11.6. Since the last few days my Mac slowed considerably and takes a long time to start, search, and perform several tasks. Everything freezes and the small circle of color appears in almost everything I try to do. After waiting for a while, it could be 4-5 minutes, I can get back to work.

I used only about 150 GB of my 1 TB HARD drive space.

Today the mail has crashed and when I click on the 'Open' button it goes down just yet once without opening the window. Other applications like suggestd and some internal applications also keep crashing.

Can someone help me understand what to do? Thank you!!


Hello cbhuta,

Thank you for using communities Support from Apple. I have a problem with your Mac after update of OS X El Capitan, is not what you expect. If I understand correctly, you are unable to open the mail and your Mac is running more slowly than expected. To refine and resolve this problem, I suggest these steps in the following order:

1. start using disk utility to repair all easily correctable problem on OS X, or on your drive can be attributed to these issues by following the steps in this article:

Disk utility (El Capitan): a disc repair

2. then use Mode without fail to start up your Mac so that it performs certain checks, remove files from the system cache, check your startup disk and trying to fix problems if necessary directory.

Try safe mode if your Mac does not end commissioning
Graphics performance limited in recovery of OS X or in safe mode

3. you can find out if this unexpected behavior is related to the user file or parameter in trying to reproduce the problem to a different user account. This process includes creating a new user account, connect to it and test for the issue.

How to test a question in another account on your Mac.

See you soon!

Tags: Mac OS & System Software

Similar Questions

Maybe you are looking for