message "Adobe Creative Cloud has stopped working"
I get the message above when installing CC. Was successfully installed, downloaded Ps and AI, but then when you try to download Id began to receive message above. Followed advice online and back in place, but had to remove the Ps and AI. Now, I still have the same problem when you try to run CC and have more AI or PS. Tips that don't involve rewriting of code?
All right, let's try with the steps mentioned below:
Uninstall Adobe Creative Cloud.
Using creative cloud | Uninstall the creative cloud desktop application
Temporarily disable the firewall.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Impossible to remove? Rename it to Adobe Creative Cloud centenarians.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Click on the link below and download Adobe Application manager and install the same:
http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe
Once the installation is complete, look for the icon of Adobe Application Manager launch on desktop and double-click it.
It will start the update process.
Once completed,
He shud launch Adobe Creative Cloud app.
Tags: Adobe
Similar Questions
-
"Adobe Creative Cloud has stopped working"?
Hello
I wonder if someone can help me...
whenever I open the creative cloud, a message "Adobe Creative Cloud has stopped working"...
Why have I not this message?
Hello
Please remove Creative Cloud app and Adobe Application manager using the-
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
Hope this Helps
-
How can I fix "Adobe creative cloud has stopped working" when I opened the DRES?
How can I fix "Adobe creative cloud has stopped working" when I opened the DRES?
Please try the following steps.
- Manager of tasks opened gently and then close process and relaunch LR
- Creative Cloud.exe
- Adobe CEF Helper.exe
- Service.exe Office Adobe
- AdobeIPCBroker.exe
- Adobe Installer.exe
- AdobeUpdateService.exe
- AdobeServiceInstaller.exe
- CreativeCloud (URIHandler) .exe
- AAM updates Notifier.exe
- CCLibrary.exe
- node.exe
- CoreSync.exe
4: If this does not work please remove Cloud Creative app.
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
3. install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
-
When I install window Adobe Creative Cloud "has stopped working Adobe Creative Cloud."
Hello!
When I install window Adobe Creative Cloud "has stopped working Adobe Creative Cloud."
Details of the problem:
Signature of the problem:
Problem event name: BEX
Application name: Cloud.exe Creative
Application version: 3.1.3.121
Application timestamp: 5595afa8
Name of the module with the error: StackHash_0a9e
Version of the module with the error: 0.0.0.0
The module of time with error stamp: 00000000
Exception offset: 00000000
Exception code: c0000005
Exception data: 00000008
OS version: 6.1.7601.2.1.0.256.1
Language code: 1049
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789
Hello
Please follow My Cloud Creative Adobe has stopped working
I hope this helps.
Thank you
Varun
-
"Adobe Creative Cloud has stopped working" (repeated preventing crash installs)
I spent a few days trying to correct an error "Creative Cloud Desktop has stopped working". This happens regularly, without apparently being asked by what anyone. I uninstalled it, rebooted, run the creative cloud cleaner several times, but the error pops up again.
I had to buy the full range of CC, but it is impossible to install the apps I need because of the Cloud Desktop designer crashing this way during installation. I managed to install a smaller application than I need (SpeedGrade CC) as test - simply, I suppose, because it was small enough to install before the error occurred.
I am running Windows 8.1 (64-bit) and that you have disabled my firewall and anti-virus for these procedures.
The error code is always the same:
Problem event name: BEX Name of the application: Service.exe Office Adobe Version of the application: 3.8.0.310 Timestamp of the application: 57bdbb06 Fault Module name: Service.exe Office Adobe Fault Module version: 3.8.0.310 Fault Module Timestamp: 57bdbb06 Exception offset: 00174c 21 Exception code: c0000409 Data of the exception: 00000007 OS version: 6.3.9600.2.0.0.768.101 Locale ID: 2057 Additional information 1: 7f45 Additional information 2: 7f45ff7f22e1a7dd7f661c70d704f6e6 Additional information 3: 4 c 61 Additional information 4: 4c61b65ba62fa4893a5a1aee3e302f6b
The Setup log (for InDesign, for example), registers only one mistake:
[ERROR] | | OOBE. OF | | | | 6316 | ASU has quit unexpectedly.
It is important that I get this resolved as soon as possible.
Thank you.
I'm just that here, because I would have been happy information myself, so...
After a day or two with the help of Adobe, an excellent colleague among personnel did the trick: all the things you can expect by uninstalls and CC Cleaner, but also delete every single folder named "adobe", and there are many of them. Then another own final check, reboot and reinstall. This corrected the situation, finally.
As a long term user (since the days of Macromedia Flash 4, etc.) there was something stacked up there which was causing the gradual expansion of the use of the memory of Adobe desktop Services and a full smoothing data Adobe was the only way to go.
-
"Set - up creative cloud has stopped working" error during download
I get the error message "Setup Creative cloud has stopped working. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. I am running Windows 7 with Google Chrome browser and my computer stopped randomly when I tried to install.
Alan, please try to remove the Cloud creative application - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then install it using: https://helpx.adobe.com/creative-cloud/help/install-apps.html
For the download error try: https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
Let us know if you run in any specific message when installing it. We would be happy to help you.
