MacBook Pro 2015 system crash

Hello

my Macbook Pro 13 2015 "with screen Retina, that had been built less than a year ago keeps freezing completely. All this so far and I have reinstalled El Capitan for a second time but that has not worked. The trackpad works as well and there is nothing to do except to force farm by pressing the button for a few seconds. I know it's very risky and I really want to stop. The problem is that even if my AppleCare is not expired, I don't live where AppleStores are available.

Help, please.

Thank you

These must be run as administrator. If you have only one user account, you are the administrator.

Please launch the Console application in one of the following ways:

☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Step 1

For this step, the title of the Console window should be all Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ all Messages

in the list of logs on the left. If you don't see this list, select

List of newspapers seen ▹ display

in the menu at the top of the screen bar.

In the upper right corner of the Console window, there is a search box to filter. Enter "BOOT_TIME" (without the quotes).

Each message in the journal begins with the date and time when it was entered. Select the BOOT_TIME message that corresponds to the last boot time when you had the problem. Now, clear the search box to display all messages. Select those recorded before starting, during the time that something unusual was happening. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

For example, if the system is unresponsive or unable to stop for three minutes before you forced a reboot, post the timestamped messages within three minutes before the start time, not after. Please include the message BOOT_TIME at the end of the extract from newspaper - not at the beginning.

If there is a long series of messages, please post only one example of each. Do not post of many repetitions of the same message.

When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

Some private information, such as your name, may appear in the log. Anonymize before posting.

Please don't dump blindly thousands of lines in the journal in this discussion.

Please do not post screenshots of log messages - text poster.

Step 2

In the Console window, select

DIAGNOSIS AND diagnostic USE information reports ▹ System

(not diagnose them and use Messages) in the list of logs on the left. If you don't see this list, select

List of newspapers seen ▹ display

in the menu bar.

There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports. A crash report has a name that begins with the name of the process crashed and ends with ".crash". A report of panic has a name that begins with "Kernel" and ends with ".panic." A report of stall stop has a name ending with ".shutdownstall". Select the most recent of each, if any. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot. It is possible that none of these reports exist.

I know that the report is long, perhaps several hundred lines. Please report all this anyway.

If you don't see any report, but you know, there was a crash or panic, you can have selected diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.

In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "

Please do not post other types of diagnostic report - they are very long and rarely useful.

When you post the journal excerpt or the accident report, you might see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

Tags: Notebooks

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    com Steinberg.cubase8 - / Applications/Cubase 8.app/Contents/MacOS/Cubase 8

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    / Applications/utilities/Adobe Creative Cloud / * / Core Sync.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrash Daemon.app/Contents/MacOS/AdobeCrashDaemon

    2 February 2016, 06:44:36 PM/Library/Logs/DiagnosticReports/Cubase 8_2016-02-02-184436_ .hang [deleted]

    2 February 2016, 06:43:39 PM/Library/Logs/DiagnosticReports/Cubase 8_2016-02-02-184339_ .hang [deleted]

    2 February 2016, 06:39:23 PM/Library/Logs/DiagnosticReports/Cubase 8_2016-02-02-183923_ .hang [deleted]

    2 February 2016, 18:28:43 ~/Library/Logs/DiagnosticReports/Cubase 8_2016-02-02-182843_ .crash [deleted]

    2 February 2016, 18:27:46 ~/Library/Logs/DiagnosticReports/Cubase 8_2016-02-02-182746_ .crash [deleted]

    2 February 2016, 12:49:21 AM ~/Library/Logs/DiagnosticReports/Cubase 8_2016-02-02-004921_ .crash [deleted]

    2 February 2016, 12:09:50 AM ~/Library/Logs/DiagnosticReports/Cubase 8_2016-02-02-000950_ .crash [deleted]

    February 1, 2016, 19:35:31 ~/Library/Logs/DiagnosticReports/Cubase 8_2016-02-01-193531_ .crash [deleted]

    February 1, 2016, 18:36:34 ~/Library/Logs/DiagnosticReports/Cubase 8_2016-02-01-183634_ .crash [deleted]

    February 1, 2016, 05:47:10 PM/Library/Logs/DiagnosticReports/Cubase 8_2016-02-01-174710_ .hang [deleted]

