Malware freezes when parsing file windows apps

I tried to run Malwarebytes and iobit malware fighter and freeze them when they get to C:\Program Files\WindowsApps\4DF9E0F8.Netflix_1.10.0.56_x64__mcm4n.        The timer continues to run, but the digitised objects remains the same and if I try to click on anything that either the screen fades and I can't do anything.

Anyone has any suggestions please?
Thank you!

Hi and thank you very much for that, I finally managed to get access to the folder WindowsApps hidden and deleted 3 files Pinterest records and then reinstall the store Pinterest.  Made 4 scans now with different tools and no problem.

Thanks again
Wendy

Tags: Windows

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