Media files blackBerry Smartphones are being real format poster

HIII everybody... Since a few days what ever multimedia file arrives on my sound card be displayed in format of rem. I am able to use it on my bb, but whenever I try to the excess of my media card with my laptop, I cannot browse these files because they come from the real format which is unsatisfactory format in a laptop. I disable my encryption too but still... Any suggestion guys?

Hi hunny89

Please refer to this Knowledge Base Article:

KB31506 : How to save or copy encrypted files to map of multimedia in a smart BlackBerry phone to a computer

 

 

Good luck.

Tags: BlackBerry Smartphones

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