    1 February 2016 05:00:28 PM/Library/Logs/DiagnosticReports/Adobe first Pro CC 2015_2016-02-01-170028_ .hang [deleted]

    / Applications/Adobe Premiere Pro 2015/Adobe Premiere Pro 2015.app/Contents/MacOS/Adobe first Pro 2015 CC CC CC

    February 1, 2016, 05:29:30 ~/Library/Logs/DiagnosticReports/Cubase 8_2016-02-01-052930_ .crash [deleted]

    February 1, 2016, 05:27:48 ~/Library/Logs/DiagnosticReports/Cubase 8_2016-02-01-052748_ .crash [deleted]

    January 31, 2016, 21:16:14 ~/Library/Logs/DiagnosticReports/Cubase 8_2016-01-31-211614_ .crash [deleted]

    January 25, 2016, 18:03:04 /Library/Logs/DiagnosticReports/Kernel_2016-01-25-180304_[redacted].panic [details]

    January 5, 2016, 02:02:39 /Library/Logs/DiagnosticReports/Kernel_2016-01-05-020239_[redacted].panic [details]

    ---------------

    Kernal panic report


    Anonymous UUID: 20A93797-6272-0302-2729-78344E08EAF7

    Sea 3 01:27:46 Feb 2016

    Panic report *.

    panic (cpu 0 0xffffff8024a177ea appellant): "Double fault 0xffffff8024a33914, registers: \n" "CR0: 0x000000008001003b, CR2: 0xffffff81e34a4ff8, CR3: 0x0000000027ff0000, CR4: 0x00000000001626e0\n" "RAX: 0 x 0000000000000008, RBX: 0xffffff81e34a5230, RCX: 0xffffff804357ea78, RDX: 0xffffff8024a33ad0\n" "RSP: 0xffffff81e34a5000, PBR: 0xffffff81e34a5200, IHR: 0xffffff81e34a5210, RDI: 0xffffff81e34a5230\n" "R8: 0 x 0000000000000007, R9: 0xffffff804357ea78, R10: 0 x 0000000000000007, R11: 0x0000000000000000\n ' ' R12: 0xffffff81e34a5220, R13: 0xffffff8203593e50, R14: 0xffffff81e34a5210, R15: 0xffffff81e34a5230\n" "RFL: 0 x 0000000000010046, RIP: 0xffffff8024a33914, CS» ': 0 x 0000000000000008, SS: 0x0000000000000010\n "" error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.50.1/osfmk/i386/trap_native.c:1 68.