-
Creative cloud has stopped working message
Whenever I start my creative cloud I get a message: creative cloud has stopped working. My photoshop works fine, but I don't seem to be able to access the cloud.
Hello
Please, try the following steps:
- Uninstall Adobe CC of the machine (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Set to "Full control" permissions on the files of Adobe for all users in the following locations:
- [System drive]: \Users\ [user name] \AppData\Local\
- [System drive]: \Program Files (x 86) \Common Files\
- Restart the computer.
- Install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
Kind regards
Sheena
-
Creative cloud has stopped working
For a while now, have I struggled with the creative cloud application.
Whenever an update is available and I try to install apparently is normal, until the progress bar gets almost 90%, then it just closes the window. Background cloud creative process will continue to run and will be hogging resources, but the installation never seems to finish, long waited on it was 9 hours. When I say my computer restarts there is no pop up window telling me a process is ongoing and should be closed or whatever it is.
Once I restarted my computer immediately a pop up appears which reads "creative cloud has stopped working".
When I click to view the details of the problem, I get the following information:
Signature of the problem:
Problem event name: BEX
Application name: creative Cloud.exe
Application version: 3.5.1.209
Application timestamp: 56be1bfc
Fault Module name: StackHash_5861
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_09_FROM_ntdll + 0x0003C9EC
Exception code: c0000005
Exception data: 00000008
OS version: 6.3.9600.2.0.0.768.101
Locale ID: 1043
Information additional 1:5861
More information 2: 5861822e1919d7c014bbb064c64908b2
Information additional 3:1318
Additional information 4: 13181ae637ac2592fac0ca2dd662cdcc
In the past, I worked around it using the tool of CCcleaner, removing with Panel command does not work and then reinstall everything, but he would rather solve the problem instead of having to pass an all-day reinstall all my programs Adobe when Adobe decides to date creative cloud.
I fixed it.
All I had to do was restore my computer to factory settings, and then when I tried to reinstall creative cloud everything worked.
-
Photoshop CC 2015 (Norwegian version) will not start. The following message: Adobe Photoshop CC has stopped working. A problem caused the program stopped fungeresom correctly. The program will be closed and you will be notified if a solution is available.
reset your preferences-
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
If that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall
-
Windows 10 - installation of creative cloud has stopped working
I have two machines Win10, when I tried to install creative cloud desktop on one of them, it does not... At the same time, it works fine on the other.
I downloaded the CreativeCloudSet-Up, run it, it starts downloading files and when the progress bar reaches 50%, it stops working:
is there a log I can browse ind what's wrong? Is this a common problem?
I got some time to follow my case with support.
Measures taken to get rid of the question:
1 asked me to download and install the ApplicationManager application, instead of creative cloud. (http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager9.0_all.exe) it does not work well.
2. total cleaning of files and Adobe applications (I deleted Adobe Reader earlier, and I have nothing of other Adobe * so in my case it was easy, not sure how this will impact of other Adobe applications if you have a)
%programdata%\Adobe a.
b. program files x 86-common files-adobe
program c. files-common files-adobe
3. we used a magical cleaning tool AdibeCreativeCloudCleanerTool.exe (http://download.macromedia.com/SupportTools/Cleaner/win/AdobeCreativeCloudCleanerTool.exe)
4 installed Application Manager (completion of installation with no confirmation of any kind), then just run Adobe Creative Cloud desktop application... It worked, I loged on and got my apps after that...
These cleaning steps took about 10 minutes to complete.
At any time, I didn't have to restart my machine...
technical support thank you!
-
My creative cloud has stopped working.
My computer stopped working and its not not let me work on any program creative cloud. I'm trying to do a factory reset on my mac, but it gives me errors and it was not successful. Help, please... I really need to work on my projects. I need to know how to reinstall it on another computer by using my user. I downloaded creative cloud in another computer, but for some reason any wasn't able to install the trial version.
Hi Michen,
I understand your concern, I recommend you follow the steps shared in the following FAQ to resolve the issue: Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?
Let us know if that helps.
-
Why creative cloud adobe says creative editing Cloud has stopped working
every time I have download setup adobe creative cloud he will join to halfway then got a message saying "Set up creative cloud has stopped working a problem caused blocking the program works correctly.» Windows will close the program and notify you if a solution is available.
Please help to what I'm trying to get a scholarship at my school and I want to practice some of my skills on adobe Photoshop, flash and AfterEffects but I need creative cloud on my computer
If please remove creative Cloud using cleaning tool and try to reinstall it from here.
Let us know if that helps.
-
"Adobe Photoshop cc has stopped working" when I click on an adjustment layer
I get this message "Adobe Photoshop CC has stopped working".
I've done everything there is on the help site. Still no luck. Here's what happens:
Photoshop opens and I can work with it. It seems that almost all functions work perfectly, HOWEVER... When I try to access an adjustment layer, say the levels, then Photoshop will stop. Strangely, if I select the black & white adjustment layer, it WORKS? The OTHERS don't.
