MAIL CRASH since installing iOS9.3 on iPhone 6 Plus mail crashes on opening. Problem since installing 9.3.1.

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• I go to sync my phone and he said: ' the iphone couldn't sync because this computer is no longer allowed for items purchased on this iphone» When I go to allow it is said that it is already permitted. ios9.3.1, iphone 5 s

  I go to sync my phone and he said: ' the iphone couldn't sync because this computer is no longer allowed for items purchased on this iphone» When I go to allow it is said that it is already permitted. ios9.3.1, iphone 5 s

  Hello dinukago,

  Thank you for using communities of Apple Support.

  Since your post I understand that you get an error that your computer is not authorized for items purchased on your iPhone.  As you tried to allow already and know that your computer is allowed, then it seems that you have the content of another Apple ID on your iPhone.  If you have any other Apple ID then please allow your computer so that it be synchronized.

  Allow your computer in iTunes

  Take care.

• Firefox crashes on opening a few seconds. has all of a sudden started several weeks ago and I have not been able to get since. I reinstalled but update did not work. It will not be open even in safe mode. Help!

  Firefox crashes on opening a few seconds. That started everything suddenly a few weeks ago, and despite several attempts to every day, I still cannot load firefox application. It crashes immediately on startup every time anything and journalist accident happens. I studied all the articles and followed their suggestions. I installed the latest version of firefox and still get the same results. I can't even open firefox in safe mode.

  Heather, not sure I can help, I'm not a Mac user, but I'll have a look at the crashIDs that you provided.

  Update:

  • Crash report ID: [6326058f-1fca-4d4d-a080-af8902120119]
    • signature: TFont::CreateFontEntitiesForFile (const char *, bool, TSimpleArray < TFont * > &, bool, short, char const *)
  • Crash report ID: [69534b6f-7662-4c09-bf2e-39fff2120104] signature as above

  There are very few reports recent crash with this signature, they could even be your plant. If you follow the suggestions in the article I linked above there is not much that can be done easily. You should try discount the possibility that the cause is malware by scanning with several updated tools.

  Malware controls
  Have you seen and followed the advice

  • Fix Firefox problems caused by malicious software
  • the first step trying to detect malware, a typical suggestion is this message from the-edmeister /questions/914980 #answer - 302372

  Clean reinstall it
  If you find no malware, it can be interesting to try a new re - install and a clean profile, none of them are simple and must be done with care, so first try malware scans, those who will take a while to sort.

  Rather a last resort: fill out a bug report
  
  If you are ready to try to answer the inevitable questions and have an email account anonymous, that you can use for recording, you can follow the link from the report above and click on 'report' to create a bug report on the crash.

• Given that I have install iOS 9.3.1 my iPhone 6 Plus is very slow, in the speakers and keyboard, I can't watch videos in YouTube or Facebook and sometimes do not work the volume buttons and lock

  Given that I have install iOS 9.3.1 my iPhone 6 Plus is very slow, in the speakers and keyboard, I can't watch videos in YouTube or Facebook and sometimes do not work the volume buttons and the lock. I rebooted my phone like 10 times and it does not work, I need help,

  Have you tried a forced reboot? Hold down the home and Sleep/Wake buttons simultaneously for about 15-20 seconds , until the Apple logo appears. You won't lose anything.

  If this does not help, I would like to try a restore:

  https://support.Apple.com/en-us/HT201252

• I just installed ios 9 today and tried to set up "Hey Siri" on my iPhone 6 Plus.  I have the phone on and said "Hey Siri" so many times that I am blue in the face.  He just telling me "Sorry doesn't quite have that." Try again. '  I have a

  I just installed ios 9 today and tried to set up "Hey Siri" on my iPhone 6 Plus.  I have the phone on and said "Hey Siri" so many times that I am blue in the face.  He just telling me "Sorry doesn't quite have that." Try again. '  I also tried to reset the settings of the phone under the "Reset" option and again without success.  Everyone knows the problem?

  Not having is not the issue here.  Have you tried to ask a question after Hey Siri? Should really wait that long either.