    Backtrace (CPU 0), frame: return address

    0xffffff81e34b4cf0: 0xffffff802492ad21

    0xffffff81e34b4d70: 0xffffff8024a177ea

    0xffffff81e34b4ed0: 0xffffff8024a3456f

    0xffffff81e34a5200: 0xffffff8024a33ca3

    0xffffff81e34a5220: 0xffffff8024a16546

    0xffffff81e34a54c0: 0xffffff8024a33ca3

    0xffffff81e34a54e0: 0xffffff8024a16546

    0xffffff81e34a5780: 0xffffff8024a33ca3

    0xffffff81e34a57a0: 0xffffff8024a16546

    0xffffff81e34a5a40: 0xffffff8024a33ca3

    0xffffff81e34a5a60: 0xffffff8024a16546

    0xffffff81e34a5d00: 0xffffff8024a33ca3

    0xffffff81e34a5d20: 0xffffff8024a16546

    0xffffff81e34a5fc0: 0xffffff8024a33ca3

    0xffffff81e34a5fe0: 0xffffff8024a16546

    0xffffff81e34a6280: 0xffffff8024a33ca3

    0xffffff81e34a62a0: 0xffffff8024a16546

    0xffffff81e34a6540: 0xffffff8024a33ca3

    0xffffff81e34a6560: 0xffffff8024a16546

    0xffffff81e34a6800: 0xffffff8024a33ca3

    0xffffff81e34a6820: 0xffffff8024a16546

    0xffffff81e34a6ac0: 0xffffff8024a33ca3

    0xffffff81e34a6ae0: 0xffffff8024a16546

    0xffffff81e34a6d80: 0xffffff8024a33ca3

    0xffffff81e34a6da0: 0xffffff8024a16546

    0xffffff81e34a7040: 0xffffff8024a33ca3

    0xffffff81e34a7060: 0xffffff8024a16546

    0xffffff81e34a7300: 0xffffff8024a33ca3

    0xffffff81e34a7320: 0xffffff8024a16546

    0xffffff81e34a75c0: 0xffffff8024a33ca3

    0xffffff81e34a75e0: 0xffffff8024a16546

    0xffffff81e34a7880: 0xffffff8024a33ca3

    0xffffff81e34a78a0: 0xffffff8024a16546

    0xffffff81e34a7b40: 0xffffff8024a33ca3

    0xffffff81e34a7b60: 0xffffff8024a16546

    0xffffff81e34a7e00: 0xffffff8024a33ca3

    0xffffff81e34a7e20: 0xffffff8024a16546

    0xffffff81e34a80c0: 0xffffff8024a33ca3

    0xffffff81e34a80e0: 0xffffff8024a16546

    0xffffff81e34a8380: 0xffffff8024a33ca3

    0xffffff81e34a83a0: 0xffffff8024a16546

    0xffffff81e34a8640: 0xffffff8024a33ca3

    0xffffff81e34a8660: 0xffffff8024a16546

    0xffffff81e34a8900: 0xffffff8024a33ca3

    0xffffff81e34a8920: 0xffffff8024a16546

    0xffffff81e34a8bc0: 0xffffff8024a33ca3

    0xffffff81e34a8be0: 0xffffff8024a16546

    0xffffff81e34a8e80: 0xffffff8024a33ca3

    0xffffff81e34a8ea0: 0xffffff8024a160c8

    0xffffff81e34a8fd0: 0xffffff8024a33e69

    0xffffff8203593f40: 0xffffff8024941deb

    0xffffff8203593f90: 0xffffff8024942330

    0xffffff8203593fb0: 0xffffff8024a116e7

    Corresponding to the current thread BSD process name: kernel_task

    Mac OS version:

    14F1509

    Kernel version:

    14.5.0 Darwin kernel version: kills Sep 1 21:23:09 PDT 2015; root:XNU-2782.50.1~1/RELEASE_X86_64

    Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

    Slide kernel: 0 x 0000000024600000

    Text of core base: 0xffffff8024800000

    Text __HIB base: 0xffffff8024700000

    Name of system model: MacBookPro9, 1 (Mac-4B7AC7E43945597E)

    Availability of the system in nanoseconds: 50822136269

    last load kext to 5216249635: com.nvidia.CUDA 1.1.0 (addr 0xffffff7fa6e2d000 size 12288)

    kexts responsible:

