membership of creative cloud second time, priceless offer of membership to a different username

Similar Questions

• Hey, I just wanted to buy a package complete apps for creative cloud every time that I enter the stage at the confirmation stage its tells me there is a problem procedure and I need to contact customer service

  Hey, I just wanted to buy a package complete apps for creative cloud every time that I enter the stage at the confirmation stage its tells me there is a problem procedure and I need to contact customer service

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

• I just switch to CC to photographers. I downloaded and uninstalled Manager creative cloud several times and whenever I do tab apps under creative cloud wrote "the installation is no longer functional. Uninstall and reinstall... I continue to do th

  I just switch to CC to photographers. I downloaded and uninstalled Manager creative cloud several times and whenever I do tab apps under creative cloud wrote "the installation is no longer functional. Uninstall and reinstall... I continue to do this with the same results

  Please follow the steps below.

  1. Follow the Solution 1 and 2 of error: "unable to install". Creative Office Cloud
  2. Install Creative Cloud Desktop Application using Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Hope this will help you.

  Kind regards

  Hervé Khare

• I downloaded creative cloud several times, why does the Bureau not appear after installation?

  I downloaded creative cloud several times, why does the Bureau not appear after installation?

  Sure Trudi.

  The agent would be able to connect to your machine and solve the problem.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

• Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Help, I can't open any of my files in adobe first pro cc 2014, using the 30 day trial of creative cloud, every time, I try to view my files, it crashes!

  Hi Sheila,

  Try this:

  Before you import your files, go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select Remove previews. Then import your files.

  I would like to know if it works.

  Thank you

  Regalo

• I bought a subscription of dreamweaver through amazon, but get the trial offer when I try to download.  I have to pay the subscription for 3 months now, but cannot access the program.  I have installed and uninstalled creative cloud several times v

  Anyone know how I can get this program?  I'm paying for it but could not get anything other than a free trial!

  Hi John,.

  I checked your account details.

  The subscription is not yet activated.

  Please see this document to activate it:

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Let us know if that helps.

  Concerning

  Megah Rawat

• Installation of cloud second time

  If I tryied to install my licens abo second cloud on my Local PC... the first time the problem is that on my drive C: did not have enough space for LR and PS and now I will install it a my drive d but the download does not start... If I click after downloading on the cloud icon I get the promt if I run or save and I click Run then nothing... also when I click on save and after that start the file downloaded... as nothing happened... so what can I do to install Photoshop and Lightroom on my d drive... I also deleted all folders that I find on drive C: named Adobe... Thankx for any help or assistance in this case

  Installation location of change in HR Applications

  With the application of CC open, select the gear icon in the upper right, and then choose Preferences.  In the preferences of the screen select creative cloud and then look for the drop-down list installation location

• I tried to download creative cloud various times and I get the error code A12E5 to help

  

  Hi Strangepurple,

  I apologise for the inconvenience that you have been facing. Please try to download from direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html.

  Please follow the very important instructions before downloading.

  Kind regards

  Romit Sinha

• After buying the creative cloud full offer cannot yet open indesign cc 2015 etc. still wonder about buying programs

  Hey everybody! I downloaded the trial of indesign cc version 2015 and Illustrator cc 2015. He went out and so yesterday I bought full creative cloud for students (special offer for €192,78 / year) but indesign and illustrator don't open and rather ask once again for the purchase of programs. Please help me. I need for my work with indesign and illustrator. Thank you, tina

  Check your subscription payment has been processed and your adobe id is correct, https://www.adobe.com/account.html

  log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• Free trial download photoshop using old adobe account, then bought creative cloud package using new account, but he still said trial exceeded and buy now!

  Hey! If anyone can help me I would be really grateful!

  I am a student in new art and 2 weeks just before I got my email from the University, I thought I would practice on photoshop and download a free trial with a former adobe account (I have a map of the internet at the time simply pay for it)

  Just as my trial period is not exceeded, I decided to use my new email student to create an adobe account to qualify for the discount and buy the package of creative cloud on my computer. So, I bought the prepaid annual creative cloud with the student offer a discount.

  Before buying the property that I dragged my photoshop trial to the trash and empty, not knowing that I had to maybe uninstall the creative cloud...  (I am not the less expert advanced bit).

  After the online payment for the package he said creative cloud will open and I'll see the downloading programs. But when creative cloud opened saw all was a sign of the trial expired next to the photoshop application and a buy now button. I tried to contact adobe but are experiencing technical difficulties and cannot help me right now.

  Please if anyone knows or understood exactly what I was wrong could you tell me how to fix and successfully download the creative cloud package, which I paid for!

  Thank you!

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  Stop Creative Cloud 2015 to return to the mode of trial

• We woould like to order a licens more creative cloud

  How can order us another license of creative Cloude? I can't find it when I'm connected online

  Hi Annika,

  Here is a link where you can buy creative cloud: pricing and membership creative cloud plans | Adobe Creative Cloud

  Just to let you know, when you join creative cloud licensing allows you to use it on two different computers, typically a home and a work computer.

