Malfunctioning mouse generic Gaming while scrolling {need assistance}

Okay, so after wiping my hard drive and reinstall Windows 7: Ultimate, refuses the mouse scroll correctly, however, on the same system and the same computer, it worked before! What should I do?

The mouse is linked here on Amazon.com

Hello

Thanks for posting your question in the Microsoft Community forum.

According to your description, it seems that you can't use the mouse after re install Windows on your computer. There might be a chance that drivers are not updated, so you can't use it. I would ask you to update all device drivers and see if it works for you.

You can follow the steps described in the following Microsoft article and see if it helps to update the drivers.

 

Update drivers: recommended links

http://Windows.Microsoft.com/en-us/Windows/update-drivers-recommended-links#update-drivers-recommended-links=Windows-7

 

Automatically get recommended drivers and updates for your hardware

http://Windows.Microsoft.com/en-in/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

 

If the problem persists, try to update the drivers from the manufacturer's website. If you are unable to find the drivers thanks to give us brand and model of your computer and the mouse , and we will help you find the drivers.

Get back to us with the result of the suggestions and information.

Kind regards.

Tags: Windows

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