Merged WebHelp no longer recognizes the varying links (.. / directory/file) 6 RoboHTML
RoboHTML no is no longer allow me to use a variable link (.. / Directory/File.htm) on my Web server. It is the concatenation of the C directory with the directory on R (Web server).I have not had this problem with X 5 at all, never. I have a complete KB built with RoboHelp X 5 that works perfectly, and now, with RoboHTML 6, I can't generate a section of the WebHelp merged to the Web server.
Here is what the message looks like. I changed some names of files a bit, but not the error:
---------------------------------------------------------------------------
From compilation...
WebHelp preprocessor 6.00.099
Compilation of R:\mergedGenerated\mergedProjects\Closing\closing.htm...
Preparation create WebHelp...
Compensation output folder...
Preparation of files for WebHelp...
Copying files...
WARNING: failed to copy "C:\RoboProjects\mergedProjects\subProjects\Docs\C:\RoboProjects\mergedProjects\subProjec ts\Type\Fee.htm" in "R:\mergedGenerated\mergedProjects\Docs\C:\RoboProjects\mergedProjects\subProjects\Type\Fe e.htm. reason: source does not exist.
Internal error occur, impossible to generate WebHelp.
---------------------------------------------------
It stops here. The file is there (fee.htm) and the link is there in the book such as described. It has not been broken, missing or damaged.
If anyone has seen elsewhere, please let me know if you have a solution and the answer off list as well, if you can. This I'm going back to X 5 to do my updates (thank goodnes for backups).
Thanks in advance!
UPDATE
I got the word of Support technique Adobe level 2 (after providing the part of my project):
CORRECTION: RoboHelp 6 is not set to work with related links to external files in the > TABLE of CONTENTS< in="" merged="" webhelp.="" a="" hard-coded="" link="" with="" a="" drive="" name="" (i.e.,="" r:/something)="" has="" to="" be="" used.="" (a="" relative="" link="" is="" usually="" expressed="" with="" a="" "dot"="" "slash,"="" or="" "dot="" dot"="" "slash"="" to="" express="" a="" path,="" like="" this="" ../directory/subdirectory/filename.htm="" that="" will="" work="" on="" any="" server="" or="" pc="" with="" the="" same="" directory="">
RH6, external links (for merged WebHelp and other links) must be "hard-coded" with a physical path * including mapped drive letter *, for example:
file:///G:/mergedGenerated/Department/filehname.htm
Not only that, but if there is an error in one of the projects (including one of my subprojects has) audit of Robohelp 6 errors stop the compilation and the 'mistakes' (closes).
This means that a file that will compile and generate in RoboHelp 5 cannot do HR 6 If errors occur.
There seems to be no way to link to my URL in the table of contents of the file that contains the error, except for physically type the link.
We are looking at other tools that will allow which connects with the merged files.
If anyone else has problems of compilation of a file in RH6 who worked in RH5, external, related links could be the problem.
Just to let you know.
Tags: Adobe
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