I also had on the Adobe help forum and can't help and say it could be a flaw in Windows
My system:
Windows 7 Service pack 1
740 NVIDIA graphics card
Avast security
Here are the error codes I got from the event viewer
The failing application name: Photoshop.exe, version: 16.1.1.327, time stamp: 0x5667fb90
The failed module name: Photoshop.exe, version: 16.1.1.327, time stamp: 0x5667fb90
Exception code: 0xc0000005
Offset: 0x000000000613ac34
ID of the process failed: 0xa2c
Start time of application vulnerabilities: 0x01d1528f0f0ee895
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Report ID: 77c9266d-bebc-11e5-98ce-d43d7ebe3e53
The failing application name: Photoshop.exe, version: 16.1.1.327, time stamp: 0x5667fb90
The failed module name: Photoshop.exe, version: 16.1.1.327, time stamp: 0x5667fb90
Exception code: 0xc000041d
Offset: 0x000000000613ac34
ID of the process failed: 0xa2c
Start time of application vulnerabilities: 0x01d1528f0f0ee895
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Report ID: 7943d034-bebc-11e5-98ce-d43d7ebe3e53
The modules work perfectly in Safe Mode BUT not when I do a clean reboot.
I also did the following:
Creates a new user
Run FIXIT
SFC/SCANNOW
Uninstalled and re installed Photoshop CC
Uninstalled and re installed Driver Nvidia
Restored to the old NVIDIA driver
Uninstalled all drivers (Wacom tablet & external HD)
There were also times that I could not get into the event viewer (this message appeared "Microsoft Management Console has stopped working")
Let me know if you need more details.
Cheers, Craig
Hi Craig,.
Please provide a detailed account of your question. You, the efforts are very much appreciated!
I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.
a. you did any important changes made to the computer just before the problem occurred?
b. what fixit did you run, when you say "Run FIXIT"?
You have tried most of the linear troubleshooting, it can be concluded that the question could arise also following a conflict of third-party software that impede the performance of Adobe Photoshop CC. To diagnose the problem, I would suggest trying the following methods and check if the problem persists.
Method 1:
It is possible that the application has not been uninstalled properly and have hampered after the new installation. I suggest to try to start the next fixit and then try to install the program Photoshop CC.
The problems that the programs cannot be installed or uninstalled
If the problem persists, try the following method.
Method 2:
The question could also arise due to a conflict of third-party software, so, I would be as you suggest clean boot of the system once and then try to install the program in a boot environment.
Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.
How to perform a clean boot in WindowsIf the problem does not occur in the boot, you can determine which applications and services on the computer is causing this issue.
Note: See "how to reset the computer to start normally after a boot minimum troubleshooting" to prepare the computer to start as usual after a repair.
Hope this information is useful. Let us know if you need more help, we will be happy to help you.
-
"Adobe Photoshop CC has stopped working" when you access adjustments
I get this message "Adobe Photoshop CC has stopped working".
I've done everything there is on the help site. Still no luck. Here's what happens:
Photoshop opens and I can work with it. It seems that almost all functions work perfectly, HOWEVER... When I try to access an adjustment layer, say the levels, then Photoshop will stop. Strangely, if I select the black and white adjustment layer, it WORKS? The OTHERS don't.
My system:
Windows 7 Service pack 1
740 NVIDIA graphics card
Let me know if you need more details.
Cheers, Craig
Since you get an 0xc0000005 error code, you can deal with some Windows system files to address faulty. A lot of Photoshop depends on the use of the existing Windows files to work. It could be that the files requiring these specific adjustments are missing or damaged. Try to run a repair of Windows system (using the SFC Scannow command) or follow the instructions here to reinstall the necessary files: How to remove and reinstall Microsoft Visual C++ Runtime Libraries. AutoCAD | Autodesk Knowledge Network
-
Just downloaded Lightroom 6. When I open it, I get the following message: Adobe Photoshop Lightroom has stopped working. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available.
I am running windows 8.
Extremely frustrated that I dropped $ 150 and it doesn't work!
I understand your concern.
Please restart your machine in safe mode by pressing the F8 key during the restart and launch Lightroom in this mode.
If it works well, go to Lightroom preferences > Performance > uncheck "use the graphics processor.
and restart your machine normally after that.
In addition, you can consult this article because the question is clearly due to the graphics card drivers.
Maybe you are looking for
-
Apple ID, or ITunes?
I recently had 3 devices connected to the same Apple ID When I'm out the door, he told me that the family sharing would be my best option for my new camera. So now 2 devices share original Apple ID while 1 device has a new. While sharing family ta
-
Hi allI apologize immediately if this is the wrong forum or if this problem has been answered before, I couldn't find anything...My 2010 Qosmio X 500 - 10V - which always worked well yesterday - welcomes me with a blue today screen. Error code is:0x0
-
I recently bought Envy laptop dv6 (model # 7220us). It came with windows 8, but I hate it. I have bombed the drive and re-installed win 7. Now I can't get the usb drivers for the wifi, and a few others. I tried to download and install the driver wi
-
Creating partitions in windows 7
OK, this is how my drive looks like. I have 3 primary partitions, including the system reserved drive and the boot disk. I want to create is 2 more discs out of unallocated space of 25 GB to install ubuntu. When I tried to do, I got a warning saying