Mac - ordered Adobe Acrobat DC it's PC only

Similar Questions

• I have Adobe Creative Suite 5 Design Premium of "" for Mac.  Adobe Acrobat included?

  Hello

  I have Adobe Creative Suite 5 Design Premium of "" for Mac.  It was bought and downloaded ~ Nov 2010.  However, it seems that I never downloaded Adobe Acrobat, which looks like it is on a separate disk.  Long story... but am only to start using this software now after 2 years!  In any case, I wonder if I can download this drive safely at this point?  Also, I see that there are a number of updates that I should install, so I was wondering if I should hold off on those until after you download Acrobat?  I got a serial number for installation of other Adobe included in Creative Suite 5 software.

  Thank you very much

  Janice

  You can download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important article Instructions on the pages to download to this site or the download may not work properly.

  CS5:

  http://prodesigntools.com/all-Adobe-CS5-direct-download-links.html

• Not able to download order Adobe Acrobat Professional XI after only 30 days to receive the order?

  I paid and received a download for Adobe Acrobat Professional XI more than 30 days ago. However, I was not bale to download right now. Now since 30 days I'm not able to pick up my order and download? Please let me know how can I download the software I paid?

  You can download the trial and activate it with your serial number. Other than that contact support and ask them to release the quota to download again.

  Mylenium

• Can I activate a version of windows and then check with the serial number on a version for mac download adobe acrobat?

  Hello

  I regret that I bought a windows version of the teacher and student Acrobat XI, because I m using a macbook.

  What I have to return the product with the CD packaging to adobe, or can I activate my product to get the serial number that also integrates with the installed mac version?

  cordially thank you for help

  :-)

  You must exchange your product, return, cancel or Exchange an Adobe order

• I bought Adobe Acrobat DC, it's for PC, I have a Mac, how do I that?

  I bought Adobe Acrobat DC, it's for PC, I have a Mac, how do I that?

  Hi Lana,

  Continue the conversation on your thread previous link: Mac - ordered Adobe Acrobat DC it's PC only

  Kind regards

  Rahul

• Accidentally ordered Windows Acrobat XI, but I have a Mac

  Hello

  I accidentally ordered Adobe Acrobat Pro XI (English Windows), but I have a Mac.  No idea how the error happened, but I want to fix it.  Please help!

  
  

  Richard
  

  Hi Richard,

  Must be able to reach out to support here: Contact Customer Care
  I selected "Decide what to buy", but you have already made a purchase... so you will need to specify that for the Customer Service representatives.

  Hope that helps!

  Taylor

• I just bought the scansnap ix500 that comes with Adobe Acrobat DC.  I'm short on a Mac.  I wanted to download the Acrobat software and then switch to Pro.  But I can't seem to download Acrboat on my Mac.  Ideas?   I would like to just pay for upgrade, r

  How can I go about downloading the Acrobat to Adobe DC on my Mac.  I have a redemption through my Fujitsu ScanSnap ix500 code buy.  Then, I want to upgrade to Adobe Pro.

  Hi Dana,

  For a Mac computer, you can get the software Acrobat Pro DC only, the standard version is only for Windows, you can check the difference between the two here: Plans and prices: compare the versions. Adobe Acrobat DC

  You can only buy Office DC Acrobat (perpetual / standalone license) here: Plans and prices | Adobe Acrobat DC

  Click on the drop down under desk DC Acrobat only, then select the MAC version.

  

  Kind regards

  Sandrine Bani

• Where is the download Mac Adobe Acrobat 7 Pro version that doesn't require activation

  I bought Adobe Creative Suite 2 Premium, it cost more than €2,000. When I recently tried to reinstall due to having to reformat my hard drive that I could not activate it by phone or online.

  When I rang the number of help he directed me to the downloadable versions which don't require activation. Great! Until WHAT I realize Adobe Acrobat 7 Professional account is only available for Windows download.

  Where is the download for the Mac Version because it is not included in the package either. It's extremely urgent. Thank you in advance.

  No there is no download link for Mac for Acrobat 7.

  Kind regards

  Rave

• Upgrade to Adobe Acrobat Pro standard DC

  Hello

  We ordered Adobe Acrobat DC Standard and installed and it worked very well, then we have upgraded to Adobe Acrobat DC Pro.

  The serial number is different and is not a place to upgrade to enter the code, so we removed the standard software and installed the software with the Pro Code. However there is still standard. How do we get Pro installed and working?

  The software/installer is actually the same, but it switches between Pro or Standard that you bought...

  Try to log out / disable the software via the help menu, then exit & restart the program and reactivate the same place.

  Hope that helps!

• How to change the size of the page Adobe Acrobat XI Pro and Adobe PDF printer?

  We have a problem with incorrect page size in Adobe Acrobat Pro XI. It is installed in our Citrix environment on the terminal Server in Windows 2008 R2 servers.

  By default, the page size is set to 'letter' in Adobe Acrobat format and the Adobe PDF printer and we need to change it to "A4".

  

  Where are these registered setting and how can I change it? Is there a registry key or something else?

  I discovered, that it is possible to edit the template files ".joboptions" under "C:\ProgramData\Adobe\Adobe PDF\Settings" to change the page size for the Adobe Acrobat. What is the only way to do it?

