massive problems with E260

Last night, I unplugged a refill and have been able to work and found it works not.  My scrolling ring turns on but the screen is black.  A support agent has accompanied me through an update firmware and reformatting.

and now.  My scrolling ring lights and I have a black screen. No, it will connect to the computer to all others then in recovery mode.

Very frustrated at this point.

Any idea?  I went through pages and pages of messages of the forum and so far, everything seems to have been resolved with reformatting or firmware updates.   And this combination seems to have failed here.   So I give this thing for the dead?   I've had about a year and a half.

Could someone please give me a step by step market but what I should do?

I got into recovery mode (everything off, slide power on, connect it to the computer, have MB16 on my scrreen)

OK now what?

Tags: SanDisk Sansa

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