  In addition, you can install it on as many computers you want, but you can use it actively on two different devices at the same time. To get the CC on the third computer, you will need to disable one of the computer.

  Let me know if it helps.

  Best,

  Sofian

• DPS subscription to creative cloud migration

  Hello

  I come on this forum for a DPS account problem because no other form of Adobe support doesn't seem to be able to solve my problem.

  I've been using DPS since the days of the beta and then subscribed to the DPS professional although I create only Single-folio apps (no choice of product at the time).

  When this annual subscription was about to run out, I considered the migration to the creative Cloud, who had released at that time and seemed perfect for my needs: CS6 and Single-folio as much as I needed to produce.

  Now, with my creative cloud subscription works very well, I create my folios to the point where I transfer directly on the iPad. no problem so far. But it's when I need to open the generator of the App and get an app to generated single-folio I'm stuck. When I get my creative cloud identification information (with an Adobe ID, which is be the same, I used for my old subscription DPS), I get a message that my DPS account has been disabled. It seems that my Adobe ID is always linked to the DPS subscription which has failed and is not identified as an account of creative cloud...

  Here is the message in its entirety (translated from the french): "this account has been disabled. Your DPS membership is not updated, try a different ID or contact your Adobe representative to update your account '

  I tried Instant Messaging support to end up reading, he had nothing of the support person I was chatting with could do. I therefore tried phone support, does not either. I tried to enter my creative cloud settings to see if I could create a different Adobe ID, but found nothing. To this day, I'm still not able to open the DPS App Builder and build an app.

  Maybe there's something that I am missing. FYI, all my software is up to date.

  If anyone has a clue as to where I could try side to get this problem resolved, it would be more than welcome, I was unable to produce any single-folio application for more than a month now.

  Thank you in advance.

  The problem is Adobe ID that is associated with your subscription DPS Professional is closed and you have purchased CCM with the same Adobe ID.

  Cancel the existing subscription of CCM and buy the membership with costs Adobe id.

  Contact Adobe customer service and they will set.

• Disorder of purchase/activation student ETLA creative cloud!

  I am a student at the Academy of Art University with access to the Adobe Creative Cloud Desktop Applications AND with Services (Multilingual). I got the software on my MacBook last year, but I've had a Dell PC a few months ago and especially do all my work on it, so I decided to renew my subscription and download it to my pc. My one year subscription just expired yesterday (7th) so I need to renew it. I went on the website of my school last night and received a code sharing with directions. I clicked on "trade now" and I signed with my Adobe ID and answered a few questions and creative cloud downloaded on my PC very well. Once downloaded, I registered on the app. Instead of saying "install" next to the apps, he said "try." So he downloaded a trial version of creative cloud...? When I connect to my account online, he said still in respect of plans and products that my subscription is expired. Except when I click on the link below that says to renew the subscription it shows my last renewal of its expiration date for next year. ??? I downloaded Adobe Application Manager after checking what seems like every single forum. It downloads very well. I click on "setup" and a window pops up that it is "update adobe application manager. The window closes and nothing else happens...

  I disconnected (e) Creative Cloud several times.

  I checked the app updates.

  I checked the forums and can't seem to get anywhere.

  My code has already been "redeemed" but I don't have the software... I'm only able to download the trial through the creative cloud app versions.

  Has anyone else had this problem? WHAT SHOULD I DO? I'm waiting for work at home...

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Acrobat creative cloud

  What is the difference between Acrobat I get through creative cloud and that you offer for sale as a separate license? The creative cloud is Acrobat Pro DC and it allows me to edit and manipulate PDF files. Right? So why would I need Acrobat Pro as a separate license if I get it through the cloud?

  you do not have.

  Currently, they are the same.  but when adobe upgrades acrobat dc to the next version, users of cc will be able to update free of charge.  Acrobat CC users will have to pay to upgrade.

  OTOH, cc users will still have to pay a monthly (or annual) fee.  perpetual license holders pay only once and do not need to continue paying.

• Problems installing creative cloud

  I tried to install Adobe Creative Cloud several times and met different errors.

  If I download the Adobe installer lastes version, when I click on the launch that the installation does not start, and the installation program does not appear on the Task Manager. But if I try to use an older installer (the one I have in my downloads folder since I successfully downloaded, installed and used the creative cloud in the past) installation starts but quickly stops and the 72 error message appears saying that it was not able to download files from the internet.

  It would really help if you could help with this problem.

  Thanks to advice.

  Hi Ab77493156,

  I recommend you to try the steps of troubleshooting mentioned in the link below and see if this is useful:

  Error "Unable to install" received when installing Adobe Creative Cloud desktop application

  We invite you to update this discussion in the case where you need help