    com.nvidia.CUDA 1.1.0

    com.paceap.kext.pacesupport.snowleopard 5.9.1

    com.movavi.driver.SoundGrabber 1.6.5

    com.globaldelight.driver.Boom2Device 1.1

    com.uaudio.driver.UAD2System 8.3.0

    com.digidesign.iokit.DigiDal 9.0f4

    4352 at.obdev.nke.LittleSnitch

    com.apple.driver.AppleGraphicsDevicePolicy 3.7.7

    com.apple.driver.AppleHWSensor 1.9.5d0

    com Apple.filesystems.autofs 3.0

    com.apple.driver.AGPM 110.19.6

    com.apple.driver.ApplePlatformEnabler 2.2.0d4

    com.apple.driver.X86PlatformShim 1.0.0

    com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleMikeyDriver 272.18.3

    com.apple.driver.AppleHDAHardwareConfigDriver 272.18.3

    com.apple.driver.AppleHDA 272.18.3

    com.apple.driver.AppleUSBTCButtons 240.2

    com.apple.driver.AudioAUUC 1.70

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHWAccess 1

    com.apple.GeForce 10.0.4

    com.apple.driver.AppleIntelHD4000Graphics 10.0.6

    com.apple.driver.AppleHV 1

    com.apple.iokit.IOBluetoothUSBDFU 4.3.6f3

    com.apple.driver.AppleBacklight 170.7.4

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

    com.apple.driver.AppleFIVRDriver 4.1.0

    com.apple.driver.AppleMCCSControl 1.2.12

    com.apple.driver.AppleSMCPDRC 1.0.0

    com.apple.driver.AppleSMCLMU 2.0.7d0

    com.apple.driver.AppleIntelFramebufferCapri 10.0.6

    com.apple.nvidia.NVDAStartup 10.0.4

    3.10.25 com.apple.driver.AppleMuxControl

    com.apple.driver.SMCMotionSensor 3.0.4d1

    com.apple.driver.AppleLPC 1.7.3

    com.apple.driver.AppleThunderboltIP 2.0.2

    com.apple.driver.AppleUSBTCKeyEventDriver 240.2

    com.apple.driver.AppleUSBTCKeyboard 240.2

    com.apple.driver.AppleIRController 327,5

    com.apple.driver.AppleFileSystemDriver 3.0.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 36

    com.apple.driver.AppleUSBHub 705.4.2

    com.apple.driver.XsanFilter 404

    com.apple.iokit.IOAHCIBlockStorage 2.7.1

    com.apple.iokit.IOAHCIPassThrough 1.0.3

    com.apple.driver.AirPort.Brcm4331 800.20.24

    com.apple.driver.AppleSDXC 1.6.5

    com.apple.iokit.AppleBCM5701Ethernet 10.1.3

    com.apple.driver.AirPort.Brcm4360 930.37.3

    com.apple.driver.AppleFWOHCI 5.5.2

    com.apple.driver.AppleAHCIPort 3.1.2

    com.apple.driver.AppleUSBEHCI 705.4.14

    com.apple.driver.AppleUSBXHCI 710.4.11

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com Apple.NKE.applicationfirewall 161

    com Apple.Security.Quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com Apple.kext.Triggers 1.0

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.DspFuncLib 272.18.3

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

    com.apple.nvidia.driver.NVDAGK100Hal 10.0.4

    com.apple.nvidia.driver.NVDAResman 10.0.4

    com.apple.iokit.IOSurface 97.4

    com.apple.iokit.IOFireWireIP 2.2.6

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

    com.apple.iokit.IOBluetoothFamily 4.3.6f3

    com.apple.driver.AppleSMBusPCI 1.0.12d1

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.iokit.IOAcceleratorFamily2 156.16

    3.10.25 com.apple.AppleGraphicsDeviceControl

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    3.10.25 com.apple.driver.AppleGraphicsControl

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.IOPlatformPluginFamily 5.9.1d7

    com.apple.driver.AppleHDAController 272.18.3

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOHDAFamily 272.18.3

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    com.apple.driver.AppleThunderboltEDMSink 4.0.3

    com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

    com.apple.driver.AppleUSBMultitouch 245.2

    com.apple.iokit.IOUSBHIDDriver 705.4.0

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    3.1.7 com.apple.driver.AppleThunderboltNHI

    com.apple.iokit.IOThunderboltFamily 4.2.2

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.iokit.IO80211Family 730.60

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    4.5.8 com.apple.iokit.IOFireWireFamily

    com.apple.iokit.IOAHCIFamily 2.7.5

    com.apple.iokit.IOUSBFamily 720.4.4

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com Apple.Security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 398

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com Apple.KEC.pthread 1

    com Apple.KEC.corecrypto 1.0

    com.apple.kec.Libm 1

    I notice that you have several changes to third-party hardware.  There are some third-party RAM installed and a double HARD drive installation.  They should be directed to see if one of them is the cause.

    These are your software possible candidates for your kernel panic:

    Remove them and reinstall them individually to find the "problem child".

    NVIDIA, CUDA is the prime suspect in my opinion.

    Ciao.

  • What is the largest size SSHD I can put in my Macbook Pro 2015?

    I have a model early 2015 MacBook Pro 13 w/retina with 8 GB of RAM with a 128 SSHD.  I want to upgrade the SSHD and I have a few questions:

    1. What is the largest size that I can install it?

    2. how to re-install the operating system?

    Thanks in advance for your help...   I apologize if this question has already been asked, but I couldn't find the answers.

    Technically, SSHD refers to a drive of Fusion purchased in-store, with a rotating part (the hard drive) and a Solid State Drive, all in one package.

    I think you meant to ask about Solid State Drive or SSD. That's all that will fit in the MacBook pro 13 - in 2015.

    Line of OWC/Macsales Aura of "stick" form factor drives go up to about 1 TB at a price:

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