• My 5s, IMessage iPhone does not work and when I try to activate it by electronic mail, the box opens, but I hit the sign in button and his stays there as it's frozen! Someone help me please find a solution

  My 5s, IMessage iPhone does not work and when I try to activate it by electronic mail, the box opens, but I hit the sign in button and his stays there as it's frozen! Help

  A deal with this * day. Only thing that worked was plugging it into the computer, it supported up to the computer. Do you have a reset, and when that went to spend he asked me to do an update "carrier". If you're on verizon? My co worker and I have the two are facing it today

• the screen is huge, after a clean install of XP and IE crashes after opening

  Hello. I hope someone can help. I had a nasty virus my virus program has not detected in time. After that that he has been detected and deleted my computer did not work well. the virus program had deleted some files from XP to base when he got rid of the virus. I tried to repair windows with the XP cd, but my HARD drive freeze. Well I ended up getting a new HARD drive and I full format before installing windows xp. XP installed fine and I then progressed in the installation of all the drivers that came with my computer, when it was new, which was about 15 CD. Well now, I have more problems. my screen is HUGE and I am unable to change the screen meanless and IE crashes after opening. until I reinstalled windows, I took my wireless card and reinstalled after installing windows. It shows that I have a good internet connection, but it still crashes. can anyone help. my XP cd has SP2 on it.

  You want to get your computer up to date. You can get SP3 from here and there are more than 100 + updates after the SP.

  Service Pack 3: http://www.microsoft.com/en-us/download/details.aspx?id=24

  I hope this helps.

• My computer crashed with open lightroom, since the reboot I get a msg LR encounted error reading of his hiding the preview and needs to stop smoking

  Hi all

  My computer crashed with open lightroom since the restart, I get a msg "LR encounted an error while reading its preview cache and needs to stop smoking.

  I would be grateful for any suggestion

  Thank you very much

  In the same folder that your catalog file is a subfolder whose name ends with Previews.LRDATA. Delete this subfolder. Do not remove your catalog file (whose name ends in. LRCAT)

• iCloud mail does not open

  Hello

  I'm not able to open my mail at iCloud.com. It works very well in the Mac Mail program in Mac OS, but logging on the site iCloud.com the mail does not open. It says I have the no network to connect or is slow. This is not true since everything else works.

  I am running MAC OS El Capitan version: 10.11.6.

  I use the latest version of Safari.

  All updates are installed.

  I deleted all cookies and history in Safari.

  It works very well in the Mac Mail program and also fine on iPhone may in the mail of iOS.

  Apple cloud status pages said no problem with mail.

  After a long period iCloud.com suggest to report the problem to apple. I did this several times.

  My internet provider is Bredbandsbolaget.se.

  I tried for several days.

  What can be the problem?

  I have the same problem, but when I put the language of my Czech default to another (in English), Mail opens ok.

• Windows Live Mail does not open. Immediately said 'Windows Live Mail has stopped working' no error code.

  original title: Live Mail does not open

  Not everything goes very well for months in fact no problem since I installed that, then all of a sudden Windows Live mail does not open. He's trying, 'Start-up', but then a box will appear which says "Windows Live Mail has stopped working" and then goes on to say that we are looking for a solution, nothing. "A problem with the program to open correctly. Windows will close the program and notify you if a solution is available"then nothing. No code, no help, zero.

  Submit all Live queries on the forum right here:

  Windows Live Solution Center
  http://windowslivehelp.com/

• Safari crashes on opening. Errors: Exception Type: EXC_BAD_ACCESS (SIGSEGV) of Exception Codes: KERN_INVALID_ADDRESS at 0 x 0000000000000023. I have already downloaded the last update: 9.1.3, flash removed, removed malicious software known with Malwarebyt

  Safari crashes on opening. The errors are:

  Exception type: EXC_BAD_ACCESS (SIGSEGV)

  Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000023.

  I have already downloaded the last update: 9.1.3, flash removed, removed malicious software known with Malwarebytes. I would like to re - install the operating system, but I downloaded an upgrade initially and do not know what file name to look for to try to do more. I may or may not have a backup. If I do, are there instructions for this kind of restore somewhere?

  Thank you.

  Hello

  Can be an extension Safari or third party plugin that is causing Safari to unexpectedly stop then follow the instructions in this article to support > Safari: no support for third-party modules can cause Safari to suddenly quit, or have performance problems

• iPhone 6 Plus kill local Wi - Fi

  For many months now, any time my phone is 'asleep' and plugged into a power supply at home, 3 to 5 minutes later; all the other internet connectivity on al, other devices dies. 0.0mbbs. disable Wi - Fi on my iPhone, or unplug it, will instantly restore connectivity to all devices. Just to wake up the phone will sometimes restore connectivity with other devices. Over the months, I found several people who describe similar situations, such as:Re: hook up 6 more with iOS 9.2 in any charger turns off the home Wifimy problem is not specific to iOS 9.2, as I am currently on 9.3.2.  Because there is a delay when I plug in my phone when the Wi - Fi takes, it took me several months to put the two together.  I had the phone for about a year and a half, and I know that he has not always done this.

