MailStore unity and Exchange

Hello!

(1) how unity distinguish e-mail, fax and voice messages when it verifies the Subscriber mailbox?

(2) when the unit checks the mailbox of the Subscriber for new messages, it seems that in the Inbox or in all folders?

Thank you

Sergey

1. the unit uses extended MAPI properties to determine whether a message is of a particular type (i.e. the message class IPM. Note.Voice.Unity with a media type of voice and an attached WAV is considered an answering machine). Types of fax can be defined by 3rd party Fax Configuration tool from fax servers 3rd party use various message classes for new messages.

2. the unit cannot access the Inbox of reception and deleted items folder (it may empty the sent items folder) - no other folders are accessible.

Tags: Cisco Support

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