  

  But how can I change the settings in the Adobe PDF printer?

  

  And what do we hurt that the page size is set to "letter"?

  OK, I found a solution.

  I exported the correct Adobe PDF Printer settings with rundll32.exe, PrintUIEntry... and imported on all servers with PsExec.

  ".Joboptions" files, I changed to the good size of the Page and then copied on all servers.

• Adobe Acrobat DC crash at startup

  Technical specifications

  Characteristics of the computer:

  OS: Windows 8 x 64 Enterprise build 9200 (v.6.2.9200)

  Adobe Acrobat DC version: 15.007.20033

  Hardware specifications:

  Computer model: HP Z820 workstation

  CPU: Intel (r) Xeon CPU E5-2620 0 @ 2.00GHz

  RAM: 16 GB (1600 MHz)

  GPU: Quadro K600, 1 GB of VRAM

  The Windows event log:

  General:

  The description for event ID 0 in source Adobe Acrobat cannot be found. Either the component that triggers this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

  If the event is on another computer, the display information had to be saved with the event.

  The following information has been included in the event:

  Details:

  - < Event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event " " > "

  - < System >

  < Provider name = » Adobe Acrobat"" " / >

  < EventID qualifiers = » 16400 " > 0 < / EventID >

  <Level>4</Level>

  <Task>0</Task>

  < Keywords > 0 x 80000000000000 < / Keywords >

  < TimeCreated SystemTime = » 2016-05 - 11 T 13: 09:27.000000000Z " " / >

  < EventRecordID > 93949 < / EventRecordID >

  < Channel > Application < / > channel

  < Computer > Z820 - 1283.dis.local < / computer >

  <Security />

  </System>

  <EventData />

  </Event>

  The question

  Dear Adobe forum,

  I have a user who has problems with Adobe Acrobat DC. The program stops at 5 seconds after you start and no error messages appear, except in the event log Windows I have indicated above.

  I searched everywhere for a solution to this problem, but I've never met who were able to remedy.

  I tried the following:

  -A simple reinstallation of Adobe Acrobat DC

  -Remove Adobe Acrobat DC using "Adobe Reader and Acrobat cleaning tool" Adobe (http://labs.adobe.com/downloads/acrobatcleaner.html)

  -Install the latest windows updates

  -User temp folder cleaned up (no relation no result, but only because these files are always a mess)

  I've never seen this problem before and it's only happened to this one user. All users in my company use the same exact Adobe Acrobat installation.

  The only difference I see from other users in my company, is that this user is one of the few other users windows 8 - all others are running 8.1 or 10.

  I really hope that this problem can be solved and please let me know if you need clarification or information.

  Best regards

  Jonas

  TI-Defender

  Hi jonasj76767127,

  Please try referring to this link: System Windows fix errors, freezes | Adobe software

  Try to reset the preferences by referring to this link: How to reset preference settings in Acrobat format.

  You can try to create a new user account and check if it works in the new user account.

  Let us know if that helps.

  Concerning

  Sarojini

• Problems with Adobe Acrobat 9 Standard on Windows 7

  used to have this on my Window XP; Windows 7 computer now and I tried to download Adobe Acrobat 9 Standard. Not only, it does not work, I can not use the Adobe Acrobat Reader, which was already on the computer. Any help would be appreciated.

  My guess is that you have a 64-bit machine (you have not mentioned). In this case, you must make updates to work correctly. If you can open Acrobat, updates can be made on the Help menu. If you can't, then you will need to download them from http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows. Download the most recent first and check the previous update is necessary and work towards your current version (maybe 9.0.0).) Then, make updates and restart after the last update.

  With a relocation, it's a good idea to remove the Acrobat folder before reinstalling. In addition, disable the installation of updated antivirus.

• I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number.  I had been using a 30 free trial version.  I don't have a confirmation e-mail.  When is that coming?  Do I have to download Acrobat, or does Adob

  I just bought Adobe Acrobat Pro DC for my Mac ($449) and I received an order confirmation and serial number.  I had been using a 30 free trial version.  I don't have a confirmation e-mail.  When is that coming?  What should I download Acrobat or Adobe allows only the software I have?

  within 1 business day pst.

  You can view your account, too: Adobe ID

• accidentally, I buy the windows version of adobe acrobat DC instead of the mac version. I have only a mac computer. can you please cancel my purchase and replace it with the version of windows with a mac version.  the order number is AD006058877NL. Rgds,

  I accidentally buy the windows version of adobe acrobat DC instead of the mac version I only a mac computer can you please cancel my purchase and replace it with the version of windows with a mac version.  the order number is AD006058877NL. Rgds, jan van montfort + 31681471049. [email protected]

  Hi Jan,

  I understand your concern, please see this doc on this subject: return, cancel or change an Adobe order

  Kind regards

  Rahul

• Hi I buy cloud Document to Adobe Acrobat Pro to win wrongly and I want the Mac version... How to proceed now?

  Hi I buy cloud Document to Adobe Acrobat Pro to win wrongly and I want the Mac version... How to proceed now?

  Back https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  So buy the right version