  This discovery of connection in the incident prompting fortunately also led to one explanation of the other strange behavior. Like why my iPad will not be updated or backup from one day to the next, or why the emails come through on all my devices. In general, because I leave my phone on all night, I don't actually no link on any of my other devices updates and synchronization of accounts etc.

  The WAP is an airport extreme (ac) as well as two airport expresses as Extenders to obtain coverage on the edge of my yard, very skinny, very deep.  I tried:

  • update the software on all access points
  • reset all access points
  • Restore the access points to a new SSID and password default
  • Regardless of whether or not the phone is freshly restarted
  • regardless of whether its access point is enabled or not
  • "Wi - Fi assist" has never been on

  Interestingly, when Internet connectivity is blocked to the top, I can still see and control the access points through the most convenient airport on my iPad app. It is particularly slow but in response.  No network conflict is reported.

  I got used to leave my iPhone Wi - Fi off when I'm at home, which has obvious disadvantages. This seems to be a bug in more common than just my particular network put in place...   Anyone out there have ideas, resources for trying or is it just a bad batch of Wi - Fi chips that took a few months to go wrong?  I feel that this problem is much more common that the messages on the forums would have you believe, but it takes some troubleshooting to find out what exactly the problem beyond the capabilities or the patience of the average consumer.

  One thing that you seem to have not tried the reset of your iPhone to factory default.

  What I would do is the iPhone using iCloud, or even better backup, iTunes on Mac or PC and then reset the default iPhone. Then, before installing apps check and see if the behavior of killing of Wi - Fi is always present.

  If it is you know it is something inherent in the iPhone 6 Plus running the current software and you can restore it from your backup and expect that Apple to deliver a software fix for the problem or see if Apple will exchange the iPhone for those who do not show this behavior.

  If it isn't, then you know that one of the applications is the origin of the problem. In this case, you will need to install your applications at the time and a test for the behavior of killing of Wi - Fi to determine what app is causing the problem.

• I have software version 9.3.1 on my iPhone 6 Plus.  As of today, none of my audio books in iBooks will play.  Please notify.

  I have software version 9.3.1 on my iPhone 6 Plus.  As of today, none of my audio books in iBooks will play.  Could someone please advise how this can be solved?

  What happens when you try to play (y yo get error messages?), and what did you see if that fixes it for example that you have:

  -tried to close the iBooks application via the taskbar of the phone

  -do a soft-reset/reboot the phone

  -deleted and synchronized their return from your computer's iTunes library (if you don't have them on your computer then file > devices > transfer purchases before deleting). Or you could, purchases on the iTunes store (and are still in the store and you have not reached the country since their purchase) be able to re-download them via the tab purchased in the iBooks app.

• iPhone 6 Plus warranty

  I've owned my iPhone 6 Plus since a few months and a week or two ago I noticed when I was replacing my case that my iPhone is slightly bent near the power button. This disn can't cause any screen problems so I never noticed however scrutinize every time the screen is black around the area that is folded the edges of the screen seem to shine more white than other regions... However, before that I also found that a purple mark appears on my screen when there is a dark background, it is perhaps pasted pixela I was wondering if this is covered by the warranty and if I take my phone to the Apple Store that they may be able to replace or fix it?

  Thank you

  You will need an Apple Genius visually inspect the iPhone.

  There is no way of knowing if this is covered unless it is inspected. If they "accidental damage" so it will not be repaired.

  If there is a defect in the phone, as with some other iPhone 6 Plus' which are folded, then Apple will take care of you with your 1 year warranty on hardware.

  You have AppleCare, accidental damage are covered with a service fee if the repair can be done at full cost. Don't know what that it cost will be, so it's best to have someone physically look at the device.

  Good luck

• my iphone hangs when I try to open the content of the email

  my iphone hangs when I try to open the content of the email

  What ios version do you have? It's 9.3? Because there is a bug in the most recent update, which can freeze your mail and Safari.

  Apple should have an update out before the end of week

  Fingers crossed